TLDR: nope! Oh boy, where do I even start? First of all, at the beginning of our kitchen remodel project, we were told that the completion time would be 7-8 weeks. We started mid-October and the project was not completed until LATE-FEBRUARY. That's 20 weeks--- almost 3x the amount of time we were told in the beginning. And yes, sure, everyone always says it'll take longer than you initially expect but this was completely absurd. Delays were caused by ProBuid's lack of communication amongst its subcontractors, resulting in work being done incorrectly and needing to be redone (often more than once). There were also days where no one showed up at all, even though I was expecting them, because other projects took priority over ours, apparently. We felt completely forgotten. Further, when I'd try to get in touch with the owners I'd have to call MULTIPLE times and send MULTIPLE texts before getting a response. Speaking further to the general disorganization of the team, each subcontractor had no idea what the plan was for the remodel, so I had to print multiple sets of plans for each person that arrived. I was asked questions about the plans that I shouldn't have to answer because I wasn't an actual person employed on this project. I have a full-time job and did not have time for this. Upon project "completion" we were left with piles (about $2500 worth, lolol) of unused IKEA cabinetry that we had to haul back to return ourselves, tools not belonging to us, and trash (both in the house and all over the yard). Further, the kitchen may be functional and finished, but there's paint all over a window that wasn't cleaned up, some unfinished trimwork, staple gun holes not spackled and painted, outlets without covers (and one that doesn't even work), etc. In short, this was a cheapish kitchen and it looks exactly like that. I'm completely flabbergasted that so much time and stress resulted in something just mediocre. I would not recommend this company to anyone. read more

Unfortunately, our kitchen remodel did not go as well as we would have liked. Although they tried to make it right after we complained, we still feel there are some issues that many people would appreciate knowing about. Towards the end of the project, we had continual problems with leaks from the sink/dishwasher re-installation. The co-owner and two of his workers returned four times trying to fix it. The fifth time we hired a plumber ourselves. What we found out was upsetting: Not only had the work not been done by a licensed plumber, they had also used a non-code compliant part in the plumbing. We also have minor water damage to a panel next to the dishwasher on our brand new kitchen. Although they have offered to come out and replace the panel, we have declined because we don't want them messing with our dishwasher and plumbing again. Some minor issues we had: 1. They scheduled us a week earlier than planned because they said they could fit us in. They demolished our kitchen and then told us we now had to wait one week until the cabinet installer would be available. They did provide us with a temporary sink and reinstalled our stove to use, which we did appreciate. 2. The co-owner was late to our very first appointment and was not very verbal with what was going on unless we specifically asked him. 3. Co-owner laid out the design and then when the cabinet installer came, he changed that design which caused the electrical wiring to be in the wrong place. This in the end, delayed us at least 2 days. 4. When demolition was done, none of our appliances were covered to protect them. 5. Floors were left a complete mess and have scuff marks on them now. What went well? 1. Designer was very helpful and spent four hours with us to design our kitchen plan. 2. The worker who did the demo and original electrical work was helpful and flexible. 3. The cabinet installer was very thorough and communicative, everything was done professionally. Throughout the entire process we were told "Once it's done you're going to love it". Well, yeah, of course. But the whole process is part of the customer experience. Unfortunately, our experience was less than stellar. read more

Thank you to Pro Build Creation's for a complete Kitchen Remodel We were very picky customers and they got the job finished on time actually they finished before they anticipated Everyone was very nice that worked for Pro Build Creation's and we highly recommend them to anyone who wants to do an IKEA kitchen remodel Porter Baker was amazing he is the cofounder in honor of Pro Build Creation's and as much of a frustration that we were to them- they went above and beyond to meet our needs Thank you again for all your hard work and patience with us read more

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Since my first review was deleted by Daniel... here is another review taking off my amazing contractors contact information since apparently that isn't allowed. I was referred to Daniel at ProBuild by a third party who had done work at my mothers house. Regretfully, I didn't shop around because I thought this third party was reputable and I took their word for it. Wow, was that a mistake. If you want a company who overcharges and has poor communication skills, this is the company for you. Otherwise run the other way. To start from the beginning I was given a contract and it stated that I would have to make the initial payment upon signing the DocuSign, which I was aware of, and once ProBuild gave me a date on the schedule for my project to begin. I communicated that I wanted to pay by check only, but to sign the DocuSign a credit card is required. *this should have been my first red flag*. So I signed and was awaiting a call for the scheduling date, instead I was greeted by my bank telling me that a withdrawal had been made. Seeing as how I am paying check, I'm throughly confused, but let it go because maybe they didn't get my email in time, or some other excuse. Second payment is taken after demo. Seems reasonable, no big deal. Well again I'm waiting for Daniel the owner to get in touch with me, because for one I haven't seen him since walk through, and two I'm thinking he is going to want his check from me. Instead, my bank notifies me again that a withdrawal had been made. Again confusion because at this point Daniel has reached out to me and Karah, the accounts lady, to say I am paying check. Some time passes and my contractor informs me that Daniel has ordered the wrong window for my house and this might cause a difference in price, not on the window front but more work needed to my house as a result. So I reach out to ask about the window with no response. I also reach back out because payment three is after completion of tile. I'm to the point where I do not want this being pulled from my account without notice so I tell them they do not have permission and I will only be paying check from now on. Per the contract we have an allowance for tile and the overage is paid by the owner. No problem there, but when I asked Daniel about the reimbursement he said no problem it would get to me on the last payment, yet Karah, in accounting, shows that no allowance was granted, meaning I am being charged twice. This wasn't the first mix up in money, I was also charged twice for labor on countertops, I was also charged for hardware that I had purchased and provided for my contractor. None which they were saying I was entitled too. My next issue came when I was having a conversation with my contractor and he mentioned needing to get x,y, and z done so that he could get paid this week, because apparently out of all the money I'm paying to Daniel 25% is what he is paying the contractor who is doing all the work at my house. By now this doesn't seem to surprise me as communication with Daniel sucked from the get go. So I tell Daniel that I need to talk with him, 3 phone calls and numerous text and emails later he finally decides I'm important enough to respond too. I tell him that I will be paying my contractor myself so that my bathroom gets done. At this point Daniel is trying to get me to pay the contractor less so he could pocket more money for doing absolutely nothing. Daniel also told me that my contractor "didn't want to work for me anymore" which was a bold faced lie, seeing as how I talked to my contractor daily and he never expressed this. By this point I had also asked for Daniel to send someone out to measure my shower glass since I was told it takes 2 weeks to get in. To no surprise Daniel ignores me. Along with the window issues, I decided to reach out to my contractor to see if maybe he could find contractors to finish my project, glass and stucco work. Which my contractor did and my project actually got finished. read more

Daniel et al: I just have to write to tell you how impressed and appreciative I am of you and your crew. You all are so professional and personable. I have been genuinely awed by the speed, thoroughness, and skill of every person who has worked in my kitchen. I was anxious about this whole process, as much as I wanted it to happen yet ProBuild has exceeded my expectations. I am not only more relaxed but thoroughly enjoying having you all in my home. I look forward to next week. You guys are the bomb! read more

Very poor quality company that does not finish the job. They left a number of items unfinished and their workers walked off the job with our kitchen in shambles. We attempted to work with them but they just kept showing how unprofessional they are with workers not showing up in a timely manner and changing the designs on the fly ($$$). Do yourself a favor and look into true professionals! Do NOT go with IKEA nor Probuild Creations/Quick & Easy Kitchens/Traemand at all. Daniel B. and Probuild Creations FIRED themselves from our project and then attempted to have the home owners sign additional SIDE contracts a two weeks later to return to finish the job and save the sale (We refused to play their games; they are horrible). Change request is how they will upcharge your pockets. They attempt to contact the homeowner via phone or in person and say that a CHANGE REQUEST is required to make your project "beautiful." However, when the homeowner denies their upcharge/CHANGE REQUEST they get butt hurt and bitter. Please see project pictures. This is how the QUICK & EASY/PROBUILD/TRAEMAND left our house. Holes in sheetrock, trash everywhere. Please note: We meet Daniel Bezden to discuss the project in the current state shown in the pictures. He stated that he would have Tom and crew return to complete the task in full...which did NOT happen. The pictures tell the story of how QUICK & EASY/PROBUILD Creations LLC/TRAEMAND respected our project and our time. Doesn't look to functional, does it? read more

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I put a review here about 2 months ago, but it was the wrong company. It was Probuild Enterprises, not Probuild Creations. I apologize if anyone read that review and made a decision against this company because of it. I posted on the wrong company's site. read more

These guys knocked it out of the park! On schedule and on budget, with only a few very minor hiccups along the way (which is to be expected with any real construction project). They built us an excellent kitchen, made us feel comfortable with the whole process, and were extremely professional to work with. If I do another remodel, I'll definitely get in touch with them again! read more

Probuild Creations has restored my faith in renovation. Maybe I've been burnt more than most, but I went with Ikea's recommendation hoping to find a company who knew their cabinet systems inside out, and I'm beyond satisfied on all fronts (pun intended). Was it painful? A little, because you simply cannot plan for every single obstacle, and the time/money it took to completely redo a kitchen built in 1946 was no small thing for our family. Did they guide me through with creativity, compassion and excellent communication? Absolutely. Was I ever misinformed or ignored? Never. Did they give me AWESOME ideas and insight about things that I didn't anticipate, without ever being condescending or evasive? Constantly. They were fair, thorough, meticulous, polite, and every single person who worked at my house was a consummate professional. Giant, elated shout-outs to Yeager, Karah, Daniel, Porter, Thaddeus, James, and Loren. I will, without hesitation, continue to recommend you to all my friends:) read more

I am very impressed with their customer service. Extremely friendly, personable people to work with.

We had Probuild gut and reno a kitchen for us 2 years ago. We had an Ikea kitchen installed. 2 rails and closers failed. After 2 hours on hold with Ikea, I was told by Ikea...no parts, it was all retired.... Ack! after 2 years? We called Daniel of Probuild and he took care of the issue, found parts (yes, retired) and brought them over to us in about a week. We had a very pleasant experience when we let Probuild know what the issue was. We hope that we have no more need of Probuild but if we do, we know that they will be responsive to the agreement that they made with us. read more

I have to commend Porter and Angel for their professionalism. Even though we decided to hold off on our kitchen remodel, they were prompt in responding to my queries, and even provided a design rendering for the proposed remodel based on what we wanted. When I first reached out to a few contractors to ask for a quote about our kitchen remodel and mentioned our budget, they were the only ones who didn't laugh at our budget. Instead they were polite and patient with understanding our request, and advised us on what would or would not be possible given our budget - I appreciate this since we're first home home owners. I also like the fact that they do Ikea cabinets so when the time comes for us to remodel our kitchen, we'll definitely reach out to Porter and team again. read more

I really hate to be writing this, but I finally decided it would be best if I did. Probuild is one of the worst businesses I have EVER come in contact with. We chose them for our kitchen Reno since they were recommended by IKEA and that is where we got our cabinets. Probuild gives the impression of organization and great customer service with all initial conversation but it's just a facade. Aside from the beginning, we never felt comfortable and were never accurately informed on our project. Communication was inconsistent and never as informative as we inquired. It was clear that our project was not a priority nor keeping us content with services. There are MANY issues with our service from Probuild, but the worst was probably the way Probuild failed to address any issues. We hired a contractor so that we could relax more during our Reno. Instead I spent my time checking up on all work and charges. We found that we were being charged for something that didn't exist and after bringing it to Probuilds attention they offered an INSULTING amount which I fought back on to get the correct amount credited back. I could go on and on listing all of the issues we dealt with but I don't want to relive the horror. I absolutely do NOT recommend Probuild with your home. Save yourself the stress and frustration. read more

Daniel, Porter, Ken and their crew are fantastic contractors. They are easy to work with and they have great ideas. Quality of work is great and their prices seem to compare well with others. They did a great job on our kitchen and bath remodel and we look forward to working with them on some other projects. read more

Excellent work! Our kitchen remodel was accomplished professionally and in only 5 weeks! They helped us plan every step in the process, while respecting the limits of our budget. I would not hesitate to use them for any home project! read more