Referred to a different doctor by PCP. When I called, I was told that he doesn't treat people with…read moremy condition. Thought I had an appointment with Dr. Meyer that does treat people with my condition, but I saw Nurse Practitioner Gina Rizzo. I asked more questions then she rendered information, regarding the pain in my spine and back. She never touched me or did a physical exam (I sat in a regular chair the whole time), yet the Visit Summary shows otherwise. Dr. Meyer popped his head in the door and said he would be seeing me shortly. The NP showed me an X-ray of lower spine (not thoracic spine as well as that's where pain originated) that I brought in and said she would suggest physical therapy. I asked if I would be seeing Dr. Meyer and she said no it wasn't necessary for me to see him. When I asked about the physical therapy being at their location, she said it would be better if I looked for a physical therapist in my area. In the initial call, regarding setting up an appointment, I was told that they have physical therapists, and I might not see the doctor just the physical therapist at first. However, after being told that I should look for a physical therapist on my own by the NP, she did not provide an explanation as to why I could not use the physical therapists at their location. In my lifetime, I have never been told by any doctor, nurse practitioner, or healthcare provider that it would be better for me to look for someone in my area on my own, when they offer the services in-house, which is what the 60 Columbus Drive facility in Morristown does. It's always been the patient's preference to choose how far they would like to travel. For that matter, their area is a short drive from my area. Moreover, as a rule, if necessary, I will travel a distance to see doctors and specialists, because what matters to me is the quality of care.
In retrospect, I noticed the lack of diversity amongst the staff, the patients, and the patients receiving physical therapy (can see the physical therapy room and physical therapists), while in the waiting area.
With that being said, I wholeheartedly feel that I wasn't seen by Dr. Meyer, after he said he would be in shortly, not physically examined by Nurse Practitioner Gina Rizzo when the Visit Summary shows otherwise, not allowed to do physical therapy at their location, and being told it would be better if I looked for a physical therapist in my area, because of me being a minority that wasn't valued.
Hence, this is why I am taking the time to write this review to warn other minorities. These types of doctors, nurse practitioners, healthcare providers, healthcare facilities, and staff members need to be held accountable for their action's. I would encourage other minorities that may have had similar experiences to speak out and take action.
They don't deserve the 1 but that's the lowest you can give for a review.
