I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

George has been helping us for years. His workmanship is outstanding. He offers practical advice…read more He even turns down work if it is not in the customers best interest. I have had do full resoles and heels too. The shoes look better than new.

Well I had an expensive pair of shoes gifted to me by my husband. He unfortunately put our…read moredaughters in charge of purchasing a pair of shoes. These shoes didn't fit. Go figure my daughter couldn't find the receipt. Long story short they've sat in the closet forever and Nordstrom no longer provide stretching service. That led me to George's. It's my attempt to maybe salvage this loss. Be prepared to laugh a few times when you go in here. George is funny. I left my shoes for stretching and picked them up at the scheduled time. Next time the shoe doesn't fit, get to handsome George's and he'll make it fit! When I told him, his great yelp reviews led me here, he said o yeah. He asked why don't any of them say how handsome I am?!? I cracked up. Please go see handsome George if only for the laughs you're guaranteed to get. Good affordable service with a smile.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

I recently had a pair of Florsheim Yuma Loafers, which I purchased in 1983, completely restored by…read moreSteve Doudaklian, who owns Bedo's Leather Works. The shoes were in miserable condition. He painstakingly refurbished them, replacing the heel and every other component that showed any sign of deterioration. He featured my shoes in one of his latest videos. Rarely do you see such a wondrous piece of art. I'll have these shoes for the rest of my life. Thank you so much, Steve and Bedo's Leatherworks.

Tyson Plaza Cleaners has become my go-to dry cleaning spot. I work in the clothing business,…read morespecifically high-end custom clothing, so I'm particular about how my garments are cleaned and maintained. Tyson Plaza Cleaners consistently goes above and beyond in caring for my pieces and making sure they last. Truly excellent dry cleaners are hard to come by these days. For anyone reading this review, rest assured this is one of them!

Very terrible experience. I took my $300 pink dress here to remove a brown makeup stain. I got it…read moreback and the dress has a black tint all over it and black stains at the neckline. They claimed it's because of the dress material but the dress has been hand washed many times before and this has never happened. They said they could only give me 10% off after staining my dress to the point of it being unwearable. I'm very disappointed and upset and I will never EVER be coming back here. Not to mention they didn't even get the original stain out and STILL made me pay.

Drove all the way out there to find a sign taped to the door that they were closed (prior to…read moreanything being posted online). When I called the number I got a vague response about offering pick-up (even though they aren't able to clean anything at the moment) and a possible location change. Would have given 1 star for the inconvenience, but the man on the phone was nice (hence the extra star).

I was looking for some cleaners that were reasonably priced, could care for my expensive shirts and…read moremost of all get some ink stains out of a favorite casual shirt. I thought I had found the one especially when I learned they are environmentally friendly too. Hey, what's good for Mother Earth is good for me. The guy at the counter was friendly and quick. I prepaid for my order and asked if they could get ink stains out of the shirt. The turn around time was about 3 days and they didn't get the ink stains out so it wasn't the great experience I was hoping for. However, my other shirts seem to pressed well without damage so they're probably worth another shot.

I used McClean Cleaners to clean and preserve my wedding gown, and to clean a white anarkali that I…read morewore to my rehearsal dinner that my in-laws had made for me in India. The anarkali is immaculate so that I can wear it for future occasions, and my gown is neatly preserved in the provided "Bridal Chest" box. For gown preservation, the staff will begin work on the gown (I had a veil as well), then contact you to assess how it looks before packaging for preservation. My gown was rumpled in the back of my car for nearly a year before I made the time to find a preservation service and take it in, so I have a lot of faith and confidence that the staff here can make miracles happen, especially if you are more timely than I was. I will definitely use Mclean cleaners again for specialty cleaning.

Been a customer for over 3 decades, they are the best for simple or complex cleaning issues.read more