Richard Sperling has been my gastroenterologist for a long time and I go every year for check ups…read more He always listens to my concerns and follows up with me. When he performs endoscopy or colonoscopy, his medical staff is the nicest around! The only way I would go elsewhere is if they stopped accepting my World Trade Center National Responder Program. The only annoying thing about this place is I literally live 1 block away down Shoal Creek and they require me to find someone to pick me up. Its always hilarious getting a friend to drive me literally less than a block away when I can walk just fine.

Three years ago I started having difficulty swallowing and was referred to AG and Dr. Ellis. After…read morea couple of dilations and multiple tests we discovered I had a "jackhammer" esophagus. Dr. Ellis is amazing and after several attempts to fix the problem we finally found the right remedy to solve the issue. The team working the office are great. The appointments were easy to make, the accounting dept. had all of the insurance and co-pays organized and Jennifer and Kara were the best. I love the patient portal because I was able to set appointments ask questions in minutes. Dr. Ellis was sincere in his care for me. He expressed several times how he wanted this to be fixed. Good news is I've not had a spasm in weeks. Amazing care!

I've been going to this dr office for over 5 years now but never actually seen the 2 docs until Dr…read moreAlberda joined the team. I first started with Kristin F (practitioner) when I would make an appointment. I always felt comfortable and she was always helpful, informative, and listened. Every time I walked into that office I am greeted right away and there wasn't a long wait time. Everyone is always smiling and filled with joy. I travel from south austin and I don't plan on changing them unless I move far, far away. lol Now that Dr Alberda is part of the team there is no better doctors office then this one. I have never walked in to a place like this where you get joy, understanding and great knowledge/skills like this office. Even the phlebotomist is a sweetheart with great skills to draw your blood. Its a short visit with her but her pleasantry last beyond that. Every single person of the staff is excellent at their job and they feel like old friends. I wanted to give kudos to this team and know that it's appreciated how they treat the patients like family with care and excellent skills. Thank you for being genuine and providing the best service possible. God bless y'all.

I had a referral from my orthopedic surgeon so I called for an appointment and was asked for my…read moreinsurance information. So I told her my primary insurance was Medicare and secondary insurance was BCBS. She told me they didn't accept Medicare patients!!!

Mislead you on insurance billing. Overall poor experience and overpriced. There are so many better…read moreoptions in Austin for a PCP, do not go here.

I believe I was seen by Natalia. She did Through exam and…read moredidn't make me feel like I was rushing her when I asked some extra questions at the end. I appreciated all the perspectives she presented about some tests and cared about preventive measures as well n gave referrals along the way.

if you have a lot of time to spend on the phone for them to answer, this is the right office…read moredon't worry about his staff they hang up on you mr Sperling denies omeprazole has damaging effects taken long term and has an add for the medicaton in his office 3 real doctors attested otherwise to give you the explanation on the tests he did, you have to pay him extra greed

I am not sure why there are so many inferior gastroenterologists in Austin. Nearly all of them…read moreshare the same surgical facilities and, for the most part, they work out of the same location, too. I was even considering going to San Antonio for my next colonoscopy. If you do the research, both on Yelp and Google, you'll understand why. Dr. Sperling appeared on my radar as the only working GE receiving favorable reviews, so I broke down and met with him. He addressed all of my concerns - including acid reflux - with compassion, good judgement, attention to detail, and understandable explanations. Everyone on his team made me feel cared for and supported. The attending nurse, the anesthesiologist, and even the scheduling and billing team did a flawless job. And... I don't have acid reflux anymore.... An imperative health asset if you happen to love Mexican and Indian food! Dr. Sperling, I hope you're feeling the love while I'm enjoying my tacos al pastor!

This is very unprofessional and unethical doctor, rude staff, avoid at all cost like a plague.read more

this doctor is chasing money, he double charges during annual physicals, very unethical personalityread more

Had the absolute best care from Dr. Amanda LaViolette. We moved to Ohio in 2023 and still miss her.read more

Too many doctors see themselves above human error. My primary doctor had retired and I had to…read moreschedule my annual wellness exam with a new doctor. Dr Harris was taking new patients so I scheduled with a clear understanding that I was coming for an annual wellness exam covered by Medicare. Unfortunately my appointment was during the flooding in the Austin area, with low water crossings closed prior to public road closings were updated. My travel to the clinic took 90 minutes that is typically 50 minutes. I checked in to the front desk 17 minutes late and Dr Harris made the decision to turn me away regardless of the 3 hour round trip I had just made, white knuckling it all the way. Since I didn't know her, I gave her the benefit of the doubt and rescheduled for the following day. Storms still prevailed but I took alternative routes and arrived 20 minutes before my appointment. Upon checkin I was told this annual physical would not be covered by Medicare. And was given a spread sheet that required fasting for the blood test, another request I made in advance to have before the exam, only to be told she doesn't do that with new patients, requiring a followup visit - I'm guessing for additional costs tacked on to the initial visit. She finally showed up to my room 30 minutes after the office visit was scheduled. This was our first introduction and I knew just by her appearance she was not in good physical health based on her obesity. I proceeded to share with her the appointment confusion over an annual wellness exam that clearly is covered by Medicare and the $215 costs now being required not to mention the return for labs. Then I showed her pictures of my previous days travel showing her the closed water crossings from the morning before, and the 17 minute delay. At that moment I was prepared to leave without an exam based on her 30 minute late entry to my 2nd appointment! I'm done with this "God" mentality in the medical industry and how rules apply to clients but not held by the same doctors that set these rules. And one more point...if you are in the medical industry, especially primary care, you should practice and look the part. One of the questions I was going to ask was her knowledge of nutrition, supplements and peptides along with HRT. I got my answer when the fat Dr Harris walked into my room. Do better.

Vic Complete Care Westlake is the absolute best! We have gone too many times to count and they…read morealways provide quality, efficient and adorable care. They have been able to give us medicine on site if it's late and the MD always calls the next day or two to check in. Parking is easy and the wait times have never been too long. I really appreciate having this place nearby!

We had an exceptional experience at Vik Complete Care early this morning around 4:30am for severe…read moredehydration. We were taken to a room within 5 minutes and greeted by two nurses who immediately began consultation and setting up the IV. I love how quick the discharge process was -- they make it so simple for you. Shoutout to Colin and Sherry, they are the best nurses we have come across and that says a lot given we are in an ER every few months. They are very great at making you feel heard and overall just amazingly nice people. The best of the best. Dr. Wright was very knowledgeable and just as respectful/nice as the nurses. Dr. Wright spent the time with us that a lot of medical providers fail to do. He explained options, possible effects, and helped us with decision making. He never made us feel like he was in a rush. He listened and advised. Thank you for that. Overall, we were taken very good care of at Vik Complete Care and will certainly choose this location in the future. Thank you thank you thank you to Colin, Sherry, and Dr. Wright. You all helped make a terrible day a brighter one, and we greatly appreciate your kindness and thoroughness during our visit.

spent less than 3 minutes with me. I came in because I've had ongoing and worsening abdominal pain…read morefor over two months and it's impacting my ability to care for my older special needs child who needs physical assistance with all daily living activities. I had a CT scan with contrast that was all clear minus a very small ovarian cyst. He advised me that no other type of scan would help and that there is nothing a CT scan with contrast could have missed that's related to my symptoms. He also said sometimes he wishes he could fake symptoms to get scans so he could rule out anything serious. That made me tear up and I told him that I am not faking symptoms to get scans - he immediately said he wasn't implying that. Just that I'm lucky to know it's not cancer or something more serious. My father has stage 3 colon cancer , my best friend has breast cancer, my work supervisor and friend"s mom has stage 4 brain cancer - so yes, I agree it's great a CT scan did not show any signs of that. Said I should come back if this gets worse (I went to see him because it was getting worse and my PCP had told me maybe I just needed a vacation). As any parent of a kid like mine knows , we don't have time to go to the doctors for ourselves. If I'm here , it's because it's already worse.

Dr. Fass is an outstanding surgeon. I chose him over a decade ago for a Lap Band which saved my…read moremental health and physically finally gave me several years of weight loss, feeling energetic, able to exercise....I could go on and on! The office is very well organized, they have bariatric patients as well as general surgery patients. Jenna is his nurse And his been with him likely longer than I've been his patient as she was there when I went in for my bariatric consultation years ago. Last month Dr Fass did surgery on a large Para-esophageal Hernia with Nissan Fundiplication-he used a DaVinci Robot-He advised a 3 day post op stay-he did such a great job and I was up and about the next morning independently in my room-i discharged on day 2 post operation. He visited me daily. I like his bedside manner, He is caring but very confident and gives explicit directions on follow up care. Prior to surgery he gave me a very good picture of what to expect. He even advised there was a YouTube video that I could observe on the procedure he would be doing. He did not require any gastric surgery to be done when I had this repair unlike another surgeon where I was being treated prior. My incisions healed very nicely and very quickly with no signs or symptoms of infection. I highly recommend Dr. Steven Fass for general surgery as well as bariatric surgery.