This is the same place as Nexhaul.... They just sell there trailers here where they make them Poor Service!!! Poor Communication!! Over heard office workers talking about a customer who just left in a negative way when leaving very degrading.. Go where your money is appreciated.. local is not always good.. Trailers are cheap for a reason. These guys are small small town manufacturer/Dealer. This location is way out in a rural part of town, probably best suited I see now. read more

Pro-line Trailers - Local is not always Great! - RV Repair Near Me - Rocky Mount, Virginia

We purchased a 24 ft enclosed car trailer from Pro-line to haul our drag car in. Pulled it to the drag strip over the weekend and couldn't be happier with it. We had them install upper and lower cabinets with a tool box and chose the black coin floor. It's very well lighted, interior and exterior, and fits all of our needs. Josh Krehbiel was a very attentive and knowledgeable salesman and very easy to work with. Suzette Young had the paperwork ready and quickly had us back on the road hauling the trailer home. They also took care of the DMV paperwork and put a license plate on it. All the staff we encountered were very friendly and their grounds and office facility were very well maintained. We highly recommend them and will use again if needed. The Upchurch Family read more

We bought a enclosed trailer it was everything we needed the sales guy was Josh Krehbiel he was awesome!!! The business manager Suzette young was helpful and made signing papers a Breeze. Will use PRO-LINE for all of our Trailer needs. Frank L. read more

I resently bought an enclosed trailer at the rocky mount virginia proline center and waswell pleased with the sales and purchaseing staff the were very helpfull and nice josh krehbiel and suzette young took us from selection to purchase in minutes including tax , title and tags handled all dmv paper work we just had to sign and go great job all around 5 stars all the way read more

I have enjoyed doing business with Proline Trailers in Roanoke, VA and Rocky Mount, VA since the 1990's. The staff and owner of Proline Trailers have always provided me with excellent service. I have had zero problems with Proline Trailers. Shout out and 5 stars ***** for Dylan and all of his coworkers there. Marvin Holder. 02/08/2023 read more

Requested quote by phone over a week ago. They verified my email address and had my name and number. Never received quote, and they never tried contact me by phone. I will buy elsewhere. read more

I would give this horrific sad excuse of a business zero stars if I could. Liars. They will tell you any excuse they can come up with to try to get money out of you. If you are thinking about spending money on a trailer absolutely take your business elsewhere. They will take your money and lie to you about the progress of your own trailer. They can sell the trailer that is supposed to be yours, increase the price, delay delivery months ahead, and refuse to return your deposit. Do not let these people scam you. Go elsewhere read more

Proline must not need anymore business.Never received requested quote on a trailer. They verified my email and had my contact number, they never sent quote and never contacted me. I will buy elsewhere. read more

After watching trailer prices increase every year, in 2013 we went there to purchase a $3000 enclosed trailer. Sales showed me what was available. After no pressure, I decided on the 7 X 14' rear ramp. After building truck bodies at Morgan trailer in Pa. for years, I am impressed at the roof bar construction. And the rear ramp door construction holds up great! Nice rock shield. Solid aluminum fenders. Has had over a foot of snow and ice on top several times with no effect. The exterior skins seem lightweight and easily dented. Plywood on floors have edged up and could be sanded. No problems with interior sidewalls. The rear LED overhead brake light quit after 1 year. I replaced it with a smaller cheap unit. License plate light is cheap and bulb was replaced several times from rain damage. The trailer has less than 400 miles on it as I use it for storage. Wiring seems heavy enough and the battery for the brake system too. Small solar charger keeps it charged. I added a 12 volt fan to roof vent. Tires always are covered and off the ground on 8" planks. Seeing the price of these at $3800 now I'm glad I have mine. read more

I purchased a enclosed trailer last yr and the salesman was great. I now am having issues with water getting into my trailer from the drop gate. The rubber seal is not sealing properly now. I have spoke to the manufacture of the trailers and they do not want to stand behind the warranty of the trailer. It came with a 3 yr warranty. So after a lot of flustration going back and forth with them I now have to pay to have my trailer fixed out of my pocket. Just to let you know what I found out is if for any reason you may have a unplanned accident from Mother nature like hail damage they are saying it voids your warranty on the trailer. I can't help what Mother nature throws stuff our way but be prepared to loose your warranty if something would happen to it. It's not fair to be treated this way from a company that was highly recommended to me. read more

Our Company has purchased 5 car haulers from Pro-Line over the Years, We were Loyal to them for many years, but now they are using tactical end game up charging Technics , My Business partner and i simply needed a new 8.5 X 28 white car hauler, On the last purchase from them was in 2017 from a salesman named Derrick , smooth transaction, gave us the price, we countered with a $150 lower , he said sure, sent him the finance details , 2 days later we were picking it up in Georgia,/ However this time we got a new salesman "Gary" , 1st major problem , it took nearly two weeks of emails back and forth just to get a price and availability, we couldn't believe it , mostly he was so worried about credit information being supplied , repeatedly sent links to fill out credit information, this all before he could tell us any price, the next thing was making a deposit, wanted a deposit to hold a trailer, know one ever before ever asked for a deposit on any of the trailers, after the third time of telling them no, finance the complete sale, it sunk in, (Wha La), then a magical trailer appeared in Georgia , then gave us a price that was up $500 from the last identical one purchased just 14 months prior, we asked for possibly $100. off, he replied nope cant do that this is our busy season, it is , what it is , with no consideration , that we have purchased several trailers before in the past, and knew we had planned to buy 8 more in the next 5 years, and wouldn't even take $100. less, So we emailed him back and said fine then wrap it up, send us what we need to sign, now for the first time we received overdrive speed, the salesman leaped into action, next morning the finance dept called my partner to go over the contract details, , my partner said please email them so we could look them over, she did just that, we both looked at each other on the first paragraph , Hey this price is not what we were told, its $250. more , so we emailed the finance lady back and said we found a slight little mistake in the price could you correct this please, she emails back 1 hour later, and said the salesman "GARY" Told her that is the finance price, what you were told was the cash price , well considering all along he was told we always finance the trailers, and get this , he basically wouldn't give us the price until we filled out the credit app , never said not a word about cash price , or financed price , but he sure remembered it trying to sneak it through on the finance contract , they now want to charge $250. extra because we wanted to finance it, NOT , We never paid that before, and also never had to play games for 2 weeks to get a price, but you don't get that price , not until you fill out the credit application, once your approved then you get prices, then start up charging without even telling you, Sneaky Business Practices, not for us, we emailed them back telling were just gonna hold off for now because we not happy with your new ways of business, sent the same email to the salesman, the finance lady, and the manager , 2 days later , still not even a reply back to our emails , Buyers Beware , they are not the same good old friendly people they used to be , Now you need to prove you can afford one , before you get any attention , then they really GIVE YOU ATTENTION Up-charging , price swapping , what ever you choose to call it, My Opinion now they are just Plain old crooked , a far cry from the business professionals they used to be in the past years....... read more

I also was disappointed when I drove from Winston Salem to Pro-line in Boonesville VA to find they didn't have the trailer they advertised on website, it was not the same size. I got aggravated but after calling and looking I realized that most dealers have the same problem because they order these trailers and have no control on delivery. Pro-line actually builds their trailers and have a factory close by. I went through the salesmen and finally got to Ken, the owner. I have to say he worked this out with me and did exactly as he said he would do. Ken is really a good person and very easy to work with if you give him a chance. Very seldom these days do you find someone that cares as much about the customer as Ken does. I am very happy that I calmed down and gave him the chance to fix this. Sometimes we go off half cocked because we didn't get what we wanted, this is human nature and sometimes such as in my case, you could lose because of your actions. I believe these are good people which is hard to find in our world today. Maybe all the crap we get trying to deal with people makes us overlook the few good ones !! Don't take my word for it, just calm down and give them a chance. Go to info@prolinetrailersales.com, Ken gets these and actually answers them himself, which is odd in businesses these days ! Give it a try, I think you will be satisfied or at least get a straight answer. Paul H. W-S, NC read more

Contacted Richard, a salesman, about a 10 k enclosed car hauler I saw on their website and he said he had 2 of them. I told him I live an hour and a half to 2 hours away and would be there soon. Long story short, they had 10k,s but not the ones he said. Tried to upsale me to buy one on the lot. Not a good practice. Got irritated and said he should know his inventory, his reply was it changes every 10 minutes. Wrong answer, I know better. If you deal with these people ensure your salesman physically looks at the units to make sure you have what you want before you waste time and money on fuel. Needless to say I walked away and drove to Winston Salem to NC Trailers and bought one of theirs, better deal and very professional! Nothing like these clowns. read more

This is a stand up place to do business with. If you need a trailer or service on a trailer it would be hard for me to think of a better place. I've had both open and enclosed trailers worked on there and they do what's promised on time at a fair price. They support local charities as well. It's a place you can feel good about patronizing. They also have a good showroom with the type of supplies and accessories trailers need. read more

I just called Pro-line trailers to check the status of a trailer that had to be ordered. I spoke with a woman, I did not get her name, to check the status of my order and she asked me for the name of the sales person that originally helped me, I did not have that information. She then told me there is nothing she can do for me. I find this hard to believe, my name has to be in a database linked to the trailer I ordered. read more