AVOID THIS OFFICE AT ALL COSTS. The office never sent a notification email, then I called the…read moregeneral customer service line and they send me to the office in New Brunswick. I called their New Brunswick office and they said my appointment isn't with them and they finally sent me to the Livingston office. I called the Livingston office to let them know the situation and that I'll be late and they refused to see me. I said I'm already on my way, showed up and the only thing they said is "they didn't have an email on file". THEN WHY DONT YOU CALL?! They said I "should've" received a notification text but I received NOTHING. I am in excruciating pain and took my day off all for them to discard me like trash.

From the owner: Orthopedics Unlimited…read more  Michael Rieber, MD, is a skilled orthopedic surgeon who offers conservative and minimally invasive care for patients at Orthopedics Unlimited in Livingston, New Jersey. Dr. Rieber always tries to find alternative treatments to surgery. When surgery is needed, he is proud to provide state-of-the-art arthroscopy and robotic surgery. Dr. Rieber earned his medical degree from New York Medical College in Valhalla, New York. He went on to pursue further training through an orthopedic surgery residency at Albany Medical Center in Upstate New York. Dr. Rieber completed his sports medicine fellowship at Penn State Health Milton S. Hershey Medical Center in Hershey, Pennsylvania. In the early 2000s, Dr. Rieber realized there was a need for more surgical joint replacement treatments as he observed patients struggling to recover from broken hips. This insight led him to develop an institute that improves the overall experience of those who need a total joint replacement in the hospital. The changes recognized include pre-operative planning, better nurse-patient ratios, and a customized recovery experience. Another patient-focused solution Dr. Rieber volunteered to implement was pioneering the breakthrough anesthetic drug Exparel during knee surgeries. The pain medication numbs the area where it was administered for up to three days, providing more comfort to the patient post-surgery. Dr...

AVOID THIS OFFICE AT ALL COSTS. The office never sent a notification email, then I called the…read moregeneral customer service line and they send me to the office in New Brunswick. I called their New Brunswick office and they said my appointment isn't with them and they finally sent me to the Livingston office. I called the Livingston office to let them know the situation and that I'll be late and they refused to see me. I said I'm already on my way, showed up and the only thing they said is "they didn't have an email on file". THEN WHY DONT YOU CALL?! They said I "should've" received a notification text but I received NOTHING. I am in excruciating pain and took my day off all for them to discard me like trash.

I feel great. Dr Rieber got it right, did it right and I'm more than alright. Thank you!!!read more

When I arrived at the facility, the receptionist escorted me back to room 15, I did not blatantly…read morewalk into anywhere without registering. Obviously if this was true, no one would even know my name or that I had surgery that day. after the coordinator told me to change in to the dress, she did come back to say she made a mistake. A new nurse came in and started asking about the insurance, which startled me, because it should've already been in the system. I told her it's fine, I will go back downstairs, while im downstairs registering, in comes the surgical team upset that im down stair registering. How Ironic?! After making it back upstairs with my wristband, there's another set of 3 nurses just waiting in the room. As im on a call, 1 nurses starts talking to me while im on the call, and I advised her of hw mannerless that was. I told her I couldn't talk to 2 nurses and finish up my call all at the same time. Dr. rizzo enters the room and DEMANDS me to sit down, like im not a patient, but the SLAVE ,that he made as a recent purchase. I advised him id rather stand and then he states he feels uncomfortable about doing the surgery if a physical person can't be there, which I totally understand. I told him thats fine, and then gathered my belongings and left. With that piece of information already in place, I didnt find it feasible enough to stay in a room with 10 people, once the Dr. is basically saying he has to cancel because the policy isn't being followed. I didnt have any issues with that. Th nurse, however, said he didnt know about the medical transport, and that she would tell him. All the while I had already made up my mind to not be seen there. Due to the lack of professionalism on his end and his staff. I felt as though they really wanted to blame me so bad for this and just couldn't admit they lacked communication. Yea! Literally was the worst day of my life. Im glad I dodged a bullet, He then proceeds to find me in the hallway and expressed his emotions towards me and that he wasn't comfortable. Meanwhile, im the patient, and no one is consoling me or asking me about how I felt. The narrative listed below is only 1 side of the story, not 2 sides. FOR THE RECORD, I OBIOMA OKORO, WAS THE ONE THAT CHOSE TO FIND A NEW DOCTOR DUE TO THE MANY OBSTACLES AND CHALLENGES GOING ON. NOT THEM!

no respect on patient time. we waited over 90min past our sc appointment to be able to speak to the…read moredoctor

I'm rather surprised by all the good reviews. I had a terrible experience with both the doctor and…read morethe staff. My first visit was pleasant enough (although I did have to wait 45 minutes) but the treatment only exacerbated my problem. The doctor wouldn't take my phone call....insisted on a tele-med appt which lasted 30 second and where is just prescribed something without asking any questions and quite obviously could have been done over the phone instead of a $225 30 second face to face. I paid the bill but the staff didn't properly credit my account. When I called to rectify the woman I spoke with actually yelled at me! For their mistake. Go elsewhere....there are plenty of good doctors with nice and competent staff.

Dr Kelly is my hero. I suffered terribly with a very painful and debilitating condition that went…read moreundiagnosed by four different sports orthopedists and two other medical doctors. At my first visit with Dr. Kelly, he finally diagnosed my injury as a sports hernia and validated what was ignored by the other physicians. He is compassionate and truly cares about treating the entire patient and not just the condition.

horrible - without my knowledge or consent had a student or resident do the procedure which was a…read morecomplete failure and I will go to someone else to do it right

I have a really substantial review to leave here because of the ongoing bad experiences I have had…read morehere at the hands of, not the doctors, but staff members: specifically three of them: The one you see when you first walk in the door and who you have to interact with, the person that brings you to the room which either of the other two do and also all three when you get any one of them on the phone and have a request (like I need an appt), concern or issue.

Great people, great service. I've been to a few places for physical therapy on my shoulders. This…read moreplace is the best in the area by a wide margin. Better than the other places in town or on route 10 because there is continuity and attention. Going here is a no-brainer.

My experience at Excel PT in Livingston was extremely positive. The facility is spotless, the staff…read moreis professional and courteous, and my appointments were always on time. There was a staff member with me the entire session, and I was given specific exercises for home as well. They are available and attentive whether I am a current patient, or calling with a simple question with regards to my home routine. I highly recommend Excel PT!

I have been a patient of Dr. Goldberg's for over 20 years. She treats me, my husband and my two…read morechildren. She is so caring and gentle. She always listens and is responsive to questions. She takes her time and doesn't rush you. I could not recommend a more ethical, respectful, and knowledgable podiatrist.

I had a very bad heel spur and could barely walk. I went to see Dr. Goldberg and she prescribed…read moreexercises along with orthotics. The exercises gradually improved the pain and allowed me to get back to taking walks on a regular basis. I can now take long walks pain free for long periods of time. Dr. Goldberg is an excellent doctor, listens carefully, explains your diagnosis and takes the time to answer all of my questions to ensure I am comfortable and understand my treatment plan. I have come back with other foot issues and have received positive outcomes each time. I could not recommend a more caring and knowledgable podiatrist.

This review lets me know that sometimes the reviews are just that.. reviews. Not etched in stone…read morethat will be the experience of all. I was bummed that my mom was basically being FORCED to go to Kessler for reasons that I won't express here.. but the distance and reviews made me leery. Can I say that I'm SO happy this is where she landed. Thanking God for being all-knowing. She was here for a week and left thriving. Plenty of parking, very clean grounds (not an off scent to be found), staff was amazing and over the top friendly, top notch PT--beyond important, etc. etc. etc. I have to also give a shout out to a particular employee in particular, Tiyann. She assisted us in our departure from beginning to end. My mom had a lot of stuff and it would be difficult to maneuver all of that and her dealing with limited mobility. She got bags for her stuff, a cart to help transfer the bags to the car, helped re-organize my trunk to get my mom's wheelchair to fit.. and she did it all with a smile! I would highly recommend this location to anyone who is dealing with a spinal injury (that's the floor that she was on). Thanks again to everyone who helped make this a home away from home for my mom.

I called to schedule an appointment for my mother and encountered an extremely rude receptionist…read more She refused to answer basic questions, was impatient and condescending. This is not what customer service is about. We are calling for help and assistance and need to speak to people with kindness, patience and understanding. This was one of the worst experiences I've ever had and I will be searching to go elsewhere.

Dr. Kenneth J. Kopacz I went to Dr. Kopacz this week for a…read moresecond opinion. This will be the third surgery on my spine and the original doctor wanted to bring me in and do the same thing for a third time. Problem is the L4 L5 keep slipping. And the L4 is clearly very inflamed. Dr Kopacz went over the MRI with me and explained what's happening with my spine. He explained what needs to be done to prevent this from happening again. He was very personable and had a very sweet disposition. He never rushed, he took his time and explained everything to me. Including all the things that can go wrong. This will be a four hour surgery including having to put a cage in my spine BUT to do this he will need a vascular surgeon because they will be going in through the front then turn me over and put the screws in the back. I was most impressed with the amount of time he spent with me. One of the reasons I initially called his office was because of his education and his reviews. People really love him. I was definitely impressed with his knowledge and he explained everything in layman terms not physician terms. He makes sure you understand. I would definitely recommend Dr Kopacz.