Either side of town... both offices of Olympia Physical Therapy provide excellent care..whether…read morepreventive, or following an injury or surgery. Our family of four has received PT at OPT at one time or another. The Physical Therapists are both knowledgeable and professional as you work to recovery. Their facilities are clean, roomy and have plenty of equipment and stations (and personnel!) to assist many clients with careful monitoring and encouragement as you move through exercises. Bonus: the Hawks Prairie facility has a therapeutic pool should you need it!

Despite the low rating and questionable reviews, I (an experienced reviewer for almost 10 years)…read morehad exceptional service with OOA. From the front desk, nurse, anesthesiologist and surgeon (Dr Messini) I had zero complaints. There is an online portal that you can use to message the team and view your summaries and medications I've spoken to over 6 different people (scheduler, front desk, surgeons nurse, etc) and always receiving the help I was seeking. If not immediate, I had a follow up call or voice mail to close the loop. We all know people are only able to assist within their scope, some of these reviews are coming from individuals who have one other review which pains a skewed picture

This review concerns continuity of care at Olympia Orthopaedics, which is my reason for this…read morewriting and conferring a one-star rating. Several days ago, I re-injured a shoulder rotator cuff causing sharp pain, considerable aching, loss of sleep, and limiting personal care. An MRI and a medical examination of the original injury signaled the need for a complete shoulder replacement. Instead, I chose a treatment plan of physical therapy and acetaminophen with a cortisone injection when needed. The recent re-injury caused sufficient pain to seek a cortisone injection. Therein rests my review of Olympia Orthopaedics. My physician is away on vacation and cannot order the injection. No health care provider is identified as a standby during his absence. The schedulers must "find a team that is willing" to order and give an injection during my physician's absence. Olympia Orthopaedics Urgent Care Clinic does not give cortisone injections. My torn rotator cuff and re-injury is certainly not an emergency. However, I await a resolution to my current need with the experience and thought of "once out the door...". Clearly, Olympia Orthopaedics needs to have a contingency plan/policy for continuity of care for patients when a health care provider is unavailable for whatever reason.

Breaking a bone in my left hand was no fun, but everyone at Inspire made the recovery process so…read moreeasy. Renee, Mindy, Karen, and Ronnie are just the best therapists ever. I was super lucky to be working with supportive, friendly, knowledgeable professionals who actually made my time there enjoyable. It may sound weird to look forward to therapy, but Inspire is such a nice clean & comfortable facility with the most personable team and cutting edge toys/tools that it was like a spa day for my healing hand. Thanks to everyone for the great conversations - I learned a lot about strength, stability, and rotation. And I'm doing great! Driving my car used to feel like lassoing an elephant, and now I have my indepence again. Thanks so much for the kind motivation, my experience here was some of the most rewarding hard as heck work I've ever done. Appreciated.

The PT initial assessment was awesome.. The PT was so helpful and on point with all of the info i…read morehad previously researched..... but the desk person did not tell the truth about something so simple.... nothing worse than a liar in medical practice ... its a BIG red flag. .. So, I am going to find another ...There are SO many PT practices/clinics. in Thurston County.

I received Excellent care for my post op knee! A…read morecomfortable environment and a staff that works very well together in a professional environment. I highly recommended this Business. They also have up to date equipment and well laid out exercise areas.

Went in for a knee injury the physical therapy part went well but when I started receiving bills I…read moreinformed them that they were supposed to be sending them to my tribe insurance the Lady I talked to named Sherry was rude and started saying we were never told them that and I said my wife was with me when we told you then she said look I don't even know who to talk to so I told I had my insurance examiner phone number and she rudely said I need a claim number too ! and I said I have a claim number and she said look I'm not a detective that's when I had enough of her rudeness and hung up the phone . Their customer service is lacking and Sherry should be shown the door they can find someone better that

I went in for "women's health" she gave me print outs of exercises to do and tried very hard to be…read morefriendly. I went home knowing what to do. But The bad is: Sometimes I felt ok is this a session to help out my physical problem or... is this some life coaching program I was not comfortable with so much in depth personal talk. I went home knowing more about her life, family and dog than I did anything else. Now I'm friendly and all but I felt her social friendliness was more of a ruse to make time go by without doing much bc I seriously could have been done 5 mins into it but with all the personal talk it would last 30 mins to 1 hour and I would leave with just 2 new excersises ( forcing you to keep coming back for another move) so I stopped going and went to Apple and I'm glad I did it saved me a lot of money.

After I hurt my back and a few chiropractic visits, the chiro wrote a RX to see a physical…read moretherapist. I went to Deborah Simonetti at Simonetti PT, it was Mon. and DS seemed in a bad mood. The chiro wrote specifically to do passive therapy involving ultra sound. Deborah was non communicative, pulled my shirt up without saying what she was doing and pulled my pants down without saying a word. I felt humiliated, but waited to hear what she was doing. She said almost nothing about what she was going to do to my back - IGNORING completely what the chiropractor suggested. I asked questions, she assured me that this is what SHE thought I should have. I canceled my second appointment - DS needs training on working with people! She needs to work on her communication - very badly! Especially working with people in pain! I felt humiliated and in worse pain than when I walked in! She suggested nothing like "drink lots of water" or "ice"- didn't even say goodbye! Perhaps she should be a mechanic working on THIINGS without FEELINGS or PAIN!!! DO NOT GO TO THEM UNLESS YOU WANT TO BE TREATED LIKE A BROKEN CAR!!!

Knowledgeable and attentive. Pragmatic approach makes it realistic to incorporate at home.read more

Michelle is absolutely a-ma-zing! I have hEDS, so I have to be really cautious about PT; what…read moreworks for "normal" people can actually do a lot of damage to us zebras. Using her thorough understanding of hypermobility and its limitations, and relying on the patient's knowledge of their own body, Michelle is able to find adaptations as needed, allowing for slow but sure progress. She is cheerful and personable and does an excellent job of explaining just what and how she wants you to do. I can't say enough about what a fantastic physiotherapist she is!

I have been a patient at Providence St. Peter Outpatient Orthopedic and Hand Therapy since Aug…read more2023. I was referred by my primary care doctor for relief from shoulder pain. After two months of treatment, my therapist suggested I see an orthopedist, which I did. As a result, I was given X-rays and an MRI which revealed I had a torn rotator cuff, SLAP tear, bone spurs and severe arthritis. I tried non-surgical treatment by continuing PT and an injection, but the pain persisted, so it was recommended that my shoulder be surgically repaired. I also had a frozen shoulder and my surgeon cautioned me that he would not be able to operate if the shoulder was still frozen. My therapist worked with me for two more months in an attempt to "thaw" my frozen shoulder. I went in for surgery in Jan 2024, and the surgeon was able to manipulate my shoulder and complete the surgery. The damage to my shoulder was worse than anticipated, but the surgeon was able to complete repairs. Two weeks post-surgery, I went back to PT to rehabilitate my shoulder. I am still in PT and likely will for a few more months, as I regain my mobility & strength. I have worked with several of the Physical Therapists and a PT Assistant, including Christy, Jordan, Nancy, Mark, and Jessica. The care I've received has been excellent - it is painful, but I am getting better! Shoulder surgery is a long, difficult recovery and I was told to expect it to take 6-9 months to be mostly pain-free, and a full year to restore my strength, which was complicated by a detached biceps tendon that also requires repair. Slowly but surely I'm making progress. I definitely recommend Providence St. Peter Outpatient Pediatric Therapies if you need to rehab a shoulder, knee, hand, etc.

Don't go here unless you want to go broke!!!…read more The type of care is excellent - that's not the issue. It's the cost. This location bills as hospital outpatient (hence the name) and they don't tell you that! Physical therapy is billed as a hospital visit. That means instead of getting a $25 copay you get $1000+ bill! I had a single visit billed for $1200 when my insurance says I only owe $25. What they're doing is legal but highly immoral. If you want to go to providence, go to the tumwater facility. Same organization but I hear they bill correctly.