Went here after a very bizarre experience at Paradise Nails…read moreMy granddaughter is expecting any day now and wanted to get a pedicure with her. We were able to do a walk-in, very welcoming people. Had a very nice relaxing pedicure with Kim. Will definitely go back again when I'm visiting my granddaughter and her family.

It was a highly busy Friday morning, shortly after their opening time of 10 am, when we arrived for…read moremanicures and pedicures . No appointment, no problem. They had my daughter and myself in a chair within 20 mins. My daughter's experience was great and my experience is why I'm giving them 1 star. This review isn't good, so I'll just list all this out. 1. Terribly!!!! hot water. Mentioned it and she got annoyed, but fixed it right away " Okay now"??? The tone was certainly there and little did I know that it was to set the tone for the rest of my visit. 2.Shoving and hard tapping my feet to move and do what she needed me to do. No words. (Yes, she knew English.) 3.No sugar scrub or massage with lotion. My feet and legs were swiped with cuticle lotion and it was smeared only half way up my calves and rinsed off. 4. Trying to tell tech about problem calloused area by pointing at my toe when she abruptly pushed my hand away, raising her voice to tell me not to touch her chemical callous softener. 5. Threw hot towel on my right leg and foot, scalding the top of my foot. It's still red and it was a day and a half ago. 6.Made fun of me after requesting no lotion massage on the manicure I had after my pedicure, telling me that I can always go wash my hands, ha ha 7. Worked sick. Maybe she treated me this way because she was forced to work sick, I don't know, but I'm not going back. My daughter will go back, as long as she doesn't get the lady that did mine. Her nail tech was very kind and did a great job on her mani/pedi. 8. The quality of my manicure was great, considering. The pedicure left me with rough feet that snag on my socks. With as busy as this nail salon is, and as nice as their salon is, I'm sure this kind of review is very rare. Hopefully, this nail tech will see herself in this review and stop this unpleasant and very unprofessional treatment of paying clients.

Great all around. I brought my 82 year old grandmother in who has Alzheimer's & repercussions from…read moremultiple strokes, who was begging for a manicure. She has been used to a family member, who is a nail tech, doing her nails her whole life so being in a regular salon makes her extremely anxious. But her (male) nail tech made her feel extremely comfortable & she was boasting about his work for weeks after. Not to mention the owner (I think?) waxed her & was extremely gentle & caring. We will be back!!!

I have been a walk in twice (usually make an appointment) for a pedicure. Both were done by the…read moreowners son. I've been disappointed both times. The first time he was more interested in looking at his phone and really spent brief moments on each task. The last time I went the owners were on vacation. He did not do my cuticles, hardly cleaned up the callouses, "rubbed" my right leg for less than a minute and never did the left leg. Then for some reason he had his wife paint my toenails. I have had both owners do my pedicure and they were excellent. I've also watched the daughter in law do other clients pedicures and it looks like she takes her time and is very thorough. I will never be a walk in again and if they would try to have their son do it I'd say "no thanks" and leave.

The lady that did my nails was really kind. my nails are…read morebeautiful and the room vibe was calm. she didn't make my nails hurt. 10/10 will go again.

On 04/16, I had an appointment for a mani/pedi. The pedicure went great and had zero worries about…read morethe same gentleman who gave me my pedicure, was also giving me my manicure; however, I do dip powder instead of gel and he said ok. Dip lasts much longer and tough enough to live life without bending and breaking my nails. Anyway, This gentleman, evidently didn't know how to do the dip, and half way through I noticed that the nails were very thick and not spread out towards the cuticle for that finished look and I told him that I was unhappy about it. He said my nails weren't dry enough to work with, so he put my hands in front of a table fan for 7 minutes while he went to smoke a cigarette. Upon his arrival back, I told him not to worry about finishing the nails, and to remove them. I told him twice to remove them, being very nice and not in a way to scold him for not doing a good job. He calls over an older gentleman, and tells him that I don't like my nails and he called out, "HA"! Like he didn't believe me. He took one look at my nails and escorted me to his table up front. I told him that he can take them off, but he seemed as though he was going to fix them. He did remove all the dip, and at this point, I had already been in there for 1.5 hours, so I was really hoping for this fix to be a little quicker than normal. So! This gentleman fixed my nails, they look beautiful; however, he told me that I had been there a long time and he was sorry, but didn't take anything off the cost of the manicure at all. I was shocked. He should have given me my manicure for free, considering I was now checking out another 40 minutes later. So! I didn't get a discount or a free manicure to make up for all that I went through, and it left them with a black mark in my book. Customer satisfaction should have been at the top of their list. At least.... the older man did a wonderful job on my nails, he still got tipped...the other gentleman got tipped for the pedicure only, since that turned out perfect and I have no complaints about that at all. I think I may give their salon a rest for a while and try out another nail salon in the meantime.

My friend and I came here for the first time for pedicures. We made appointments online. It's at…read morethe end of a shopping plaza in a big space. I like the emerald and black theme. We both did P12 pedicure which was $60 and included callus removal, spa scents and lotions, paraffin wax, 15 min massage, hot stones, steamer and more (you can see on the pedicure menu photo). The entire pedicure was thorough and I like how they had little things that other places don't. For example, we got those heated neck warmers as well which was a nice touch. Our nail techs were so nice and attentive! It was very relaxing!! I would definitely come back and would try a manicure too.

Got the best pedicure yesterday! Yes, I chose the $60 one, but so worth it! This is what I got:…read moreLemon (pick your own scent) lotion with Saran Wrap for extra dry legs Padded neck heater for weight and warmth Lemon scrub Massage Leg steamer Callus removal cream Warm damp towels for my legs Stone massage Paraffin foot soak Gel color (excellent application) AND they offer you water to drink shortly after arrival I felt like I was the only one in that salon getting VIP treatment! I highly recommend this salon! No "different language" banter, just softly quiet with calming music in the background.

I'm honestly not sure my nails have ever looked worse. I wanted a clear base with pink tips. This…read moreis what I got. The shape is totally inconsistent (I asked for almond), there are weird jagged edges, the powder shows through, and there are odd bubbles throughout (can't see them in the pictures). My nail tech was obviously rushing the whole time. She didn't get all the excess powder off between layers, and never checked with me on the shape. By the time I realized she wasn't going to go back and fix them she was already putting on the gel coat and it was too late. I'm extremely disappointed. Beyond the low quality, the salon was taking very few Covid precautions (half the staff wasn't wearing masks, customers weren't required to wash hands before service, and none of the desks were cleaned down between customers).

By far the BEST quality nail salon in Charlottesville! They know what they are doing and truly care…read moreabout each and every client and make sure they are giving you exactly what you want. Anna is SO sweet and extremely talented. She does not rush or skip over steps and she is also hilarious. I have tried countless nail salons in Charlottesville and have never been satisfied until I found this place. I prefer dip powder and they had so many color options and her technique was amazing. Definitely the best quality dip manicure you can get in Charlottesville. It's clean, quiet, and peaceful. I don't have enough good things to say! FYI: you can't tip on a credit card so bring cash! They also don't take AMEX or discover GO HERE!

Nail fill in, pedicure and facial. Summer and Chris do an amazing job with your nails. I have…read morebeen going here for 10 years.

I was iffy about going here and I should have trusted my gut. The man who did my nails barely spoke…read moreto me the entire time, drilled the heck out of my cuticles and left my fingers red and one even bleeding, and on top of it rushed the heck out of my nails. I've never had an appointment go under an hour even for just acrylic and polish. I was out of there about 35 mins after sitting down. Which wouldn't be a complaint if the nails had looked how I asked. I'm not expecting perfect but for $60? They definitely could have been better and the service very much could have been nicer.

10/10 im in love with my nails shes amazing and a beautiful person inside and out !!!!!!!read more

Suzette did my nails and my mom's nails for my wedding. She runs the salon right out of her home,…read moreyet everything - equipment, set-up, etc. - is professional. She took the utmost care not only with my nails but also with my hands, and used almond oil to help soothe an inflamed cuticle. Our shellac French manicures turned out lovely, and we enjoyed chatting with Suzette as she worked on our nails. By the time she was finished, it felt as if we were all old friends. The only downfall of this salon is that it is tiny - just Suzette - so only one person can get a mani or pedi at once. It's fine if you're willing to wait your turn, just not a good place to go if you have a group of girlfriends looking to get mani/pedis at the same time. Go in expecting quality service and a personal touch, and you'll come away satisfied.

I bought a package from them for a massage, mani/pedi…read more pros: the massage was perfect, if I was rating for the massage alone it would be 5 stars. Lisa gave a first rate massage, checked occasionally for comfort but was otherwise quiet. It was very relaxing, one of the best I've had. The two women who did my nails were two of the nicest, sweetest people I've met in a salon in a long time. They took more time on the filing, scrubbing, and massaging than anyone ever does these days. The moisturizing treatment with hot towels was great. Cons: Christian rock played the first two hours I was there. Luckily you couldn't hear it in the massage room. Then they switched to straight country which was survivable. Both polish jobs were actually really sloppy and on my pedicure she skipped the base coat and only used 1 coat of color. I also think the polish they used might have been old as it was pretty gloppy. I'll be surprised if the pedicure lasts a week.

Very friendly ladies! The owner is very up to date and knowledgeable about all the best techniques…read more Both my daughter and I go there.