A work in progress sure but the staff for the most part is wonderful, you can't expect everything…read moreto be perfect in a 200 bed long term and short term care. I think yelp isn't the best place to "rate" care. This place welcomed me and has let me had a wonderful experience with my first job. I don't believe anywhere deserves 5 stars, definitely not this place, but I think the only ratings being bad one stars is unfair.

When I went there in January 2026, I had had surgery for hip replacement followed by surgery a week…read morelater for broken femur. I was kept in diapers all the time bc I could not use a bed pan. When PT and OT came in and tried to get me up I would either faint immediately or lie down quickly. Nobody tried to determine why this was happening until after a few days of this happening my PT person started taking my BP and saw that it was dropping extremely low as soon as my head was raised. Nobody did anything about it until I decided I was not taking any more of my BP meds. Nurses kept bringing it in and I refused to take it and after 3-4 days I began to be able to sit on side of bed and eventually get up but would still have dizzy spells. Nurse practitioner came in one day when some of my family was there and told them that I needed to take some BP meds and she cut out one that I was taking and cut the other two in half. I then began to improve so that I could do both PT and OT. NP in her report said that I was incontinent! What was I supposed to do? I had no choice but to use the diapers. When I could get out of bed FINALLY, I could use the toilet but she never changed the report whole time I was there. My son explained to her why I could not go to the toilet but it didn't matter. Nurses did absolutely nothing besides give medicine and take blood pressures. There was only one CNA for a huge area and they were overworked but nurses would not lift a finger to help. My PT and OT would clean me up, but nurses? No way! Food, meals were terrible. Coffee was not available and breakfast seemed to be right out of the frig. Cold! My son started bringing me coffee in the morning and one of my daughters began bringing my suppers/dinners so I could have decent food. There were about 6 meals, lunches and dinners, that were fairly good but the rest.......? I kept items in my room that I could use for breakfast and lunch. My room was freezing but was told that maintenance couldn't do anything about that. I had as many as 5 blankets to keep me warm. It felt like a draft was blowing over my face. When I got to the place that I could sit up I could see trash in my windowsill right beside my bed. After weeks of being there through extremely cold weather, including the big snow that came on January 31/February 1, I told my PT person to look at the trash inside my window. We both saw that the top window had been pulled down about an inch and wind was coming in through that window right across my bed and face. He closed the window and shut off the cold draft blowing over my face and bed. People were using blowers outside my window and some of that trash was blowing through the top and middle part of the window. The window was not cleaned the entire time I was there from late January until end of February. Even though cleaning people came in couple of times a week my room was never adequately cleaned - neither bedroom nor bathroom. My primary PT (a very nice, caring, young man) and OT (a lovely, sweet lady) were wonderful and a couple of CNA's were really nice but as I said previously, they were extremely overworked with only one on duty per shift. The night before I left my favorite CNA was working and I called for her to come into my room. I told her I was leaving the next day and wouldn't see her again. She hugged me twice and seemed really upset. It is a shame that more CNA's are not hired to help take some of the burden off these workers.