Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

Diane Yu is the best of the best! Without her, I probably could not own a home that smoothly. She…read moreis professional and caring. The apartment I purchased is a cooperative apartment. She helped with: 1. My mortgage application, which I got approved for a good rate. 2. Broad application package, which she is very good at, even though she was not responsible for that part. She is the one going for an extra mile to make things happen. 3. When there was an error occurred because of the management company, Diane was the one who called the related parties and solved the problems for me. I would not hesitate to recommend Diane Yu as a professional, caring, and smart mortgage broker.

We wanted to take a moment to express our thanks to our loan officer George Gao at SMB for his hard…read morework and dedication on helping us getting everything in place, his organization, promptness, and knowledge makes it a very painless process for us. We highly recommend George and his team at SMB to anyone in the market for a mortgage! Thank you George and SMB team!!!

I really appreciate entire team Morgan, Sara, Tenzin and Tara for their excellent service and…read moreguidance. Highly recommend them if you are first time buyer. Do not hesitate to ask them question because they always response promptly and answer you patiently with detail suggestion and advice. And most importantly they get good rate for you. 強烈推薦，完美服務，短時間過戶，還能幫你拿到最低利率！

Closed on a house. Shopped around for mortgages, this bank was refered to my by family friends…read more Turns out Best solutions was the best choice. Rates were the lowest (baring you're a veteran, then you have great options), there fees were the lowest, and they completed their work in 2-3 weeks; on average for NY state this was half the time any other broker would take. Just immense kudos on everything!

We closed on our first home in late March 2026 after a months-long process that required navigating…read morea tight timeline, a complex condo approval, and significant financial stakes. Kevin Leibowitz at Grayton Mortgage was exceptional throughout. As first-time buyers, we came to this process with limited knowledge of how mortgages work. Kevin invested considerable time in telephone conversations where he walked us through the fundamentals -- how loan structures work, what the key figures mean, and how different decisions would affect our outcome at closing. He was never dismissive of our questions and consistently ensured we understood what we were agreeing to before moving forward. His value became most apparent on closing day itself. Kevin attended in person and conducted a line-by-line review of the final figures. He identified a duplicate charge of approximately $13,000 that had not been flagged by anyone else in the room, including our attorney. He challenged it directly, and it was removed. Without his presence and diligence that morning, we would have overpaid by a significant sum. Kevin is responsive, precise, and genuinely invested in his clients' outcomes. We would recommend him without reservation to anyone navigating a purchase in New York City.​​​​​​​​​​​​​​​​

Kevin was outstanding to work with as a first time home-buyer. Extremely thorough and well educated…read moreon the entire process. it was a very smooth experience. I would recommend to use him!

I came in to give NAVY FEDERAL CREDIT UNION ( NFCU) some money and the turned around and gave me…read moremoney. As they say!!!! Where they do that at??????? NFCU that's were. So I had 3 checks to deposit because I thought it would be better and faster than mailing it. Brenda was my CSR and she was astounding. She provided me with information on how to do a mobile deposit. I told her I knew how but she was insisting on telling me regardless. Sometimes, it is better to be quiet and listen even if you know how to do it already. Brenda gave me a check for $5 so I can practice and not be shy about using mobile deposit. IT'S MY BIRTHDAY I have only been banking with NFCU since about January 2025, I already received a credit card with zero % term interest and earned $250 for reaching the program requirements within 90 days and the card is 11% lower than the cards that I have. I was able to get a loan at less than 13%. Doing business with this bank has been a perfect 10/10. Customers service is top tier A1. I dealt with a few CSR's but didn't get their names. Thanks NFCU and staff.

This is the absolute worst bank and I urge everyone not to do business there. Customer service is…read moreterrible. It takes forever to accomplish anything. Stay away!!!!

Had a great experience at R&J capital group, Robert who took care of my first home was very…read moreknowledgeable, patient and professional from beginning to end. I would highly recommend him to family and friends I couldn't be happier with the decision I made. Looking forward for future purchases.

Not sure how everyone else had such a positive experience. I contacted R&J in December. 3 months…read morelater and no loan (seeking a simple refinance). Weeks of gathering documents and answering all their questions. Things were fine at first but in this last month, as we've tried to get past the final steps, R&J completely ghosted me. I've called or emailed every other day practically begging for a status check. No response, no proactive update, crickets. Huge waste of time and waste of running a hard credit check. Go elsewhere and save yourself the hassle.

Cross Country Mortgage in Elk Grove Village IL Specifically the Rich Kimball Team (You Too Gunnar)!…read moreIs AMAZING every time I do business with them. I am a Realtor so, I do quite a bit of business with them. They are personable, efficient, accessible, and knowledgeable. If they don't know something whether it is about appraisals, taxes, etc. They will put you in contact with someone that DOES know. They will even listen when you need to vent! (smile) I saw all the 1 out of 5 star reviews on here for Cross Country. I think you just haven't come across the Rich Kimball Team Yet!

Refinanced in Summer 2025 and was told I would receive about $5,000 from escrow yet only was sent…read more$198. I let my broker know there must be an issue and he said he would look into it and never responded. I asked him multiple times by phone and by email and he could care less since he got paid. I then notified the company and no one has contacted me about the issue, so now I'm leaving reviews and looking into legal recourse. Do not trust what they say.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

the process of refinancing was so easy with brandon. i appreciate working with him. he is very…read moreprofessional and really cares about his clients.

Albert Safanov at MortgageDepot help me refinance my investment property in upstate New York…read more We cashed out in order to reinvest into another property. Process was smooth and quick . Thank you, Albert and the team for all your help . https://mortgagedepot.com/team/albertsafanov/