Honestly, tonight almost ended in death thanks to these guys. We were connected to them through our insurance. We paid through the insurance site. Then we waited. And waited. We kept getting updates saying they would be there in 5 minutes, then 3 minutes, then 4 minutes, then 5 minutes again. Our car was dead in below freezing weather. I'm convinced now that this company is a scam. After an hour and a half, still nobody had showed up. We finally got through to our insurance who got us a different company, this one was another 90 minutes out. We lost feeling in our fingers and toes. With the last of our phone battery, we had a friend pick us up and take us home. Who knows if we'll ever see that car again. Don't bother calling these people. "Open 24 hours" is bs. The phone rings and rings until you hear a beep, then it drops your call. Every single time. You guys are crooks. Genuinely, who raised you? In this kind of weather with kids in the car, who knows what could have happened. Shame on you. read more

Don't let the 5 Employees Reviews Fool you! The driver stated he was on location and me and my vehicle were gone, I set up the tow through my Road Side Assistant and I'm sure-they are trying to bill them for the call, I never Left the truck for a second and never seen a Tow Truck even pass, when Dispatch was contacted their reply was To Bad he should have been there, try some other place, So I Suggest you do the Same Before Calling This guy read more

My Jeep wouldn't start and I needed it to be towed to Deacon Jones in Smithfield to be fixed. I was able to get free towing due to the warranty still on my Jeep. The warranty company sent out Steven's Towing. It was maybe 40 minutes after I put in the request for a tow that Bryan showed up at my house. He was so friendly, helpful, knowledgeable and kind. He made me feel at ease knowing that he would take very good care of my Jeep. He got my Jeep on the rollback with no problem at all, had it strapped down and ready to go in no time. He really did go above and beyond. So if you ever need a tow definitely give Steven's Towing a call. To Bryan thank you so much for taking care of my Jeep! read more

Steven's Towing - My Jeep on Steven's Towing rollback. - Towing Near Me - Zebulon, North Carolina

We have triple A and we called for assistance because we locked our keys in with the running vehicle because of our 2 dogs inside with cool air running for them. We stopped at a rest stop. So anyways Triple A sent us a tow truck and driver from Steven's Towing. He wasn't really a talker that much, but I believe he was more focused on helping us get into that vehicle to reunite us with our dogs. And to get us back into the Vehicle of course. So anyways since my wife's car has a newer vehicle with better security around the door frames(the trims), he wasn't able to get in, he said he didn't want to ruin the vehicle with the tools that he had, which is totally fine and reasonable. So anyways he tried, couldn't do it but he tried his best which counts. So then triple A sent another locksmith out to our location at the rest stop, which that 2nd company was called: Eastern Locksmith. And that locksmith had old school tools which he got into the vehicle which I was super surprised, but hey Steven's Towing did a fabulous job too!! Thank you for coming out and trying your best to help us when we were stranded. Thank you Steven's. :) A+. 100% _____________________________ Now for Eastern Locksmith Services Inc. Buck Wiles was the locksmith that came out and he was super friendly with a big smile and very talkative. He was able to get in with his tools around the frame and unlock the car door. He was a really cool dude and he defiantly saved the day. Thank you so much to both company's *Steven's Towing. & Eastern Locksmith Services Inc. After all that we were able to drive away from that rest-stop in North Carolina and begin back on our Moving Trip down to Florida. Eastern Locksmith A+. 100%. :) read more

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The truck broke down outside of Raleigh after an epic week at OBX ... we had our two dogs with us too !!! It was scary at first but when Bryan arrived with a smile on his face I knew everything would be ok ! These people are the best , they do a fantastic job and they know how to take care of people ! Super super happy I went with stevens !!! read more

I had gotten myself stuck in a ditch about 15 feet off the road. Their driver Joe came out and helped with no problem! Will definitely be using Steven's Towing again! Thank you guys so much!! read more

Used Steven's Towing to transport my F350 from LaGrange, NC to Chapel Hill. Super nice truck, clean and comfortable ( I got to ride in the wrecker). Professional people all the way around. His dispatcher, Nicole, was very courteous and prompt in returning my calls. They were right on time to pick me up. Highly recommend this business! read more

I just stopped working for this company today they do not pay their help right they would rather hire crackheads so be careful choosing the company you want to tow your car I refuse to be a part of this company read more

Kendall was prompt, courteous and professional. Having car troubles is never fun but somehow Kendall made a bad situation a little bit better! read more

I was on a trip from DC to Jacksonville when my car overheated and stalled. Insurance was called, Steven's Towing was dispatched to tow me to the closest chevrolet dealership. I believe the gentleman's name was Anthony, not sure on that one, but he was AMAZING!! He was pleasant, friendly, professional and amazingly calming in an already extremely stressful situation. Thank you so much for your help! He spoke well of the company, highly of his boss, just an all around pleasant experience to what was turning into the night from hell. THANK YOU!! read more

Steven's towing was very reliable and very much appreciated. Kendall fixed my car up in less than 15 mins and had me feeling confident to drive my vehicle. Will recommend. read more

Had to have my mom's truck towed Monday night...the guy that came to tow the truck..he did not load or unload the truck very professionally. He acted like he was in a extreme hurry. He parked the truck sideways in the driveway. I am hoping he did not do anymore damage loading or unloading it. I am extremely dissatisfied with the service my mom and I received in our time of need. read more

They were very prompt and communicated on their ETA. The driver was very courteous and even followed is to our exit to make sure we were okay. I'm thankful our assistance company uses Stevens. I would highly recommend them to family and friends. The driver even had an assigned area to minimize our wait. They are top notch in my book. read more

On 6/22/16, we were on our way driving from PA to Orlando for our family vacation. Unfortunately, our vehicle broke down on the highway. It was early morning and already hot. We have already been driving about 8 or more hours. Our kids have been sitting in the hot van for about an hour before we made contact with a towing company through our roadside assistance program. The 2 that responded to the call were both very nice a professional. Understanding that we were traveling through with kids and dealing with the heat, they went above and beyond! Unfortunately we are not from the area, otherwise we would definitely choose them for all our towing needs. We highly recommend their services if you are passing through the area or even from the area. read more