All Aboard provided exceptional customer service during my business trip to San Francisco!…read more Aaliyah and everyone I spoke to -- from the customer service team to the driver, went over and beyond to accommodate my pickup despite several changes in my travel schedule. We plan on using them over and over again. It was outstanding customer service from the beginning. Thank you.

Ten of us needed transport out to Bodega Bay for a fabulous party. We had the best experience-the…read moreSprinter was immaculate, our driver, Mike, is a wonderful guy and communication with both Mike and the Mother Ship was great! Highly recommend! Will use again.

Excellent wine tour with our tour guide Joe. He gave us a…read morevery informative history of the area, and we stopped at interesting places along the way to Wine country. Great strawberries on way. We will be back!

I had the pleasure of utilizing the services of this company last August (2021) during my…read morebachelorette trip from Texas to Napa Valley. It was the first time for the majority of those in my party and we enjoyed every part of it. The owner, Elie was awesome!! He was engaging and passionate about what he does, plus he did most of the planning (in conjunction)with my MOH so everything ran smoothly. I unfortunately had a horrible injury during the bike tour and broke my ankle in 3 places, so didn't fully take in every aspect of the tour, but I experienced enough to give it 5 stars. Especially considering the fact that I was transported 30 or so minutes away from the vineyards we were about to visit & Elie went out of his way to come pick me up from the hospital after I was discharged so I could rejoin my group and take advantage of the remainder of the tour. If that's NOT great customer service...I don't know what is!‍ If Napa/San Francisco are on your list of destinations to visit...definitely look him up!!

Frisco limo was the perfect party bus for a group of 10 friends spending the day in Napa! Our…read moredriver was extremely accommodating and friendly. He picked us up in San Francisco, drove us out to 2 wineries in the Saint Helena area and a stop for lunch, and then back to the city. The bus was super comfortable and included champagne glasses, ice, and an aux cord to play music. It made our day so much more fun and efficient not having to call Ubers. Highly recommend Frisco Limo and Theo!

Asked for a bid from these guys to drive 4 adults from the Sunset to Chase Center and back for a…read moreconcert. They gave a reasonable quote for a SUV, so we booked with them. On the day, they ended up having a Sprinter available and so we got a free upgrade to a proper party bus. Had a blast.

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

I organized a team tour through Avital Tours and I couldn't be happier with the experience. Our…read moreguide, Tim, led us through four fantastic stops in Chinatown. He was knowledgeable, engaging, and did a great job managing a group. It was the perfect balance of culture, history, and great food. Highly recommend Avital and Tim for any corporate or group event!

Nikki was fantastic! Accommodated my dietary restrictions (no dairy and no gluten, no shrimp) and I…read morehad a great time.

I just moved to the Bayview and already know I'm lucky to have Gratta in my neighborhood. My…read moregirlfriends and I stumbled upon it this afternoon and left feeling as though we'd found a hidden gem. The space is warm & welcoming, and Barbara rocks. She's friendly, thoughtful, and her wine recommendations are excellent. We loved the Sangiovese and bought a couple bottles to-go. Gratta is the best - we'll definitely be back!

What an amazing find! My husband turned 85 and we were looking for local wine tasting. He had a…read moreflight of 3 and I tried the flight of 6. Barbara was so knowledgeable in her suggestions for wines to try. The pours are generous. The Gratta Zin is wonderful. Fruity, dry and full of flavor. We liked the small bites. Barbara created a flat bread pizza tailored to our tastes. Plus the gelato they carry is excellent. The real thing! It's such a sweet and comfortable space too. We felt like we found a San Francisco secret.

When planning our wedding in San Francisco I spent a lot of time looking for a car service to drive…read moreus to and from SF City Hall to our hotel. Honestly almost all car service companies has horrible ratings online, but when I found Limo SF VIP and it had mostly positive reviews on Yelp and Google, we decided to reach out. I submitted the form on their website with all the details about when and where we needed to be picked up, what Mercedes we wanted, etc. and literally within a few hours one of their employees emailed me back with a quote. And they continued to be super responsive. I had a few follow-up questions and they always wrote me back in less than 24 hours and most of the time within an hour. The quote was reasonable and we decided to reserve a car with their company. The day before pick-up we were notified of who our driver would be/their contact info and on the day of the wedding we received emails with status updates letting us know they were on their way, arriving, etc. Our driver was so professional and on-time for our scheduled pick-up times. We were so happy with LIMO SF VIP's service and will use them again in the future!

Used this company for my friends bday celebration. Started off fine, until about 15-20 minutes into…read morethe ride (we were already on the freeway) discovered that the AC did not work. It was a hot day, and about 13 ladies on one bus. We started off by asking the driver to pull over to help assist us with the AC because it was not working the way it was supposed to be. He basically ignored us for a while until we were all demanding him to pull over. We were melting!! Meanwhile, the AC in the front part of the bus for the driver was just as cool and comfortable. Finally he pulled over, while my friend had the company on the phone letting them know what was going on, they had to communicate to the driver through our phone, before calling him directly. They said the bus apparently had been serviced the day before, but nobody with this company thought it would be a good idea to check the AC before allowing it to be rented out. Some adjustments were made to the AC and we were back on the road (it was still not working the way it was supposed to. We had to HOLD OPEN two different emergency windows during our ride with our hands, arms, and other items so we did not pass out from overheating. (see pic). It was over 80 degrees inside! Once we managed to arrive to our destination, the bus parked and told us that is where he would be until we were ready. We had lunch, and when we just finished paying the bill getting ready to leave, the driver TEXTED us to let us know he just left to get a different bus for the ride back. Not sure why he thought it was a good idea to sit parked the entire time we ate our lunch, and then decide to go swap buses when we were ready to leave. So then we waited for him to return.... After that, the rest of the time was great...thanks to us knowing how to turn up!! Not because of the company unfortunately. This company did not handle this the correct way, and has denied any type of compensation for the trouble we had with the AC majority of our trip. 1.How do you rent out a bus to customers not making sure the bus is up to par? 2.Why would you leave us to get another bus at the end of our lunch? 3. Why do you think it is okay to not compensate us for what happened? Even with them telling us about the bus being serviced the day before, NOTHING!!! I personally would not want to use this company for any future rentals since this is how they treat their paying customers. We were not unruly, rude, nor did we cause any hardship to the driver during this, so to be treated like this was completely unacceptable.

We booked a party bus from San Francisco to a winery in Napa and had an amazing experience. Rick…read morewas fantastic--communicative, punctual for both pickup and drop-off, and flexible in accommodating stops along the way. The bus itself was spotless and comfortable, and we had a great time throughout the trip. Pricing was also very reasonable. I would definitely book with Rick again!

My friends and I booked a party bus for a day trip around the Bay Area and we had a great…read moreexperience with this company! Sam and Rick were very accommodating and easy to reach out to. The bus came with a cooler, cups and ice and we were allowed to bring our own food and beverages along. We all had a great time and the driver was really wonderful!

10/10 would recommend this tour. We started the day at 8am with Amber. After a full day with her I…read morecan say you HAVE to come here. We visited 3 winery's, 2 that we wanted to go to, the other she recommended. I would recommend going with her recommendations since it was my favorite winery's of the day. She picked us up on time (8am, she was there early) from our hotel and we headed out the the Muir Woods. The woods are so magical with the amazing redwood trees that were HUGE. After the woods we headed to our first winery. Stagsly vineyards is a bigger winery with some great Cabernets. Their tasting room was beautiful and overlooked the massive vineyards. Next we went for lunch at Gotts. This place had some seriously delicious burgers and tacos. Everyone in my family got burgers and I got shrimp tacos that were very fresh and tasty. Their special Mexican street corn was also one of our favorites. After we went to Ambers winery recommendation that was soldero. This was a smaller boutique type vineyard. We started our tasting with a tour of the property and their new rose that will be launching in July. The rose was our favorite. We were also able to go down on the vineyard and see the plants which I thought was very cool. The staff was friendly and sat chatting with us down in their tasting room. Finally we stopped by Cuvason which had such a classy atmosphere. Beautiful indoor and outdoor tasting. They started us off with a complimentary rose champagne. After we tasted a savigon Blanc, another rose, and 2 Cabernets. Again would recommend the rose, however I still think the new one from our second stop was best. All in all we had an amazing time with amber she was a fantastic tour guide and helped us to not only learn about wine country and the Muir Woods but also new wines.

I would highly recommend the private wine tour with Jensen. He picked us up at our hotel in a…read moreLincoln Navigator. He selected 3 wineries that fit our group beautifully!! He was very patient with us as we spent time at wine tastings and enjoying the beautiful views at each winery. He was very knowledgeable about wine and the wine country and gave us alot of information on the ride to and in between wineries. Jensen is vey personable. So if you are looking for a personalized wine tour, look no further. We also took the city tour in the open top vehicle. BEST way to tour San Francisco. Jensen gave us alot of information on the city and significant places throughout the tour. Jensen is great at reading his customers and altered our tour to include a trip across the Golden Gate bridge into the city of Sausalito. He caters to his customers and makes the experience truly personal and memorable.