I had to hire a bus for a work event. Great company. The best cancel policy after shopping around and good service. Reliable, easy to arrange, and I asked a lot of questions. Good pricing/industry standard. Would def hire them again. read more

Company was very professional, responsive whenever we had a question, and easy to work with. The driver was also very professional read more

I was booking a mini bus for an event, so I checked a few different charter services in the area. To start, they gave me the best rate by far compared to other equivalent services. I worked with Victor who was very responsive and helpful to all of the questions I had through the process. Unfortunately, the event was cancelled a day before it was supposed to happen and I needed to cancel the charter. I spoke with the team and they were extremely understanding and I was able to get refunded for the booking. When the event is rescheduled I will certainly be coming back to this company! read more

Worse ever. Drivers not qualified and home office very unprofessional and surly. One of their drivers backed into a parked car. Another got lost twice during service. Find an alternative. read more

What an amazing privilege it was for me to be able to work alongside Omar and his wonderful team of drivers. I have worked in this industry for more than 20 years and I had all but lost hope that this level of professionalism still existed. Every passenger was treated with the highest level of respect. We transported hundreds of passengers over several days. Every passenger complimenting daily on the teams professionalism, on how clean, new and comfortable, plenty of leg room, wifi, electrical ports at every seat. Professional Charter Services has raised the standards for transportation in the PNW! I could go on and on. However, I will leave you with this. PCS is my FIRST CHOICE not my rescue team. Their desire to provide a seamless service is demonstrated from the first call to the curb.Your first choice should be PCS! read more

Outstanding service from this bus charter company! Above and beyond the call of need--- at 10 pm reassured a group of high school parents that their kids would be safely and professionally picked up and carried home at 4 AM ( 6 hours from emergency call) and they were! Kind, caring people are still running businesses! This is a company to support knowing you will be well taken care of ---even in a late night / early morning emergency!! Omar was hero of the night! read more

Left 5 voicemails to call me so I could book their charter bus. Not one call returned. Very UNprofessional!

Our student NASA field trip was fantastic! Fadi Stephan gave us Excellent Customer Service! Omar our driver was extremely professional, polite, friendly, timely, and great with kids! The bus was gorgeous and clean. This was a last minute booking, but it didn't feel like, I was treated like a VIP client. Booking was simple and seamless. THANK YOU!!! I highly recommend Professional Charter Services :) read more

Professional Charter Services - STEM STARS @ NASA Field Trip on Professional Charter Services Bus. Awesome! - Buses Near Me - San Francisco, California

Just visit Professional Charter Yard in the Dogpatch area. They have amazing buses, all the buses seemed to be brand new. Leather seats Wifi Outlets Restroom Storage room DVD players. We are booking 4 buses for a corporate even and everything is going great and FADI is just amazing to work with. Has good insights about the city and parking locations. Would recommend Professional Charter to all Yelpers read more

Professional Charter Services - Amazing black coach bus - Buses Near Me - San Francisco, California

Had a very good experience working with Fadi on planning a 50+ Person team offsite in Napa. We actually had to cut the trip short due to a power outage and Fadi was quick to help us push up our original return date and arrange transport back in SF with just 3 hours notice (and no extra cost!). Would recommend! read more

Great service and great experience with the company. Everything from answering all my questions over the phone to the easy booking and emailing back and forth. Even made themselves available to respond to my text messages when away from office email, because I wanted to confirm before. I noticed driver arrived early which was very comforting to see since we traveled our kids dance team to a Warriors game. Driver Kevin was great and very respectful smooth driver and did as I asked and texted me when he was placed back in front for pickup They have another employee Patricia which is what gave me the insight and information to book with them. I did request for her as our driver but wasn't able to which is ok. She still wasnt my driver but also answered any of my questions and she helped make my decision to book with them and it was the best. We will for sure be using this company wherever our dancers need to go!!! Great work Patricia and Kevin read more

This is my first review I've done and typically don't take the time to voice my opinion, this time however i am compelled to take the time. Our group all pitched in and rented a bus to go to Incline Village. The bus was suppose to pick up in San Francisco than an additional pickup in Oakland, at the Bart station, from there we would proceed to the village. Our group leader phoned me that morning as said the bus was running late. The driver apparently said he had issues with traffic, this was at 5am? Ok, things happen and people aren't honest, whatever I get it. When the bus driver finally arrived (48 mins late) he appeared to be apologetic, I say appeared to be as nobody was able to understand him, myself included. About 30 mins on the bus (entire group) one of our friends made mention that the driver was on his phone trying to "retrieve direction". This is so unsafe its not even funny, after telling the driver to pull over if he needed too and find the way he gets aggressive and says "call his boss". I call the office number provided and spoke to Omar, who apparently is the owner. We explained our situation and that we felt unsafe to continue, we were all aiming at getting another driver to get us to our destination SAFELY. Time was not so much of an issue, we all have families. Without even speaking to the driver he begins to assure me that the ride will be safe and that we were "given a discount" and should not complain about the driver. SERIOUSLY?! As expected, I get infuriated and demand that another driver be sent to take us back. Instead of understanding the issue his paying customer had, Omar (the owner!) says to me basically "tough luck you'll be fine" Never have I been so disrespected and felt so trapped, unsafe and used. Sure we made it back in one piece but wow, absolutely no regard for his passengers safety. How can the OWNER run a business like that and still be able to take peoples money??? I will NEVER use or advise ANYONE to ever use their service. Do so at your own risk. read more

Fadi exceeded my expectations! I needed a charter vehicle to shuttle people from Mission Bay (San Francisco) to/from Pacifica for our annual fraternity banquet, and he made it happen! He was very professional and prompt on communication (driver's contact, pick-up times/locations, road conditions, etc.) read more

Professional Charters was amazing. I work for a non-profit for kids with cancer and they took such great care of us. Their vehicles are clean and the drivers were so courteous and easy to work with. For booking if you get to work with Fadi you are lucky. He was so wonderful to work with and always answered my questions so quickly and took my call for anything I needed no matter how busy he might be. Would recommend Professional Charter Services to everyone! Thank you, Fadi and Professional Charter Services. read more

Wow what can I say?! Professional Price was great Communication with me they definitely deserve 5 Stars! Don't let the old reviews haunt you because Fadi is the man that saved my a** when my original transportation I hired the bus broke down and my guests was stranded. When PCS came to the rescue the bus was so nice it made my first choice look like old yellow school bus! Lol anyways PCS and Fadi saved my event going down the drain! I'm glad I took the risk overlooking the bad reviews and gave them a call. read more

I highly recommend the professional and kind staff of Professional Charter Services. When my girlfriend lost her phone behind on a bus, the staff went out of their way to assist us and make sure we were able reunite with the phone. Their entire team was kind, professional, and diligent, and I recommend them whole-heartedly. Also their buses are super comfortable and their drivers are safe and efficient as well! read more

These guys were great, the driver showed up 45 minutes early and was super nice and professional as well as a good safe driver! They took us to multiple locations without any issues and we had a great time in SF. I will be using these guys again! read more

If I could give no stars I would. My daughter and 120 of her classmates (6th thru 8th grade) had a two day retreat today and as I drive into school, I see this bright red luxury bus with an extremely large naked lady on the side advertising water. The school staff was embarrassed and as applaud as I was. I called the bus company and asked to speak with a supervisor. I talked to the owner and asked him who's decision it was to send a bus with a naked lady on the side to a middle school for a bus trip. He proceeded to tell me that he didn't see anything wrong with it and if I didn't like it that I could cancel the trip. If this is their idea of Professionalism and customer service, STAY AWAY FROM THIS COMPANY!!! As another reviewer put it, it should be named UNProfessional Charter Services!! read more

Exceeding expectations! We had a team building event for 50! Fade and his team are top notch. Truly a Professional Charter Service. Worked with him to get a quote. It was timely and slightly below my budget. Driver showed up early, was extremely professional and courteous. She drove very safe and kept to our schedule. The bus was OUTSTANDING! It looked brand new....like we were the first to ride in this bus. This company really takes pride in their coaches and it shows. Keep up the good work! read more

Outstanding, Professional, and Excellent Customer Service. We used Professional Charter for our wedding day and we couldn't have been Happier!! The communication was easy through email and phone calls and I always received prompt replies. The bus showed up on time, it was clean, and the driver quickly became part of our family! I highly recommend using Professional Charter Service for a wedding as it kept the group together and (most importantly) no one could leave the dance floor. I can't wait for another excuse to use their service. Thank you again to the Regina, Valerie, Manuel and the entire team! read more

This bus service was great! When I lost my phone, they went out of their way to get it back to me. The bus ride was smooth and comfortable as well. read more

The mini-bus was always on time, clean, comfortable and luxurious. Lamont was an excellent driver and when our group left some important items inside the bus, he and Fadi at the office went above and beyond to make sure they got back to me in a timely fashion. Highly recommend. read more

Vidal did a FABULOUS job escorting our team from Campbell to San Francisco. He was promp, friendly and very professional. He did a great job driving in a storm as well! We felt very safe and were grateful for his service. Thank you again Vidal for a wonderful experience. --Platinum The Salon read more

We used Professional Charter Services for an international conference in San Francisco (where parking is a challenge) that featured multiple field trips (13 that departed on a single day). They helped us rent out the street in front of the hotel to load / unload. They had plenty of buses and friendly drivers to help us. Reasonably priced, flexible with our route changes and schedule, and the event went smoothly. Definitely would use them again! read more

Exceeding expectations .. We scheduled day trip to Lake Tahoe , group size 56 .. Fadi Stephan and Driver Mr. Phil provided excellent service.. Grate quote , PCS ... as the name says, they are Professional.. Honestly,, want to give 10 STARS .. All the best read more

We used this service for a company event. The driver went to San Francisco instead of mountain view and caused a long delay in our pick up time and only 5 people used the bus because it was so delayed. To make it up to us, they offered a free ride for our group. The free ride was also severely delayed. Promptness and timeliness is not their forte. We had to book Uber's for all the participants because of the tardiness of the bus. Will not be using this service again and wouldn't recommend if you're looking to be on time. read more

I reached out to multiple charter bus booking services for a company outing. I decided to go with Professional Charter Services and was not disappointed! They offered the best price, provided an amazing, super comfy bus, AND they worked with us to have our logo added to the side of the bus for the trip. Every step was a breeze thanks to Fadi. The bus trip was exceeded all expectations. Thanks Fadi! read more

I was organizing a corporate program for a group of 11 people. We hired a sprinter van from PCS for the whole week. Fadi took care of us, and although he had a lot of work to do, I felt like if I was his only client. He always took time for me and my group. The sprinter was in really good condition, I could also see the rest of the fleet and the buses are brand new. The drivers were really nice and helpful. It's so good to have a supplier that you can rely on so you can focus on all the rest. I highly recommend this company and Fadi made this experience even better! read more

Yesterday our Garden Club used Professional Charter Services for a multi-stop field trip from the East Bay to San Francisco. Fadi's professionalism, the time accommodations for multi drop offs and pickups, and their excellent bus driver, Eugina, were first class. The bus looked brand new and was very comfortable. Definitely the way to travel to and around San Francisco. I would highly recommend their services! read more

I co-run a summer camp that shuttled 36 kids around the Bay Area to numerous sites and we had the best experience. The drivers were all professional, always on time and the kids enjoyed them. Big shout out to Vidal who we had for two weeks and Bismark for one. Thanks guys for making the summer experience well worth it! read more

I rented two buses to move a group of 50 business travelers up and down the Peninsula, and Fadi made everything so easy. The coaches are clean, comfortable and modern. The drivers were right on time, courteous, and kept me informed. Fadi was easy to reach by phone or email and organized everything perfectly. I also feel the price was a good value. I will certainly use them again, next time I need to transport a crowd. read more

Oscar is a real one, you guys should pick professional charter services for any big trips or events that you need to travel too.

Professional Charters has been an amazing asset for our corporate bussing needs! They recently bussed 1,200 of our employees to a retreat and back flawlessly. Our point of contact, Fadi, went above and beyond to make sure that all details were accounted for, and even drove additional hours to help get a phone back to one of our employees who left it on the bus. Can not recommend them for your bussing needs enough!! read more

Professional Charter Services thank you for accommodating our last minute booking and being there when we needed help after an airline error. Your bus was fantastic and Omar our driver was prompt, kind and courteous. Will use again in the future!! read more

PCS could have handled our party a little smoother but overall I enjoyed the lady that chartered our bus from Monterey to the wedding celebration in Carmel Valley. She was a go-getter, not shy and very welcoming. I would have called her a smooth operator except for the fact that our stop in Carmel could have been more time efficient if we had parked by the bus parking lot at the Carmel Plaza where the "Carmel" group was waiting instead of in front of the fire station. It sure wasn't her fault that the all the festivities were planned on the same time as the annual Concours d'Elegance. Bummer it took us over 2 hours to get to the wedding celebration where as normally it would take me 20 minutes the same route. read more

Very unprofessional business!! DONT USE THIS COMPANY! This company is completely unreliable. They double booked a 20 passenger bus we coordinated for wedding transportation and provided rediculously oversized bus with broken AC and lighting - making for a completely uncomfortable and miserable hour drive. Then they failed to fulfill their contract and refused to send another bus to bring us back from Half Moon Bay to the city - leaving 20 people stranded. Those people either had to book expensive hotel rooms at 1 in the morning or split a $120 cab ride back to the city! Never trust this company with your transportation needs. Its obvious this company is a joke. read more

I dealt with Manuel and I was very pleased with this bus service. I used the charter service to transport 50 people in my group from the Stanford Court Hotel to Pier 40 for a yacht dinner cruise in the Bay. They picked us up on time, both at the hotel and at the pier when it was completed. Bus was clean and comfortable. And they charged less than every other charter service I contacted. read more

My work used this service recently to charter buses for all day tours. I unfortunately left my laptop on one of the buses. Fadi and his team went above and beyond and checked their buses for the lost item, asked their drivers if they had seen it, contacted the next group who had chartered that same bus, worked with the person who had picked it up, and got it back in my hands in a timely manner. I appreciate their level of professionalism and how much effort they put into tracking down a lost item. Thank you, thank you, thank you! read more

We celebrated the birthday party for a friend and chartered a "party bus" to drive us all to San Francisco. The driver on time, courteous and knowledgable about the city. The van was spacious, clean and comfortable. I would use "Professional Charter Services" again. I highly recommend their services! read more

Professional Charter has been my classroom's primary source for transportation for the last two years. Want to know why? It is because of their comfy seats, outstanding customer service, and affordable services. The drivers, every last four of them, have been VERY accommodating and friendly. My students requested one of the drivers to play a kid-friendly CD on our last 2 hour trip, and she happily played it on repeat AND was singing along by the end of our ride! I highly recommend Professional Charter!!!!! read more