my appointment is 11:30 am I got there 10:51am I was in the waiting area for more than 2hrs and another 2 hours inside the room went there early for my appointment but still waits for HOURS and HOURS what's the point of making appointments if you still have to wait for more than 3 hours this is ridiculous they just keep saying just wait your next your next but still even they say that the doctor didn't come to my room now it's already 2:11pm still haven't talk or see the doctor , and you can hear workers giggling outside the room front desk don't even care .. then you have to wait for I don't know how long to get your work status , if I can give this place ZERO I would !!!!!!! read more

ProActive Work Health Services - Room - Physical Therapy Near Me - Palmdale, California

If I could leave a lower than 1 star I would. I would never come back if it wasn't because my work sends me here. Place is filthy staff is rude. Got here early and it's been 1.5 hours after my appointment and no one has come to see me. When I asked they just said wait in your room she hasn't forgotten about you I'll go talk to her. Never saw the girl go ask for me. Place is a joke. read more

Quick fast work drug screening. Had no appointment was in an out within 30 minutes. Smooth easy process.

I had a 12 noon appointment. It's now 250. I have been in the exam room for almost 2 hours and haven't seen a doctor yet. They were the ones that set this appointment. I had to go back to work today this is insane. read more

For starters if you have an appointment be prepared to wait forever , front desk people don't care and have no problem at making jokes and laugh about who knows, no customer service and horrible clinic with doctors that just want to send you back to work even if you are not able to. read more

ProActive Work Health Services - Front desk - Physical Therapy Near Me - Palmdale, California

I loved it here it's very cool clean and laid back I don't know why people commented so poorly I know everyone is getting paid to be here so why not just sit back be in your phone enjoy a movie and let them do their job I was chilling the whole time I even got water numerous times the staff is chill if your chill. And they were receptive and answering all my questions not that I had any. read more

If you can, ask your work to send you to the Lancaster location. I walked in with no appointment, but they said they could see me, as I was only getting a physical for work. I came in right when they opened at 8:05 am. I was put in the room at 8:20. The physician didn't come in until 9:26, over an hour of me just waiting in the room. Then the worst thing I've ever experienced in a doctors office happened to me. You know how the beds have that little paper thing, that you switch out at the end? The doctor asked me if I had already sat there (I was sitting on the chair next to the bed) I said no So she pulls one nurse inside and asks her is she put me in the room The nurse said no, and another one comes in and the doctor asks her, she also said no, so she pulls a third nurse!! Then she asks me if I sat on the bed, I said no She then LOUDLY says "She said no, she said no, she said no." To each of them. Then tells each of them and literally repeats "the patient should never see this" It was SO uncomfortable, and I can't even imagine what the nurses were thinking. I understand that it was a big mistake because of sanitary reasons, but I don't think it should have been handled in front of me. I am also conflicted because it's kind of disgusting that they didn't change the paper before sitting me there. In a way I understand the physicians anger, but I'm conflicted because I've never experienced something like this read more

Everytime my job burdens me with the need to visit this place I feel like I'm being punished. The place is filthy, I'm never there for less than 2 hours and the physician has a horrible,horrible attitude. I'm here today and now I'm paranoid because every patient has come out cussing and fussing. One man took off to his car and I was praying he did'n't come back with a weapon . If you have any other choices I would strongly recommend them. There couldn't possibly be a place worst than here. read more

Got sent here for a physical and drug test for employment, had an appointment at 11:30 showed up at 11. Finished all the tests and been waiting in the room for 2 hours!!!! Listen to the the other reviews and don't go here read more

This place has the worst patient care. Was there today and they made me wait 4 hours only to tell me I had to reschedule with another doctor through telemedicine or keep waiting for which ever doctor was there. And then the nurse tried to make it seem like I was at fault for getting upset and tried to absolve themselves of any fault. Very incompetent place. read more

Came here for a work related injury the Dr couldn't help me didn't even attempt to find out what was wrong with me I had my medical records sent to them they said they never got them then I sent them and they didn't save them so they timed out and deleted wasted so much time but ultimately glad I didn't get seen since the incompetence starts at the dr hiring staff that don't know how to do there job I also signed a release form so they could get the records clearly they are all lazy read more

If you want to die come here. Wife cut her finger (pretty badly) and they have done nothing except put her finger in a solution for an hour. They are horribly unprofessional except the one doctor that finally saw her after 2 and a half hours. Except all he did was say "sorry for the wait" as if my wife wasn't literally losing blood. Then they screw up the doctor's note twice and when we pointed it out the old front desk worker starts acting as if WE did something wrong? We wrote down everything correctly. Not our fault you're old and cranky. Quit your job. 0/10 on all fronts AVOID AT ALL COSTS read more

Doctors could have more compassion, maybe not treat the injured like it's there fault.

No meaning to make an appointment. Waited 2 hours with an appointment. Staffs are friendly that is why they got one star read more

My experience here was decent, however during my visit 2 individuals got really upset with the front desk ladies and argued with the older lady, I found this inconvenient and annoying. I came here for a work drug test and urine sample , I found that the staff wasn't being sanitary by allowing another person to place their urine cup next to mine while I was initialing and dating my cup. The staff should have had more control over their patients and create a more sanitary environment. My boyfriend came here also and they couldn't find his vein and they sent him to quest diagnostic. I would suggest they hire a senior phlebotomist or tech 2 to prevent the inconvenience of a double trip. read more

worst clinic of all time. People act like they hate working here and its a whole day wait and they have you sitting in a room for 2 hours plus the first 2 hours in the waiting room. read more

Been here almost 3hrs for a piss test, blood pressure and the doctor to tell me I'm fine. The doctors been sitting in his office listening to the news. I can hear it from my room. What a Joke. read more

If I could give this place negative stars I would give them a -5 stars. The receptionists take forever and they lie when you ask how many people are ahead of you. I asked how many people were ahead of me and the receptionists said 1 person I ended up waiting for another 40min and they called 4 more people before it was finally my turn once I did get seen by the Dr he had already made up his mind of his diagnosis before even hearing my side of the story and said my condition was not work related and when I gave him pushback about his diagnosis he shrugged his shoulders and said "you're welcome to a second opinion at a different office" with a smile on his face so I wasted 2.5 hrs here just to hear "get a second opinion" this place is a joke and when I asked one of the receptionists if I will be given a Dr note for work she completely ignored me and walked away read more

Came in for 1 vaccine. 2 hours later I am still sitting here. Others are coming and going. I even had an appointment. Find somewhere else to go. This is not the first time I have had issues here. read more

The absolute worst clinic for service. IF YOU HAVE A CHOICE.. USE ANOTHER CLINIC. I came in at 9 and waited til 1030 to get a DOT. People were complaining that they had appts at 815 and 830 only to be told that there was still people ahead of them or they were waiting for a room. They got me for 90 mins before I left. Fortunately, I have choices! Sorry for the people who didn't have a choice. This is a repeat from two years ago. I gave it a second chance but it cost me 90 mins of my life I can never get back!! read more

It is usually crowded and the wait can be longer than expected, however I've had a great experience with the staff there. Only thing I recommend is expanding the building. read more

Worst experience I have ever encountered. The African American girl that call me back looked high and confused throughout my whole process!!! Everyone I encountered while called back was in a bad mood and so rude!! I was also taken to the back for a urine analysis, it was beyond gross and unsanitary! The wait time was ridiculous and to top it off, I still had to wait an additional 38minutes to be seen by a doctor! I would not recommend any come here by any means!!! DON'T SEND YOUR EMPLOYEES HERE!!!! read more

I had a great experience! I do not like blood taken as i usually get very dizzy and often pass out, but Belinda made me so comfortable and made the experience very pleasant. I can tell she has done this alot and knows exactly how to calm someone down with fear of needles. THANK YOU BELINDA! read more

This place will be reported to Medical Board and Better business Bureau. If you visit this place be very careful they misdiagnose you and they are no help at all! The front staff is Rude you get better service at a dollar general store. The three Hispanic women upfront are trash no people skills and rude as hell ! Then doctor on staff horrible no interest at all . This place needs to be shut down or change personal ! Place is dirty and just very low class chairs are filthy dirty just like all of their attitude ! They are covers each other and have no professionalism no respect for patients and they will talk behind your back ! As a patient Hippa will fall in place you have no privacy in this place. Again this place need to be shut down . Claim has been presented against this place and personal ! Please stay away from this place choose a different office well you will be treated with respect by the Doctor and Taff the place stinks and it's all from there nasty trashy attitude! If you have any questions call me I would like to speak to the owner or person in charge ! Change is needed from top to bottom !! +1 (661) 974-5257 I would love to talk to you about this horrible facility starting with your uncaring personal ! Care Quality very very Bad !!! read more

Had an appointment and waited over an hour. Manger sat at the front desk on the phone and discussed personal information in front of the entire waiting room. Front staff showed no sense of urgency or care to those waiting to be seen. read more

this place is an absolute joke . long waits and they forget to do what they need to do

I just want to say that in 03/2020 I was seen by this facility and did not get 1 MRI or further examination. I was sent back to work, I was not feeling good and got a second opinion somewhere else. I had an exploded disk and a tear in my ankle, I made a review before but just wanted to really make people realize that you have to look out for you and not trust people simply because they wear a white coat and have a tittle. You know your body and they get paid by insurance so you are not their best interest. I didn't fall shouldn't determine how well you examine the patient. read more

I don't understand the point of them setting appointments if you don't get seen until 40 min after your appointment. Doesn't seem like they really care about the problems you come in with. Seems more like the nurse from kindergarten that you'd see and she'd say something like take a nap you'll feel better. But still would feel like sh!t. read more

Great company and always a super helpful staff. Ive gone in for drugscreens or physicals and the staff is always friendly and professional.

I had THE BEST experience at proactive health services. I was blessed to encounter a young, super nice and friendly lady by the name of Belinda. I went In for an employer drug test and I can't stress enough of how fast and efficient she was with me. The clinic was pretty busy but I was quickly brought in and out saved me so much time. She was nice enough to offer me water and a seat. I felt so comfortable here. If you ever need a nearby clinic come here and ask for Belinda she deserves a raise it's nurses like her that make these businesses shine and succeed. read more

Front desk staff is awful. They don't know how to wear face masks properly. They're very rude, I have to say it's the smallest amount of power I've seen get to someone's head. read more

This place sucks, the wait time is too damn long. The staff are in the back having a party (a literal party, laughing and all) while I've waited for 2 hours and an half for my PHYSICAL for work to be finished. I feel bad for you if you have to come here to get anything down, clear 3 hours of your day to be here. Would give zero stars if possible. read more

The employee working at the frost desk is EXTREMELY rude and UNPROFESSIONAL. She enforces the mask policy, but doesn't wear her mask correctly. It sits underneath her nose, it doesn't make any sense. She also keeps interrupting the other young ladies working the front desk while they're trying to assist me. Shes constantly saying, "They have the wait even for a drug test. We're backed up they have to wait too!", she says this with an unpleasant attitude. She made the waiting room VERY UNCOMFORTABLE. I will definitely not be coming here or referring this establishment to anyone!! read more

Worst place ever!!!! Staff is worth a piece of shit my dad had an appt and wasn't seen until 2 pm!! What's the fucking point of having an appt!!!!!! Dont reccomend rhis place at all!! Please dont go not worth it i will be looking forward to having this place shut!!! No stars for me but its a must to be able to post so one star it is fuck this place read more

The wait was far to long since we already had a appointment. They sit my husband in a room only to ask him to move. He redressed and then they tell him the room isn't ready. His foot is bleeding and they don't even try to help us till we are relocated. Just a joke read more

You guys really need to work on your customer service. The front desk people were rude and we were ignored, as they were on their phones. And the long wait times are very unnecessary. read more

Make sure you actually get there before 5 PM. The front door as closed 10 minutes before 5 PM. A waste of my time.

Be ready to spend all day here! Got in 10 minutes before 9 it is currently 1pm and I am still waiting !!

Rude staff, the guy at the front seems to hate his job and has a terrible attitude when asked a question. The wait time is pretty ridiculous as well read more

I created a Yelp account just to leave a review. This place sucks. The staff in the front are very unprofessional, they are alway on their phones while patients are waiting. Minimum wait time is 2 hours. It's like a mini ER. The staff in the back is very professional, they do their best to make it as quick as possible, very friendly as well. I find it very comical that one of the reviews is actually from an employee Ana P that coincidently works in the front. And I thought it was a far stretch creating an acct just to leave a review but when you're an employee and you have to leave a positive review to make your office look good you're stretching pretty far!!! Just to add 1 hour 30 minute wait to get called to a room 30 minute wait to see the Dr 34 minute wait to get checked out from the front...Ughhhh!!!! read more