I was diagnosed with cataracts in October and my regular doctor referred me to Vance Thompson…read moreVision for a surgical consult. The office is very professionally run and my initial consultation was extremely thorough using state of the art equipment. After reviewing the test results, the surgeon came in and gave me detailed information on my surgical options. Once I made my decision, I was given cost estimates, broken down by what insurance would pay and what I would have to pay. I was then scheduled for surgery. I've never used contacts since I couldn't stand the thought of putting things on my eyes, so obviously I was nervous about getting surgery on my eyes. But the initial surgery on my left eye went extremely well and the surgical experience was actually interesting. I went back the next day for my right eye and that went well too. The entire staff was very professional and caring, and I got hot cookies both days after surgery to make sure I tolerated the anesthetic. I selected lens that would correct my astigmatism and am so glad I did. Today I went to my regular doctor for follow up, and I now have 20/20 distance vision without glasses. I've worn glasses to correct my astigmatism since 1977 so having my distance vision back is fantastic. The overall experience at Vance Thompson Vision was first class. Besides the important medical aspects, they had a great waiting area for my wife with free cookies and a coffee machine that makes a tasty cappuccino.

The surgeon, nurses and staff were amazing with my mom's cataract surgery. Highly recommend!!!read more

Appointment was for a Tuesday. They had it down for Thursday. Can't make a Thursday so why would I…read moremake it for then ? What's really funny is I get a robocall Monday night confirming my Tuesday appointment. The receptionist is rude as hell and condescending

On Wednesday night, my baby scratched my eye. Talk about pain. My husband called Brumm for me in…read morethe morning and they got me right in.. I saw Dr Cleaver, who was kind, gentle, and used a program to show me exactly the size and location of the scratches on my eye (there were 2), after he measured them. He then put a contact on my eye to protect it as it healed. Oh, I should mention here the lovely numbing drops they used. Those were fantastic! I ended up calling the office before close because my eye hurt much worse than before I had the contact placed. The tech I talked with asked me if I was using the drops Dr Cleaver gave me - she mentioned 2 drops, but I'd only been given one. She said "the gel drops?" And I said, no. Should I have some? She said no. Turns out, yes, that would have made my experience significantly less painful. I don't wear glasses and therefore have never worn contacts. The next morning I called to be seen early because I was in excruciating pain throughout the night and still that morning. (My appt was at 4) and they got me right in, which I was thankful for yet again! I went to the other location to see Dr Cleaver who was again great, and the tech I saw made the whole experience way more pleasant. Dr. Cleaver said my eye was very dry which was contributing a lot to the pain. He removed the contact, his bedside manner was great especially when I couldn't stop twitching haha. He used a more dull instrument on my eye so he wouldn't poke my eye (big YAY for that) and set up a follow up so I'd be able to see a dr if for any reason my eye wasn't okay. But I canceled because it was. His instructions were great, other than the lack of instruction for the eyeball that had never used a contact before. Oh, and the wait was very long the first time and pretty long the 2nd, which contributes to the star off. But I recommend and would go again without question if needed.

Wait times are terrible. They either don't know how to schedule appointments, simply don't care, or…read morejust put profits above the customer experience. Four appointments later and I have waited over an hour every single time.

Do not go to any of the doctors or have procedures done. This place gives you terrible service,…read morecharges for things you specifically don't want and tell them that at the time of appointment. Dr. Bruck did a cataract surgery on my husband and he has more problems seeing then before the surgery. When he told the doctor about it the doctor just said he needed another surgery for that problem. Appointments are approximately 5 minutes long and no one answers your questions. Billing is horrible and the staff is rude. This place does not deserve a one star rating.

My family has been going to First Eye Associates for a long, long time. I'd recommend them to…read moreeveryone. I've never had a poor experience, but if I did and it wasn't related to my eye care, such as a poor billing experience or them spelling my name wrong or a longer wait than I'd care for, I might chalk that up to a bad day for someone. We all have them. I've never had an experience there that would cause me to leave anything less than 5 starts. They are just the best in Omaha and have about 150 years of experience to back this claim.

I have seen Dr Drake for years. She is always very professional,thorough, and so is her staff. I…read morehighly recommend her.

Very nice people, and did a great job on doing tests and exams. .had an eye infection and I got…read moremedication for that

I got Lasik over a year now and I am just in love with the results…read more Omaha Eye & Laser Institute was recommended to me by my optometrist. They were able to get me in for a consultation pretty quickly, and I felt comfortable that they were gonna tell me exactly what to expect and if I was truly a good candidate for the procedure. I had a ton of questions after I left my consultation, and the person helping me, Mandy, was SO communicative and helpful. She helped ease my concerns. Once I decided to book, the my we're flexible with my availability. I also wanted to wait until the following year so I could save up my HSA, and they were flexible with that pricing. The day of, I was super nervous. The nurse who prepped me was comforting and helped ensure I was at ease ahead of going back to the operating room. Once I got in the operating room, it went so much more smoothly than expected. I think there was a nurse there just to hold my hand the whole time. The doctor had a calming presence and he explained exactly what was happening at each step, down to the seconds each step would take. I was done quickly and could see! I saw them the next day for my 24 hour checkup and when everything looked great, I was good to go. All my follow ups have been with my regular optometrist. I currently still have 20/10 vision, which I never even had with glasses or contacts!

Poor understanding of patient care. Once a good place, now robotic. Questions are seen as…read morethreatening, the staff is forever revolving and the doctor is not caring about the patient.

I had a horrible experience. The gal that took me back to do the first test was rude and did not…read moreengage at all, the 2nd gal was no better. The dr was ok. They dilated my eyes handed me a prescription and told me to have a nice day. Did not offer glasses or contacts, which my eyesight is bad, the ladies that should be helping you to look at glasses were horrible. I asked "can I look at glasses" and she said I suppose, so needless to say I would NEVER go back.....

I chose Kugler Vision after several recommendations. I had wanted vision corrective surgery for…read moreyears but was waiting for my prescription to stabilize. I decided to go with them because of their quality care and professionalism. Every step of the process went smoothly. The process started with a consultation, during which several tests and examinations were completed. Following this, the team discussed the diagnosis and treatment options. I found out that I was a better candidate for ICL surgery then for lasik, and Kugler is one of the top ICL centers in the nation. They do have payment plans available. The day of the procedure went well. Staff makes sure to keep you as comfortable as possible. I'm so thankful for my vision, and it has been such a gift to be able to wake up with good sight. Highly recommend!

I went to Kugler in March of 2019 after going to a few other Lasik shops hoping to get Lasik…read more After being turned down by multiple other places, Kugler said they could fix my eyes. Kugler got me from 20:400 to 20:25 without glasses, and I couldn't be happier. From the moment you walk through the door, they genuinely care about you as a customer/patient. I was a bit uneasy going in for the procedure, and they calmed my nerves and gave me a valium to help me calm down before the procedure. Procedure then went off without a hitch and I was reading road signs without glasses on the ride home. Free fresh cookies and beverages in the waiting room is a nice touch too.

I was referred here after cataract surgery for examination. They did a lot of tests, some of them…read moreinvolving procedures I am usually very uncomfortable with. But the staff all exhibited outstanding patient care skills that helped me get through them. After reviewing the test results, the doctor was very thorough explaining the results and next steps. Since my primary care physician is also with UNMC, I could see all my test results in my MyChart account, and follow on appointments as well. Overall, I'm very happy that I went to the Truhlsen Eye Institute,

I was seen by Bailey Y. Shen, M.D. for a Retinal Detachment as well as two tears in the right eye…read moreas well as a small tear in the left eye! It was a Friday by the time I found someone to see me! Got an appt in the afternoon! Dr. Shen and his staff were so kind and accommodating !!! Dr Shen fit me in and we successfully had the left eye lazored and a balloon put in the right eye and worked on me until 8:30 on a Friday night!!!! Then he came in on a Sunday morning and continued lazoring the right eye !!! His nurses also worked late hours and had the best attitudes and kindness towards me over a weekend!!! My husband and myself were so impressed by each and everyone of them !!! We definitely recommend them to everyone!!! They get a 5 Star Rating !!! We were so thankful !!!

Dr. Gregory Sutton is very nice and friendly. He checks my eyes and gives good care. Office is…read moreclean and staff are all nice.

The best. The most experience. Best technology. Best pricing. Everything is explained thoroughly…read more Professional staff and friendly too. See the best!

*THIS IS A REVIEW BASED ON AN EXPERIENCE I HAS WITH THIS DOCTOR 3 YEARS AGO.* I saw his name came…read moreup and had to talk about my experience. This is someone who came highly recommended by multiple people...friends and medical professionals alike. I hadn't taken more than two steps into his office when he started asking me if I was taking vitamin D. I told him no, so he proceeded to tell me that people with more pigmentation need to supplement. "That's why there are so many Blacks dying of Covid!" I think my blank stare and lack of responsiveness indicated that I was not appreciating this conversation. He responded to my silence by urging me to "look it up on the internet!" Maybe assuming that I wouldn't do that, he printed off a ten page article by the neurosurgeon, Dr. Blaylock. If you google Dr. Blaylock, you'll see that he is described as a neurosurgeon turned conspiracy theorist. He has an anti-mask stance and says that masks actually hurt the healthy. I simply wanted to get my kids' eyes checked. I didn't ask for his assessment on my chances of getting Covid based off of my pigmentation. I definitely didn't ask for his conspiracy theorist papers...and all of this in front of my kids. My husband called to complain. The person he spoke to wasn't surprised by his behavior and suggested we try someone else in the office. We never went back.

This is based off of ongoing experience even a decade after no longer seeing this physician. As a…read morechild, I had cataract surgery. It was always a fine experience, until I went to another opthalmologist for a second opinion 20 years later about getting a lens implant after he told me he wouldn't do it. The main issue I left was due to being an adult sitting alone in a small waiting room full of kids while waiting for my appointment was not ideal. So even after asking the second dr. twice whether he was absolutely sure it was feasible to do the implant, he said it absolutely was and proceeded with the operation. A year later on my annual visit, he tells me that I need to return to Dr. Troia, apologize, offer up my right eye, and that he can't see me anymore. Also stated that Dr. Troia knows a lot of people. Well that's all great and dandy, but when you consider the 4 pillars of ethics, each and every one of those pillars might as well be nonexistent in the eyes of this group of "Doctors". Since then I went to a different opthalmologist and was given the worst care possible while they trumped up the godhood of Dr. Troia and the other Dr. I had the lens replacement surgery with. Coincidentally these last 2 Drs. gave a completely bogus prescription that was completely off by more than 2.00 in power. I'm at a loss for words. Next option is lawsuit for all 3 for malpractice.