I have have two vehicles and let my inspection run out on both vehicles. They were so nice about…read moreworking me in and getting me taken care of. One of my vehicles had to have tires and the prices they gave me were comparable to other locations. So happy with their service and great customer service. Always have time to talk with me and help with all my questions. Good job.

Dropped my jeep off hours and without an appointment as it was shimmying and rattling in the front…read moreleft and felt unsafe. They were Very responsive and called with a diagnosis (broken lug nut and lose tire bar, plus worn ball bearings) and estimate within hours of opening Monday morning. They estimated work to be completed Wednesday and called me Wednesday morning to say the job was done and under the estimated price. This was my second visit to the shop (first was for state inspection). I feel very confident and comfortable using this shop.

Once again, M&M Tire & Auto Service come through for my daughter! This is what a small-town,…read morefamily business is all about! Mt daughter had a blow-out and not a lot of time to shop around or wait for a repair. She contacted M&M and they told her to bring it in and they'd take care of her. She changed the tire and dropped it off. The tire wasn't able to be repaired, so they matched the current tires she had (from M&M), changed it out, and had it ready quickly. The customer service is just incredible here. Living a distance away, it makes me much more comfortable knowing a company like M&M is around.

Ashton's Place was GREAT! My car died as i was traveling to pack up my sons dorm. They met me,…read morebrought me to a hotel, cause i didnt know anyone around there and then brought my car back to their shop! I was safe, car was gonna be sorted out. It was a very calming experience when it could have been a real nightmare. Ashton called in the morning with the diagnosis and said he could fix it by just after lunchtime. The cost was fair and the service was amazing! Thank you so much to Ashton and his team. All my best. Nancy

If your car is going to fail on you, you want it to be in Christiansburg, VA, where Ashton's Place…read moreauto repair shop will take care of you! We were driving on 81 north to Manassas when the air conditioning started blowing warm air. Then the low battery light came on. Then some dash lights went out. We knew something was wrong and were just before the Christiansburg exit, so I quick looked on yelp and saw Ashton's Place not far with a 5 star review. So I started calling and Ashton answered and as I was on the phone explaining, the car stopped completely and we just made it into a little store just down the road from Ashton's. He said stay there, I'll walk down to you. He came with a portable battery & got us started. We drove to his shop and he took a look right away, and told us what it would cost and how long he estimated, which would put it past his closing time. He asked if we had somewhere to stay overnight; he assured us he would try and get it done or if he couldn't that night, definitely the next morning. He even recommended a hotel (which we loved!) and asked his coworker, Joe, to drive us there! Near the hotel was a restaurant we were eating. Halfway through dinner he called to say it was ready! They had stayed after closing to finish it. He even brought it to us at the restaurant! I don't know about you, but I've never had better service than that! Not many would go the extra mile(s) he did! Fair prices, outstanding service, honest, friendly... treating you like family. Can't recommend more highly!! Thank you Ashton and Joe. You made our breakdown into a easy, and stress-free experience.

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

My vehicle quit on me- had no idea where to take it because the shop my people always use closed…read more That mechanic highly recommended This place- The Bug Shop. They called with updates and just communicated effectively and my vehicle has been running great! They also had my vehicle back to me in like three or four days which was really fast for everything that was wrong with it and they had to order parts!

They are fabulous... good honest work. They work on Range Rovers and its not an arm and a leg.read more

The customer service is terrible, I had no response unless I called and was not told when my…read morevehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service.

Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

I called several service centers before Prices asking for a tire patch and they either tried to…read moreupcharge me or say there was a weeklong wait!!! I went to Prices Service Center and they charged me fairly, worked on my car right away, and was very friendly throughout the whole process. Definitely one of the best and honest service centers in a college town! Thank you :)

Great place, very accommodating, dropped off my wife's at to be inspected came back after work to…read morepick up, was never pushy regarding suggested maintenance. Definitely recommend and will be going back for additional maintenance for our cars

My family and I have been bringing our cars here for 6 years now. We trust Chris and his boys. They…read morealways do a great job and give us a fair price. It's not like other garages that try to take advantage of a girl and her car. Don't let the looks of the place deter you!

We've got our vehicles inspected here and some minor repairs done. They're nice and knowledgeable…read more Even walked my husband through how to something on our own.

The Nichols Bros are a couple of dishonest auto mechanics in town to whom a lot of people entrust…read moretheir cars. They did a job for me a little over a year ago, and because they did it wrong, I just had to pay $800 to have part of it redone the right way by someone else. The job they were supposed to do was the head gasket and at the same time, change the timing belt, for which they charged me $1300. So, just about a week ago, I heard a tapping in my engine. I brought it to someone else because these knuckleheads had been messing up with other things (*more about that later), and I just didn't trust them anymore. It turned out that the tapping was the timing belt they put in... it was ripped. I'm just fortunate that I heard the tapping because, had I not, it could have torn completely, which would have damaged my engine. I called and told one of the brothers what happened, and he offered to replace the belt, but said that I would have to pay him for the labor!! #1 why should I have to pay for labor for him to replace a belt that he messed up on in the first place?!, #2 who would even trust him to do the job right, when he didn't do it right the first time. AND #3 why would I trust them to not do harm to my car for revenge at having to redo the job. As for the other things they messed up on: 1: Last year, I heard a rattle under my car... it took 4 visits to get it fixed, and the only reason it was fixed was because I, figured it out!!! The first time I brought it in to them, they drove it, put it up on the lift, and said there was nothing wrong, so I left. The second time, they tightened up something, and charged me $30. The 3rd time they said, it's your sway bar, and charged me $70. Finally, the 4th time I came in for that rattle, I said, "I think it's a heat shield", which it turned out to be, and finally, it was fixed!! I was the one who had to figure it out for them to fix it. 2: Another time, my car was jumping while driving in stop and go traffic. They took it for a drive, they said they thought it was my transmission. I asked them if they if maybe it needed a tune up, and asked them check the spark plugs and the air filters. One of the brothers checked all that, and said the spark plugs were fine, that they had been changed when they did the head gasket. He said the filter was also fine, and charged me $78 for that. The car continued to jump when driving in stop and go traffic. They said it was what happens when the transmission is going. I got all anxious because I knew it would cost a lot for that. HOWEVER, not trusting these "brothers" anymore, I decided to bring it to another guy for another opinion. He checked the spark plugs and said that they were the original spark plugs, that they had never been changed, and that the filter was badly blocked up. I had him change everything, and VOILA, the jumping stopped!!! Just think, if I hadn't gone for another opinion, and listened to them, I'd have had to pay thousands for just a rebuilt transmission!! I went back and told one of the "brothers" and they just shrugged it off. That might have been the end of my dealings with them, but for the timing belt!! Fast forward, I had the other guy do the job fixing the timing belt, and according to him, there were many things that weren't done that should have been done, which could have contributed to the belt ripping. After the work was done, I went back to the "brothers" and showed them the bad parts, and told them what the other mechanic said. I wasn't about to accept just a "shrug" for this. I asked them to reimburse me for some of the cost for fixing things, and they outright refused. I got nowhere in my attempts to get some reimbursement for their bad work. We got into a heated exchange, and they threatened to call the police, so I left and as I did, I told them that I would inform everyone I know about the bad business they conduct. So, now, I'm stuck with an $800 bill, and just want to warn others, you take risks with your automobile and your finances if you go to them. There were other ways in which they messed up, but this is already lengthy, so I'll end it here.