A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

Fast, great to work with. Transparent pricing and quote. High quality work…read more Just pull the trigger

These guys did a great job. They handled a lot of details that I wouldn't have noticed, came back…read moreto touch up some painting when the weather was better, and were a pleasure to work with. Good guys. And the price was very reasonable. If I ever need more gutter work I'll definitely go back to them.

Michael the owner is honest, helpful, timely, and the services are affordable. they offer a ton of…read moredifferent services from moss removal, gutter cleaning, and window cleaning. they share pictures of work completed and itemized receipts. I only use them for roof and gutter service needs!

I am an existing customer and used them last year. I tried to schedule again this year but they…read morenever replied to multiple emails. I tried calling and nobody picked up. Might be out of business...or soon will be.

Excellent service, honesty, and professionalism…read more We had a great experience with High Point Gutter, and especially with their service person, Jerrod. Jerrod's work was extremely professional from start to finish. One side of our gutter had some minor damage, and the original contract was to replace that section. After carefully inspecting it, Jerrod told us that a full replacement was not necessary and that he could fix it instead. He contacted the company to update them and ended up saving us about $500. That level of honesty really impressed us. In addition, Jerrod did a very thorough inspection of our roof and checked for any moss-related damage. He helped us apply Moss-B-Ware to protect the roof and noticed that we didn't have enough product to fully cover it. Without hesitation, he used some of his own Moss-B-Ware at no additional charge--both the materials and extra work were completely free. He also took extra time to explain how to properly protect and maintain our roof going forward, which we truly appreciated. He went above and beyond what was expected. Overall, we are VERY happy with Jerrod's service. We will definitely hire High Point Gutter again for our roof next year and in the years to come. Highly recommended! By the way, his service is backed by a 3 years warranty.

I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest--more than three times what other companies quoted. They actually provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a passive-aggressive text from the estimator, Evan K., saying that I was "not the right fit" for the company, complete with a smiley face emoji. I then attempted to schedule only the basic cleaning (the separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email. Then, Evan K. followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. After that, my number appears to have been blocked, and I was no longer able to reach anyone at the company. Regardless of pricing, this level of communication is extremely unprofessional. Based on this experience alone, I would not recommend this company.

Pete's Seamless Gutters were one of the companies that answered my project call for gutter clean…read moreout and I couldn't be happier that I chose to go with them. Communication was clear, they were able to schedule me right away and they showed up promptly. I was surprised to see they took before and after photos of the work and shared them so we could see it was done and done right. Pete's was extremely clean, even beyond the roof and treated our property with great respect. I feel relieved that it's not only done but done right and worth every penny. I will absolutely be calling them again anytime I need gutter work or cleaning done as I know these guys will get it done right. Thank You Pete's!

I had Pedro and his team replace my roof and install gutter screens and I was very pleased with…read moretheir work, they went above and beyond and placed flashing over the ends of my fascia boards and repaired a gutter that wasn't draining properly, they left my yard clean, they were on time, Pedro was easy to communicate with and his price was very reasonable. I highly recommend them to all

Review of McLendon Home Services**…read more McLendon Home Services delivered very professional service, excellent workmanship, and a reasonable price. I recently hired them to install a new water heater and replace a pressure valve. Wes handled all the project coordination -- scheduling, product recommendations, and billing -- with outstanding responsiveness and care. He answered every question promptly and patiently. When he learned that we had been without hot water for several days, he went out of his way to rearrange a busy schedule and send technicians the *same day* to install the new heater. That level of consideration is truly impressive. As always, Jesse's work was exceptional. (He previously installed a shower for us.) In addition to completing the assigned tasks, he took the time to explain how to maintain the new heater and how to minimize damage if a leak ever occurs. His craftsmanship was precise, clean, and efficient -- a real professional. I strongly recommend McLendon Home Services and will definitely hire them again for future projects.

DO NOT USE: We were quoted $6K for a shower kit install. Upon completion of the work, it was…read moreimmediately apparent that the installation was defective and did not meet acceptable industry standards. Specifically: No water membrane was installed behind the shower kit, rendering the installation non-compliant with waterproofing best practices. No caulking was applied to seal seams, leaving the installation vulnerable to water intrusion and damage. The walls and surrounding trim were not plumb, which made it impossible to install a functioning shower door. A McLendon's supervisor subsequently inspected the installation onsite and acknowledged the poor workmanship. We were informed that the matter would be addressed, but despite multiple follow-up phone calls, we received no further communication or resolution from McLendon's. Nevertheless, the remaining balance of $3,100 was charged to our account without our authorization or consent and without any resolution to the aforementioned defects. We ended up having to demo everything and start over with another contractor who did an amazing job.

I hired GutterHawk to remove original gutters/downspouts (over 30 years old) and install new ones…read moreon my primary home. Aaron came out to the house and provided multiple options for me, he was patient as he educated me about the various components and my options in terms of size, profiles, covered gutters vs no covers. I found him to be knowledgeable and communicated respectfully. He offers a 5 year warranty on his workmanship and as a single mom - this gave me piece of mind. He also had a price match guarantee. Aaron is a great communicator- he always let me know when he was on his way or his ETA which I appreciated. He is a very hard worker - staying until the job was complete - and then, because he finished after the sun was set and I couldn't really see the job - he came back a couple of days later to do a walk around with me and answered my follow up questions - he also taught me how to empty/check the downspout clean out boxes. I would recommend GutterHawk for your gutters/downspouts. I think Aaron is honest, hardworking, reasonably priced, and reliable who also does good work. My gutter system is not leaking and looks great!

The owner Aaron was amazing! My old gutter were leaking and rusted so they really needed to be…read morereplaced. Aaron came out and gave me a great reasonable price for new gutters. I chose black gutter which look absolutely amazing! Will definitely be contacting Aaron again if i have any gutter needs!!

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Great job! Nice people!…read more I have since asked for them to do a couple of other things for me. They arrive on time and .are certain that everything is clean before they leave.

From the owner: We strive to provide the best customer experience, whether through the convenience of our annual…read moremaintenance plans or the comfort of reliable repairs. Our guarantee allows our customers to rest easy knowing their windows will be streak free and their leaks will dissappear.

I'd like to share my positive experience with Monkey's Services…read more Roberto's employee arrived on time, did great job, very fast and efficient. They also did cleaning work after the roof moss removal and treatment.

We have worked with Roberto 3 times to do roof and gutter clean up. Every time, the experience has…read morebeen top notch and communication extremely easy! Roberto's team is friendly and always cleans up the work space when they are done. We have been very satisfied with quality and value. Definitely our go to for any roof and gutter related items. Highly recommend!