Excellent communication, outstanding technician provided thorough maintenance service on my…read morefurnace, highly recommended. I completely trust them for my future needs.

I had a previous furnace inspection/"tune-up" and was basically told I need a new furnace…read more A neighbor suggested I get a second opinion, so I had Kulacz and Sons perform another Tune-up and Austin was EXTREMELY helpful and put my mind at ease. He was honest with me about the "issues" with my furnace, which were NOT at all as bad as the first company stated. Kulacz is now MY heating/cooling company.

Sean was fantastic. He came to the job site right away. Was extremely pleasant to work with and…read moreknowledgeable on the changing of the gas shut off valve. The service was quick and Sean was able to educate along the way. I was not left in the dark on what was happening. The valve of his services was worth the time spent with him. I will recommend his services to anyone looking for reliable service for any services he provides. Thanks again Sean.

Replace kitchen faucet and replace heat tape. Showed up on time and completed the work as promised…read more I highly recommend this company for all your plumbing needs.

Highly recommend. They are very professional. You get a text prior to the tech arriving so you…read moreknow who to expect. They are very efficient and experienced.

Always great service and support. Always prompt and always calls when tech is on their way.read more

This is an amazing business. From your first phone call, they are super personable and friendly…read more When you're stressed by plumbing issues they are very reassuring and accommodating. Shaun and Caitlin (spelling?) came out and quickly fixed the issue! You have no idea how relieved I feel.

Called for service, had water back up in my laundry room. I knew from past experience I needed my…read moremain drain rodded out. Normally we would rent a machine and do it ourselves but my husband has been ill and was not up to the task. I have received fabulous service from Bradbury in the past so I gave them a call, was given a price of $450, considerably higher than expected, but was in a bind. Called on Wednesday they could not get out until Friday. Tech came in, looked at the situation and said I needed my septic pumped, I know this was not the case as I was just pumped on 9/18/24 and it's a two person household so not a lot of waste going out. Charged $221.45 for a service call. Next I called the pumping service and set up a pump for $300. Guy that came out remembered being here to pump and looking at everything said the tank was fine, said the pipe needed to be rodded, he called his company and a rodding tech who was on sight in less than an hour, sent 60' of rodding through the pipe and problem was solved,charged $185 Mind you I have used Bradbury on multiple jobs, most recently in December? Had them out to switch out a water heater, cost $1400. I have never been given a break down I fees from Bradbury ever, turns out a service call even if the don't do anything is $135, credit card processing fees also charged to the customer. Called on Friday to see about getting my service fee back since the tech didn't do anything, gave me false information about pumping the tank and I felt the $221.45 was not justified, called and was told by the CS she would call me back, she needed to speak with the tech, never called back. On Monday called again was asked to send a picture of my receipt from the other company which I promptly did she sent voicemail and email that she would get back to me. Late Tuesday still had not heard anything, Gina who I had talked to on Tuesday and had just gotten in and was busy, so started the whole process over with a new rep, originally said she would drop the charge to$135, this was unacceptable because he didn't due any work, after bickering back and fourth I was told I would he a refund, only got back $215, was told difference in refund was the credit card processing charges they pay, petty on their part but I just let it go, I have bigger problems to deal with. I am sad this happened, I trusted this company because if their stellar service in the past, but because of this incident I am left wondering how much I was overcharged in the past and that for a lousy $6.45 charge they are willing to lose a customer that up until now would recommend them to everyone. Used them for a well pump, furnace and hot water heater and service was always exceptional, this time not so much, confidence lost, very sad

It is Super Bowl Sunday and we woke up with no heat. Actually we were up all night babysitting the…read morethermostat with limited results. My husband found the listing for Kulacz and Sons in the Monee Home Pages. The first HVAC ad was two pages on Kulacz, touting no extra charges for nights and weekends! The owner Jake bounded up the sidewalk despite the temps in the mid-teens and the kickoff a few hours away. I had diagnosed that either the thermostat and/or filter to be the problem, scouted out my choices at big box, and presented them to Jake. He appreciated my research and concurred with my choices. That set the stage for myriad questions from me (less than 400) for the next 1.5 hours. Jake showed me how to complete my DIY project of adding some more wire pairs. Jake is so personable, energetic, informative and he charged us $50 less than we expected. My husband wanted to give him a tip, but he reserves those for his employees. Wow! No reservations whatsoever in having him return if need be.

I needed my water heater replaced under warranty and Kulacz & Son's sent out Jason and Kyle to take…read morecare of it.Once again everything goes like clockwork.These guys are the only HVAC company I have used for 15+ years ! Quality work and good pricing,thanks again.

Kevin has done a lot of work for me in the past and it's always been more than satisfactory.read more

I highly recommend this company. They were a referral from my usual plumber since they were unable…read moreto come out until the following week. KRK returned my call promptly and followed up the next day with a call and service. I had to replace the water heater for our home. They arrived on time and immediately began to take apart my old heater, while their coworker went to get the new one. They did an excellent job installing the new water heater and cleaned up after themselves when they were done. They also took the old water heater with them, so I don't have to bother with finding a way to dispose of it myself. The fee was reasonable, carefully itemized every amount, on my statement. They were very professional and friendly to talk to. I actually felt that they cared enough to do a good job.

Water was seeping from under the toilet and Jason, a very fine and capable young man, came and…read morefixed it at a very reasonable price. I also had him drain my AO Smith water heater for maintenance. Thanks again, Websters and Merry Christmas and Happy New Year!

I live in Arizona but have been flying home to the Kankakee area often as of recently. So yesterday…read moreI was remodeling my mothers home tearing up the kitchen tile when I realized there was a huge leak coming from the refrigerator supply line. I called Webster's Plumbing and we discussed specific solutions. I was impressed with their honesty and genuine style of doing business. I highly recommend Webster's Plumbing to anyone looking for a plumbing company in the Kankakee area!

Don't even let them come to your house. They are money hungry and don't do their job properly. I…read morehave experienced the same issues with them as the review prior states. They were sent by ASH told me within 5 minutes both of my AC are not working without prior assessing them. As it turns out one is not working the other is and their quote for change was beyond outrages.

Terrible. American Home Shield (AHS) sent Crown Temperature Heating to my home to for a noise on…read moremy furnace. They told AHS that I had to replace the heater. Which meant that I was being charged over $3,300 out of pocket. I was caught between the 2 companies. AHS said they were charging for structural changes and ductwork and that is not included in their warranty. Crown Temperature and Heating says that AHS was confused and unable to understand English since they outsource the frontline to other countries. When AHS called to confirm with Crown Temperature, I was told by AHS that Crown Temperature said that I was confused and did not understand them. I had 2 estimates done outside of AHS and both said the furnace can be fixed. The company I went with to do the work made one quick phone call to get the damaged part that Crown Temperature told me could not be found. I do not feel like I can trust anything that they said. Their option was going to cost me thousands of dollars when they could have just repaired the furnace. They were also condescending and smug when I had to engage them.

Recently, I had service completed to insulate my HVAC ductwork. While the quality of the…read moreinstallation itself was acceptable, I was very disappointed with the handling of the material costs that I prepaid for. The amount of materials required for the job appears to have been significantly overstated. Unless I had specifically questioned the excess, it seems the unused materials would have been removed and potentially used elsewhere despite being charged to my account. What was even more concerning was the lack of communication afterward. When I attempted to address these concerns, the manager did not make himself available to discuss the matter or answer my questions. This experience left me feeling frustrated and dissatisfied with the company's materials ordering and customer service practices. Customers should be aware.

I'm writing this review from a very satisfied customer perspective - who recently spend a few…read morethousand dollars with Goodberlet. I've used them twice. The first time was in 2021 when we got our ducts cleaned. They were very thorough - ensuring all input and output ducts were clean and explaining the process. The second time was just the other day (Nov 2024). I wanted the ducts clean and set an appointment for 2 weeks out - BUT - then the furnace stopped working to I called for advice. They sent a technician out as soon as feasible (the next day) who did a thorough investigation and said that our furnace was 23 years old, and 8 years past it's expected "lifetime". I'd noticed that it wasn't heating our bedroom well anymore. He gave us the option to repair it, yet also said we could get a new furnace for about 3 times to cost it would take to repair and be more energy efficient. We sat down and discussed pros and cons with no pressure. We ended up buying the new furnace - as they installed - they explained how to work it and what the differences would be. While they were coming, we looked into a more energy-efficient air conditioner as well - as ours was 28 years old and figured "while they are here". They took the time to explain the differences between 1996 technology and 2024 technology. By having them install both a new furnace, and new A/C, as well as clean the ducts - they were here for 10 hours - and wouldn't leave until they were sure everything was right - even though it was 7:45 at night when they finished and pitch dark out! Afterwards, I needed a combined receipt, and I talked to Christine and she quickly got me what I needed.