Dr. Michelle is so professional, caring, and smart. She has an excellent bedside manner. The staff…read morein this office is friendly, knowledgeable, and fast. I love how bright and clean this office is and I love the eyeglass frame choices. I bring my kids here too. Thank you Family Eyecare!

Extremely knowledgeable, professional, and friendly staff/doctors. I felt very well taken care of…read moreduring my exam and received expert advice on how to proceed with my vision care. I'd strongly recommend this business to any seeking the best eye care in Omaha and its surrounding areas.

I recently moved optometry offices due to administrative frustrations with my prior doc and LOVED…read moremy experience at EyeCare West! I love that they turned the old Village Inn next to Oakview into their office and they utilized the space well! Huge selection of frames, including Maui Jim sunglasses, friendly and competent staff and I found the exam to be very thorough. I definitely recommend!

EYECARE LESS! This place is a hotbed of immature staff who like to bully their patients. From the…read morejump, this place has treated me horribly. When I reacted to their bullying antics, that is when the gaslighting began. Dr. Lichtenburg is the owner and she is the leader to her minion staff. She allows her "top notch" front office girl, Candy, to get in patients faces with pre-mediated designs on possibly physically harming the patients, she instigates and promotes bullying and Dr Lichtenburg allows grossly over exaggerated situations to occur. I felt threatened in this office. I felt disregarded and there was ZERO accountability from this office or office manager for how their staff mistreats patients. Right, wrong, or indifferent, there has been reasons as to why I've had difficulties with this horrible practice and it all boils down to how staff are lead and their is ZERO positive moral and very poor leadership. The owner should feel ashamed for her behavior. The last time I spoke with the doctor, she called me acting concerned about what had happened the previous day, and then cut me off mid sentence and began bullying me herself. When I hung up on her, she kept calling me back. I finally had to tell her to stop calling because it was beginning to be harassment. I hate to say it but I think my unfair treatment was due to me being Hispanic. Sad but true.

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

I was at Eye Specialist to get new glasses and after I picked them out and selected all of the…read morelenses options I wanted and the total out of pocket was over $800. Sylvia suggested that I go to VSP and enroll for a better plan. I did and the plan for me was under $20 monthly. Went there and got the same glasses and options for $300. Thank you Sylvia for saving me $500!

On May 6th I walked into the Papillion office to schedule a cataract evaluation with Dr. Thomas…read moreGrange. The person I spoke with was extremely rude and condescending. She questioned why I thought I needed the evaluation. I told her at my last visit Dr Grange told me to come back and to say it was a medical appt. He said not to use my vision insurance. I am not sure what this woman's deal was, but she was not helpful, and just plain rude. It was very upsetting that she treats patients this way. Today I called to cancel the appointment as I felt very uneasy about that office. Dr Grange is a great doctor! But the staff need training on how to work with the public. I have purchased many pairs of glasses and have referred many to use your location. I will not be returning, as I know many I have sent have not been happy there as well, and expressed their dissatisfaction. There are many eye doctors all over the metro. Sometimes places need to be reminded the completion is great!

If you need to see an Optometrist, I urge you to give Dr. Robertson (Dr. Kelly) a visit. I have…read morebeen a patient of hers since 2007 (when I was in middle school) and wouldn't want to go to anyone else. She is such a friendly and kind individual who makes visiting the eye doctor such a fun and carefree experience. She does a great job of explaining things without using too much terminology/jargon that is challenging for the average person to understand. She will also take a great deal of time to make sure you are comfortable in your contacts if you choose to do a fitting. I still remember her helping a pre-teen me put in my contacts for the first time and her patience and advice she gave me. My husband, cousin, and a couple of friends are patients here as well and I always hear great things!

My new first choice!!! Excellent service!!! Dr.Roberson is…read morethe nicest most thorough Optometrist I've had the pleasure to visit for a Rx in 28 years. Parker, Kelli and John put the customer patient first. John is amazing optician. John is an master at edging lenses , his skill is second to none. I whole heartedly recommend this business and the team at Pro Eye Vision Center LaVista, NE.

I now see why Wahl Optical consistently wins the 'Best of Council Bluffs" award…read more Excellent customer service. Friendly staff. Great selection of frames. Willing to work with you if you have issues to solve problems, whether or not it's another optical business that was at fault. Satisfaction guaranteed for me. Bob does the right thing.

I will remain a return customer. Great, friendly and knowledgeable staff with a wide variety of…read moreframes to choose from.

They are closed. Storefront is empty. Phone just rings busy . I have used them in the past. Sad to…read moresee them gone

Has a much more variety of glasses. Been going to them since high school. ( I'm 76 now). I love old…read moretime optometrist. He always gets my subscription correct better than Nebraska medical center

Exclusively Eyecare just moved out to a brand new building in the 162&Dodge Methodist West business…read morearea. The benefits of this move is easier access roads to the building, easy free and plentiful parking, and a very sunny delightful space. . I got my new glasses here, and the opticians took all the time in the world for me to be fitted well for my glasses. I am happy with this excellent service.

I have been seeing Dr. Chris Wolfe for the past three years. Not only is he the ultimate…read moreprofessional and a lovely office, they have GREAT eyeglass frames! I have the coolest prescription sunglasses anywhere, thanks to Exclusively Eyecare. Dr. Wolfe takes care of my eyes and his eyewear staff takes care of the eyewear wardrobe, in "SPEC" tacular fashion!