I would not recommend this place to any parent that actually care about their child's and or adult…read morewell being. Highly unstable and unpredictable. This organization does not provide premium professional care.

The owner let me come in after they had closed and so I assumed the owner was extremely kind (not…read moretrue) to help me out (not the case). They sold me on a more expensive knee scooter for my son for camp. The cost to rent was only $50 cheaper than if I had just bought a new knee scooter. It turns out the design of the knee scooter made my son's foot numb and increased the pain he was feeling. The scooter is also poorly designed and tips easily. I was not told about any of these issues when I debated whether to stay with a wheelchair. So one week later, I asked if I could exchange the scooter for a wheelchair since they rent one month at a time and the scooter just wasn't working. They absolutely refused. When I talked to ACCESS Medical at 7612 Aurora, they told me they would have no problem doing this and had trouble understanding why Contemporary wouldn't let me exchange the knee-scooter that wasn't working for a wheelchair. The owner of Contemporary seems to lack compassion, seems to be out just to make money, is not interested in genuinely helping those who are disabled. We are on a budget and paid $150 for the month and can't afford another $150 to rent a wheelchair. I recommend you go to ACCESS Medical on Aurora becuase they are a much more compassionate operation

i was visiting my 93 year old father, who recently moved to the Edmonds Landing retirement home…read more Unfortunately, he had a stroke and has some mobility issues. My lovely brother, Tony bought him an expensive walker. Its a wonderful walker, however designed for a man much larger and more weight than my father. Being a former ergonomic consultant, I could tell that this walker was not suitable for my father. He could care less about my opinion. He just didn't like the expensive walker. I came over to visit him and he requested that I take him here. So we came here, in search of a walker. They are open limited hours, until 3 pm, so my father had not been able to come here before 3 pm. As you walk in, you have a plethora of medical devices available. Wheelchairs, crutches, walkers and every type of medical device one might need. Now the staff is all volunteer. No one is paid to work here. I know in my experience , a walker needs to be individualized. A walker needs to meet the physical requirements of the person using it. Fortunately, we had the services of Mike, a volunteer. He measured every walker and showed the results to my rather stubborn father. There was an excellent walker that met my father's requirements, but he disliked the seat. He would have rarely sat in the seat, but I held my tongue as to my opinion. So, he chose another version. Mike recommend larger rubber tires for my father, as he would use the walker outside. He also adjusted the height of the handlebars, to better suit my father. We spent about two hours, trying out a variety of walkers. My father ended up with a pristine condition walker. Easily collapsible. For 45.00 dollars. Plus, for every purchase you got a variety of personal care items for free. A great experience here. My frugal father was quite pleased with the price he paid. Fortunately, this walker is also collapsable, to reduce space In their tiny retirement home space. Overall, excellent customer service and a great price. They also offer a one week return policy and adjustments, if you are not satisfied. Love the experience here.

Found this place through my brother, when my mother passed away we donated her equipment here…read more About a month or two ago I also donated two scooter batteries here myself. Had mother in laws scooter quit working. Called them on a Wednesday. Very nice girl answered and we spoke. She said yes, bring it in, no problem. I arrived and she again was very nice. She brought out a guy. He also was very nice. Tagged it and gave me a claim ticket. Simply called in on Friday just to check in. Got completely chewed out by a very rude lady. She wanted to know why I would bring in a scooter for repair. We don't do that ! She went on and on and was a real bit** about it. Then a guy got on the phone and was also not very nice, but not as bad as the rude lady. I just went and picked it back up. Hey, I called and asked. I was told to bring it in, why would you talk to me like that two days later ? Simply rude. The first girl and guy very nice on phone and in person. The guy and lady on Friday need new jobs if they hate working there. Just rude. What EXACTLY did I do wrong lady ? In my mind, it's pretty simple, if you didn't want to work on it or if you don't work on them, simply just tell me that when I called on the phone instead of saying, sure no problem bring it in and we'll look at it for you.

Highly recommend the expertise of these professionals, especially Hunter who listens carefully and…read moreoffers custom recommendations. I had a complicated scenario and got superb customer service. Orthotics are not always covered by insurance, so make sure you do your homework. I greatly appreciate the help I got.

"Where IS this place", I breathlessly mouthed to myself as I shuffled across the pavement…read more Feeling my ankle wheeze under the pressure of my awkward gait, I squinted through the drizzle at a Soviet-style brick building. It looked like a stunted barge that purposefully beached itself to be scrapped. Instead, they put offices in it. I shook off the rain and limped like a lame dog into the main passageway towards the elevator. Startled, I caught myself in the mirror looking like hell having worked a marathon week in the office. ::thump:: The elevator drops a few inches and hesitates, realizing I didn't give it a command. My knee groaned like an old tree... Realizing that I too didn't know where I was going, and that I once again forgot the name of this place, I looked around and pressed the G button... for garden. I slowly descended into the dark cargo hold trying to make myself look less homeless in the mirror. The office was quiet and warm. I was now having fleeting flashbacks of a ship I once explored while in Russia. The giant receptionist desk dwarfed the chairs in the waiting area, which made my debilitated knees feel like they were right against the desk. Another patient walked in and sat unnecessarily close to me. I could see him looking at me in my peripheral, maybe ascertaining if I was indeed without home. I did what any good Seattleite would do and ignored him, frowning deep in profound thought. I saw candy canes in a basket, which reminded me of my late father who suffered from type 1 diabetes and had lost both legs. My mind flipped towards my own immortality and my genetic predisposition for diabetes. Halfway through the delightful candy cane, I worked my cramped left hand across a clipboard filling out paperwork. I was called back and met the owner, who was cheerful, friendly, and in way better shape than myself. He sat me down in what can only be described as a 1930's lobotomy chair. I couldn't stop playing with the levers and knobs in wonderment. I saw a painting of a ram that made me ponder if I could handle staring at it while on mushrooms. On my way out I felt good, refreshed even. I looked to my right and a secret door had appeared which lead right outside. Shuffling up the steps, I was thankful I didn't have to look into that mirror again on the way out. As I clumsily thrust myself back across the parking lot, I kept looking back towards the Soviet ship, trying to shake the feeling of that ram in the painting watching me. Waiting... perhaps in that chair. Anyway, I totally recommend these guys. if you're looking for orthotics in Seattle or prosthetics in Seattle. They have a lot of experience working with the VA, which is great too. Sorry about filling up your Yelp page.

I had a horrible experience here today that could have significantly affected my rights as a…read morepatient to receive the healthcare my doctor prescribed. I can't imagine the (possible) consequences of the audacity and carelessness I encountered. I came in to pick up a prescription my doctor sent today for ongoing shortness of breath and cough. I told the pharmacist that I had a prescription. He checked the system and couldn't find it. Instead, he focused on an old prescription from November (it is March) that had been written by a different provider for a related condition. I told him multiple times that this was not why I was there: I had seen my doctor this morning, and I was there for the new prescription. We went back and forth, and I repeated several times that the November prescription was not the one I needed. Then I remembered that my date of birth had a typo in the clinic's system. Although my doctor said he would correct it, I thought that might be why the pharmacist couldn't locate the new prescription. I told him about the typo and suggested that could be the issue. After a few minutes, he said he had sorted it out and told me to come back after the lunch break. That was reasonable, so I waited in my car for 40 minutes. When I returned, I waited in line again. Another staff member told me it was almost ready. Shortly after, I received a text saying my prescription was ready--but the text listed the medication from November, not the medication my doctor prescribed today. I knew this immediately because this is a chronic condition and I'm very familiar with different medications. I went back and spoke to another pharmacist. She confirmed that what was ready was indeed the November prescription, and she still couldn't find the new one. After searching, she told me they couldn't locate it because of the typo in my date of birth. (This pharmacist was lovely and genuinely helpful.) But I had already told the first pharmacist about that typo. At his point, I had been at the pharmacy for more than an hour, with shortness of breath and I was feeling dizzy. Bottom line: if I hadn't been careful, known my medications, and advocated for myself, I could have gone home without the medication I needed. The first pharmacist put an old prescription into processing even though I repeatedly told him it was not what I was there for. This was done to rush me out. Knowingly rushing out a patient with a wrong set of pills is unacceptable for a healthcare establishment. Shame on this pharmacist. I will also be reporting this to Safeway headquarters and Washington Department of Health, so that this person receives the warning he needs and deserves.

Disappointing. I've…read morebeen here for years and the quality of customer service at this pharmacy has increasingly gone down for the past 2 years. We keep getting incentive msg. from the app to come in for the next Flu/Covid shot and we schedule an appt only to be told when we arrive and wait in line for 20 minutes that there is no availability or the wrong information is not available to the technicians from the data app. We'll not be back. We've already moved out prescriptions elsewhere for the same reasons. Someone should either figure out how to improve the digital customer relationship Information better or get training on how to use the tools available. Other pharmacies don't seem to have this much trouble managing customers data. Disappointed.