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    PRO MED Urgent Care

    2.5 (42 reviews)
    Open 8:00 am - 8:00 pm

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    Ask the Community - PRO MED Urgent Care

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    St. David’s Care Now - Exam room

    St. David’s Care Now

    2.1(41 reviews)
    0.7 miAllandale

    St David's care now facility is exactly what you would expect from an urgent care/doc in the box. I…read moreappreciate the fact that you can join the wait online rather than having to show up in person and sit in the waiting room. I have been to this location a couple of times now, and what I have learned is that they often don't know what's wrong with you. Today, for example, they could not figure out whether I'm having an allergic reaction to a mosquito bite or something else. The recommendation was to make an appointment to see my dermatologist. Lesson learned... Next time I'll start there and save myself the co-pay. The staff were all very nice and they are trying to be helpful.

    I had a very smooth visit here recently. I was feeling very unwell at about 7am, but they didn't…read moreopen until 8, so I checked in online in advance and waited before heading over there to arrive at about 7:55. My information has already been gathered online, so there was no lengthy check in process, and I waited less than 10min before being taken back for triage with a med tech. When I was seen by the PA, she was very kind and appeared to listen to my issues. She ordered a chest X-ray (exactly what I hoped for and expected) and I was taken back for that with little wait. I was given the results almost immediately, and I was prescribed reasonable and helpful medications. Overall, it was a very reasonable and efficient visit compared to many urgent care experiences I've had.

    Photos
    St. David’s Care Now - Ooops! I did it again.

    Ooops! I did it again.

    St. David’s Care Now
    St. David’s Care Now

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    MedSpring Urgent Care - Menu

    MedSpring Urgent Care

    3.0(49 reviews)
    0.7 miAllandale

    I had injured my knee, again, and really needed to have it looked at…read more This place was open and convenient and looked like there was no wait time. I was wrong. I understand it is an emergency-like center but only having 1 person who can deal with customers doesn't seem good. I don't have an answer for staffing but the wait took a long time as person after person came it and was bumped ahead of me due to their injuries. I am NOT saying it was wrong for folks hurt more than me to be looked at first, but having a wait time of under 10 min go nearly to 2 hours was a bit much. The person who checked me out, Jason, was extremely professional. He wanted to make sure he understood what was wrong and worked to fix it. There was no rush to get me healed/fixed and move on (probably part of the reason for the wait). Maybe if they could clone Jason.... Overall I would say it was OK for what I needed and it seemed OK for the folks who REALLY REALLY needed the services. I would give the employees 5 stars, the wait 3 thus the final...

    My experience at the MedSpring Burnet location could not have been any better…read more Joseph, the receptionist, was very kind and friendly, and I was seen immediately after filling out paperwork. Upon leaving, he wished me luck in my recovery and was all smiles. Celina was very kind and welcoming and made me feel very comfortable, and went above and beyond to recommend me the proper allergy relief on top of my prescribed medications. Additionally, Dr. Jason Cline was very kind, and truly listened to my concerns and responded accordingly. Additionally, I received a follow-up call from MedSpring to check on my recovery, which was very professional and kind. This location was recommended to me - clearly for good reason - and I will definitely be returning here first when I need to be seen again!

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    MedSpring Urgent Care
    MedSpring Urgent Care

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    Austin Regional Clinic: ARC Far West - Waiting until they open at nine...

    Austin Regional Clinic: ARC Far West

    2.6(295 reviews)
    1.4 miFar West/Northwest Hills

    These doctors push big pharmaceutical and Do Not look at the whole person. Listen to their…read morediagnosis but research curative, preventative, and palliative care and make a real informed choice. Doctors are not gods, they are limited in their knowledge based on how much they keep up with advances and aren't clouded by their narrow political views. Many ARC doctors are limited based on these criteria. I'm very disappointed in my general care at ARC. However, based on the drought of medical professionals in Austin, I doubt one might find anything better here anytime soon.

    Margaret L Hemmen, APRN,FNP-C. Worst visit ever…read more I had a very disappointing experience during my visit. From the moment the doctor came into the room, she made virtually no eye contact with me and seemed completely uninterested in listening to my concerns about my health. I left feeling dismissed, unheard, and as though my questions were an inconvenience to her. When I asked questions, her responses and demeanor made me feel as though I should already know the answers or that my concerns were common sense. No patient should be made to feel uncomfortable for asking questions about their own health. Part of being a healthcare provider is making patients feel heard, respected, and comfortable enough to advocate for themselves. What makes this even more frustrating is how long patients often have to wait for an appointment and how hard we work to afford healthcare, only to finally be seen and walk away feeling like we didn't matter. I work in healthcare myself, and I would never want a patient to feel the way I felt after this appointment. After reading other reviews describing very similar experiences with this doctor, I'm even more disappointed that these concerns appear to be an ongoing issue. If a provider has reached a point where showing basic compassion, patience, and concern for their patients feels like a burden, then perhaps it is time to reconsider whether patient care is still the right profession for them. I sincerely hope the practice takes this feedback seriously because patients deserve providers who listen, communicate, and treat their health concerns with respect.

    Photos
    Austin Regional Clinic: ARC Far West - Post-Surgery photo of knee replacement.  No scabbing.  Very clean incision.

    Post-Surgery photo of knee replacement. No scabbing. Very clean incision.

    Austin Regional Clinic: ARC Far West
    Austin Regional Clinic: ARC Far West - Austin Regional Clinics MyChart website & app

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    Austin Regional Clinics MyChart website & app

    CareNow Urgent Care - six easy stitches

    CareNow Urgent Care

    1.5(46 reviews)
    3.4 miRosedale

    We have been to this clinic a dozen times. Christina was at the front desk. Shared with here the…read moreapp said we have a 6PM appointment. It is 6PM now. She said it would be an hour before we can be seen. Then she said it would be two hours. Asked her if we could come back. She then said it could be short. It could be short or it could be long. She said maybe you should go somewhere else. Super bad customer service.

    The young woman working the front desk provided some of the worst customer service I've ever…read moreexperienced. I came in with an appointment for a mask fitting since I work as a nurse, and she told me they didn't have anyone available and didn't have my mask - without even bothering to check. She just pointed me to a different location and sent me on my way. I drove to CareNow at Mueller & Burnet, where they also said they couldn't do mask fittings. Mueller then told me they recommend bringing the mask from my hospital, which was information the original front desk should have mentioned in the first place instead of wasting my time. Here's where it gets worse: My delivery receipt showed my mask had been delivered to this St. David's location all along. I drove back (40 minutes round trip) to retrieve it. When I returned and showed the same front desk employee the delivery confirmation, she got immediately defensive and claimed she'd been working the past three days and hadn't seen ANY mail. She dismissed the evidence right in front of her face, sat there clicking her nails with an attitude like she was annoyed that I dared to ask her to do her job. Then the manager came back--with my mail with my name on it - proving it was there the entire time. Did this employee apologize? No. She made excuses and showed zero accountability for wasting my time and gas money. This employee's laziness, attitude, and refusal to simply check before sending patients away is completely unacceptable. She needs serious retraining or shouldn't be in a customer-facing role. Do better, CareNow St. David's.

    Photos
    CareNow Urgent Care - Front desk

    Front desk

    CareNow Urgent Care - Nasty cut

    Nasty cut

    CareNow Urgent Care

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    PRO MED Urgent Care - medcenters - Updated August 2026

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