Had a washing machine that I thought was leaking. Warranty company chose ProtecRepair.biz to come…read morediagnose. My tech, Dean, was GREAT. We determined it wasn't the washer (it was a drain hose issue). But after he left the washer wouldn't work at all. I panicked a bit and called in and texted asking them to send him back. The man I got on the phone in the office was a D-bag! Instead of saying "He's already on another job and let me see if I can help" he replied with "He's already in Canton, I can't just send him back. He's working on a $15,000 appliance job. He's an expert on those machines. He'll have to call you" It wasn't only WHAT he said, but HOW he said it. Super dismissive. Well thanks for letting me know I'm not important because my washer wasn't worth $15,000. Dean called me back and explained that I had to unplug and reset the controls and everything was fine. Why couldn't the guy on the phone just say "He's at another site, but I will find out what's wrong and call you right back or send someone else" Dean you were great, your manager....not so much.

This is a wonderful company,10 months ago we had Robert out to fix an issue with our refrigerator…read moreso when our furnace needed repair they were the first call. They do have a customer for life and I always recommend them to others. Please know that great customer service and experience are hard to find nowadays. They are quick to respond and pricing is great. The tech's are always friendly, responsible, and respect your time.

Absolutely fabulous! They even were kind enough to take my phone. Call later when I was asking for…read morerecommendations about what type of refrigerator to get. I will definitely be calling them again anytime I need their services.

I have revised my review after learning that the employees at Serenity Home Services were sick…read more They were more than happy to accommodate me when they were well...however we had already fixed the problem.

Very professional and extremely funny. If you need something done correctly, efficiently, and also…read morehave a laugh, I would recommend them to everyone. Great prices with outstanding customer service. Thank you!

From the owner: We are a four generation appliance repair company founded in 1916 in New Castle Pennsylvania…read more Our “old school” Service and reputation remains deeply rooted in the Tri-County area. We treat every client like a family member. For the most part one you like!Ask about our free-for-all monthly drawing senior and veteran discount

Had a small part fail on a late Saturday morning and Anthony at V&V went above and beyond to help…read moreme out. I wasn't going to make it to the shop from Warren before they closed, but he left just what I needed for me to pick up. Saved my weekend. I'll be back again for sure. Thanks so much.

From the owner: When you need appliance parts, stop by one of the largest authorized distributors in the United…read moreStates. At V&V Appliance Parts, we carry an impressive inventory from some of the biggest name brands, including General Electric Appliances, Samsung, Whirlpool, LG, and Bosch. From DIY homeowners to repairmen, our expert team is here to point customers in the right direction. We carry a deep understanding of our inventory and can even offer tips for your repair project. Since 1959, customer service has always been our top priority, and we can't wait to help.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

HOT WATER HEATER REPAIR/REPLACEMENT: Bonita's Way is coming through for us again... our hot…read morewater heater appears to need replaced/repaired and we are customers of a home warranty company with which Bonita's Way works. I phoned the owner this morning (on his "off" hours) and spoke to him on his personal cell and he said he would pick up the claim and process the paperwork upon his return to the office today. This is twice we have used Bonita's Way /James D. and he is a responsible and timely business person/company to work with.

this guy also showed up through home choice warranty. He came out looked at the ac unit and said it…read moreneeded replaced. Then he had the nerve to ask for 5200 dollars upfront with this choice warranty supposedly kicking in another 3000. I knew right then and there he was a scammer so i told him to come on out for the check. Well he did show up, i think his name was jim. When he got here i asked him where the contract was at, he told me he couldn't get me a contract until the installers provided one. Evidently he wasnt the installer. Had no install date had no info on he replacement but sure wanted that check it was almost insulting. Needless to say I threw him out of my house. Never ever do business with these people and home choice is a big scam they send some bufoon like jim out wanting big bucks with no contract knowing most people wont pay up without a contract therefore absolving them from providing any repairs since you have to use there provided contractors. Pretty disgusting.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you