I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

I've used them twice. the tech was timely and very efficient for the work that was done. and the…read moreprice was very reasonable. will gladly use them again

While I'm glad my furnace was replaced, as a new and first time homeowner, I was expecting to get…read morean honest recommendation from the technician. The technician recommended that it was better to get my furnace replaced versus being repaired. Therefore, I did choose to get my furnace replaced because of the technician's recommendation. This appointment was made through my home warranty, and the technician chose to not tell my home warranty that this was the recommendation and told them I made the choice on my own. This is not 100% factual. I feel very used and disappointed in this behavior. Not only this, but having to pay upfront BEFORE the installation of the furnace? And getting charged an extra 200$ that isn't included on the invoice at all? Claiming an "additional fee" and it's not documented on any paper work I have? Not only all of this this, but now our AC unit is "buzzing" any time the furnace is on and this was not an issue before the install. So clearly the installation was not done correctly, and I do not feel comfortable letting this company back anywhere near my home to fix this issue because they are not trustworthy. I feel as though this was done to just complete the job and not to actually help a customer. Just men taking advantage of a new homeowner. While I am only one customer, I hope this review will sway others from here and I will not be working with this company any further and I will not recommend this company to anyone else who needs HVAC assistance.

this guy also showed up through home choice warranty. He came out looked at the ac unit and said it…read moreneeded replaced. Then he had the nerve to ask for 5200 dollars upfront with this choice warranty supposedly kicking in another 3000. I knew right then and there he was a scammer so i told him to come on out for the check. Well he did show up, i think his name was jim. When he got here i asked him where the contract was at, he told me he couldn't get me a contract until the installers provided one. Evidently he wasnt the installer. Had no install date had no info on he replacement but sure wanted that check it was almost insulting. Needless to say I threw him out of my house. Never ever do business with these people and home choice is a big scam they send some bufoon like jim out wanting big bucks with no contract knowing most people wont pay up without a contract therefore absolving them from providing any repairs since you have to use there provided contractors. Pretty disgusting.

It's been over a year since we last needed Jerry, but we just had the occasion to call him again…read more.. this time it was for our ice maker. Jerry came out right away and fixed the issue very quickly and once again it was a very reasonable cost. He's honest, personable, dependable, and knows his stuff! His prices are very reasonable for the work he does. What could be better? Any time we need an appliance repair, we call Jerry to do the work. Easy as pie.

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Washers & Dryers Service & Repair - Microwave Ovens - Small Appliances

The service gentleman was very unfriendly, even on a rude side. Very high priced, service charge…read morewas high though they are right up the street from me. It should be service priced according to location to cover gas used, ect. He charged me full service price & other? for a plug that had to pushed in all the way, said I needed to get the plug fixed. It just came loose is all. I wouldn't get them again.

When I found water on my floor and opened up freezer door, I found frozen ice on the floor of the…read moreMaytag refrigerator...I called and left a message that I thought the drain from defroster was not working...Could someone possibly come out and check/repair the problem...they called me shortly after 8AM...To indicate they would send someone between 9-12 pm. What a PROFESSIONAL business and reasonable priced for repairs. The repair he did was done COMPLETELY and the appointment scheduling was quick and caring, within the time parameters necessary...FARRAGHERs is a class A+ business. Matthew Inskeep

Very professional and extremely funny. If you need something done correctly, efficiently, and also…read morehave a laugh, I would recommend them to everyone. Great prices with outstanding customer service. Thank you!

From the owner: We are a four generation appliance repair company founded in 1916 in New Castle Pennsylvania…read more Our “old school” Service and reputation remains deeply rooted in the Tri-County area. We treat every client like a family member. For the most part one you like!Ask about our free-for-all monthly drawing senior and veteran discount

They were out to my house 5 times trying to fix a leak in my ice maker. Put in several parts that…read moredid not fix the problem. On the fifth attempt they actually BROKE my ice maker.

My Whirlpool washer is under warranty through Lowes .... Scheduled a service through them to repair…read moremy washer.. Had a date of 9-11 they call me on 9-9 and say I'm calling about your appointment tomorrow!! Um no! I am at work all day that's why my appointment is Friday 9-11... So Friday comes no call! I call them and say I wanted to confirm my appointment for today.. She ask me where I am from I tell her and she says we were out that way yesterday... We are not out that way today!!!! Really!!! I have my email with the repair date!! So I ask her so my appointment is not happening today!? She says no! Okay so I call Lowes back make a complaint and go with a different company! I have a family of four I need my washer!! Beware of this company!!! I would use someone else!

Had a small part fail on a late Saturday morning and Anthony at V&V went above and beyond to help…read moreme out. I wasn't going to make it to the shop from Warren before they closed, but he left just what I needed for me to pick up. Saved my weekend. I'll be back again for sure. Thanks so much.

From the owner: When you need appliance parts, stop by one of the largest authorized distributors in the United…read moreStates. At V&V Appliance Parts, we carry an impressive inventory from some of the biggest name brands, including General Electric Appliances, Samsung, Whirlpool, LG, and Bosch. From DIY homeowners to repairmen, our expert team is here to point customers in the right direction. We carry a deep understanding of our inventory and can even offer tips for your repair project. Since 1959, customer service has always been our top priority, and we can't wait to help.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more