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Prodigy Heating and Air Conditioning

5.0 (12 reviews)
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Updated 3 months ago

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3 years ago

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Alexander C.

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3 years ago

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Alexander C.

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3 years ago

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Alexander C.

Thanks Jesus! I appreciate the positive feedback!

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2 years ago

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3 years ago

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Alexander C.

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3 years ago

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3 years ago

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Alexander C.

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3 years ago

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Alexander C.

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3 years ago

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3 years ago

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2 years ago

Just had service done on two furnaces. First time we've worked with Prodigy and they were fantastic. Alex was awesome!

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3 years ago

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Review Highlights - Prodigy Heating and Air Conditioning

Alex went above and beyond to help me with my HVAC issue and provided several options to remedy it.

Mentioned in 10 reviews

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Goodberlet Home Services - The trench line that's growing rapid weeds because of the rain, family traveling and working it's getting out of hand. It's both sides

Goodberlet Home Services

(38 reviews)

I'm writing this review from a very satisfied customer perspective - who recently spend a few…read morethousand dollars with Goodberlet. I've used them twice. The first time was in 2021 when we got our ducts cleaned. They were very thorough - ensuring all input and output ducts were clean and explaining the process. The second time was just the other day (Nov 2024). I wanted the ducts clean and set an appointment for 2 weeks out - BUT - then the furnace stopped working to I called for advice. They sent a technician out as soon as feasible (the next day) who did a thorough investigation and said that our furnace was 23 years old, and 8 years past it's expected "lifetime". I'd noticed that it wasn't heating our bedroom well anymore. He gave us the option to repair it, yet also said we could get a new furnace for about 3 times to cost it would take to repair and be more energy efficient. We sat down and discussed pros and cons with no pressure. We ended up buying the new furnace - as they installed - they explained how to work it and what the differences would be. While they were coming, we looked into a more energy-efficient air conditioner as well - as ours was 28 years old and figured "while they are here". They took the time to explain the differences between 1996 technology and 2024 technology. By having them install both a new furnace, and new A/C, as well as clean the ducts - they were here for 10 hours - and wouldn't leave until they were sure everything was right - even though it was 7:45 at night when they finished and pitch dark out! Afterwards, I needed a combined receipt, and I talked to Christine and she quickly got me what I needed.

Recently, I had service completed to insulate my HVAC ductwork. While the quality of the…read moreinstallation itself was acceptable, I was very disappointed with the handling of the material costs that I prepaid for. The amount of materials required for the job appears to have been significantly overstated. Unless I had specifically questioned the excess, it seems the unused materials would have been removed and potentially used elsewhere despite being charged to my account. What was even more concerning was the lack of communication afterward. When I attempted to address these concerns, the manager did not make himself available to discuss the matter or answer my questions. This experience left me feeling frustrated and dissatisfied with the company's materials ordering and customer service practices. Customers should be aware.

Prodigy Heating and Air Conditioning - hvac - Updated May 2026

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