Needed tow service. Mr. McClelland arrived to help. He was knowledgeable about the car issue and…read morewas tremendously helpful and kind. I highly recommend his services.

The service was very fast, with immediate phone assistance and my car arrived within 15 minutes of…read moremy call.They were highly professional and had a great sense of humor. Plus, they even gave me a ride back home. I will certainly use their services again!

I call HARTFORD insurance for road side service they sent a ARNOLD employee. i had a nail in my…read moretire.. He told me he could repair it right there for 25$ . I agree with the price and he went to working on the tire . and said he was done with the repair all he needed to do was air it up and he would be done. he left I went back out 30 minutes later and the tire was flat again. I call HARTFORD and they sent someone else out to change the tire. I spent the entire next day trying to find someone that will repair the tire.. I took it to Firestone and Walmart they wouldn't touch it because someone had already tried to repair it . I called ARNOLD and told him he needs to hold his employe responsible for this tire that now can't be fixed now. if hi employees can't fix the service they are offering they shouldn't have the option of offering it. if you are offering a service that clearly you can't provide. it's a waste of the customer time and in my case money. because I had to spend 200$ on a new tire

Fabulous service. john was here in less than 15 min and I was on my way! Doesn't get better than…read morethat.

I called them when the weather was bad, and it was pouring. I got a flat tire and locked my keys in…read moremy car. I was told 1 hour time and they arrived within 15 minutes. I was so thankful for how fast they came and got me back in my car and back on the road. I would recommend this company to everyone. Great people thanks again.

Fred Saved the day ! He was super helpful and came to the rescue when 3 other tow companies left us…read morestranded .

Cricket Towing was super-helpful! They answered promptly, arrived quickly, and were extremely…read morecourteous. Very fair prices, a pleasure to do business with!

Awesome service! We had two vehicles disabled and it stuck. We called lemon they were quick to…read morerespond in under 30 minutes. We have that other car roadside service company that you're lucky if you can even get them to answer the phone within 30 minutes and then if they get there in an hour you're lucky. Lemon got there got us out of the ditch and then towed our other disabled vehicle into the shop they probably promptly sent us an invoice and we were about our business

My car required towing as it doesn't come with a spare nor does it have a "run flat" tire. Upon…read moreloading it onto the flatbed truck, the technician inadvertently scraped the front lower spoiler. Unfortunately, my vehicle didn't have a front camera that would have helped the technician to see in the front and at such a low profile. The technician and the owner were overly professional and didn't hesitate to ensure the damage was rectified. I will give their name out to all of my friends and family as it's difficult to find a company that is more proactive, responsible and professional in this market.

I called for a tow and after hanging up the truck arrived around 20 minutes later…read more The price i was given was good based on other tows I needed inthe past. Also was a good interaction with the driver.

Took care of everything in a timely manner and very pleasant. No damages to vehicle showed he's…read morewell equipped and experienced. Thank you again sir

From the time I started hydroplaning to the abrupt stop my car made; I literally did not realize…read morethat Elliott's towing and recovery would be my saving grace. They arrived promptly, and swiftly. even guided me away from my car. It's like having that trusted figure around you in such a frail moment.. When you have a car sometimes people don't understand that it really is your baby. Not only did they stay in complete communication with me, but they provided after hours service for me to collect my belongings since I live so far away. The professionalism and respect that came from every member of the staff. I will always recommend them in a time of need.

Completely unprofessional. Wrote A$$holes on the paperwork when dropping off a vehicle.read more

Came to my house last night, tested out a dead battery and did tests on all the other components to…read moremake sure that it was isolated to the battery. Made sure everything was perfect. Extremely polite and professional could not have asked better service.

I did a stupid. I noticed that I was low on gas when I parked my car this morning and made a mental…read morenote that I needed to fill up first thing when I got back to the car. Well, that mental note was worth the paper it was printed on because after about 15 minutes of driving around and exploring Raleigh, my car decided it was done. Oops. Fortunately, I was able to coast to a safe spot and figure out my current address. And even better, there was a 4G so that I could boot up the GEICO app and request assistance. Just under 30 minutes later (they promised 45), this gentleman shows up with a can of gas. We poured it into my car and made sure it started up and then he was off. Friendly, helpful and "Yes, this really happens all the time" so I didn't feel bad about being an idiot. That was all on me. Great service from ASAP and when (not if) I do another stupid, I'll be looking for them. [Review 12858 overall, 174 of 2020.]