I must say that I was quite surprised and very satisfied with the treatment from Dr. Guy and her…read morestaff. A lot of medical and dental offices treat you like an object on an assembly line. Everyone in her office made me feel very comfortable and were very detailed in all aspects of my visit. Even to the point of noticing my injured hand and opening the bottle of water for me. Dr. Guy was very detailed in explaining the images on the Xrays and laid out my options. She had my best interest in mind and made sure that I was comfortable with my choice. If you're searching for a pleasant dental experience, I would gladly recommend Dr. Guy at Flowertown Periodontics. Her staff also helped make my visit very comfortable and pleasant.

I was referred to Dr Ford by a orthodontist to tweak my bite after Invisalign. I was had been…read morefeeling that I wasn't quite aligned as it should be. After she did some exams and X-rays she stated she didn't feel comfortable with doing any periodontal work because she felt that more needed to be done with aligning. She was very friendly and very helpful in assisting with what direction for me to take. The office staff were just as nice. I would definitely recommend Dr Ford and office and if this type of service is ever recommended again I will return for sure.

Fabulous cleaning with Lorynn today! She imparts a sense of trust and competence which dispelled my…read moreusual tension completely. Great results - clean, smooth teeth.

Had to have crown lengthening done before I could get fitted for my crown by my dentist. Usual…read moreshots in the mouth that hurt worse than the procedure itself. Dr. Lacy and everyone else who assisted her did great. I am 3 days post op and so far so good no issues and very minimal pain or swelling and have yet had to use any Tylenol or Motrin. I took one star off however as the only thing in my post op bag was an ice pack. Apparently I was supposed to go home with a script for a chlorhexidine mouth rinse however that was nowhere to be found in my bag nor was I told I would need to do that. While not a huge deal as I was able to call the office and they were able to get it electronically sent to my Rx but it was still an inconvenience.

My husband and I are new patients, and new to the area. We both had the best teeth cleaning, x-ray…read moreexperience! the staff are so nice, and professional! I then returned a week later for a teeth whitening process!! WOW! I feel comfortable now that I can give a full smile again!! The specialist who does the Teeth whitening, as amazing, professional, nice, and kept me informed through the entire process!! Smile:) Advanced Dental Center...I/we cannot thank you enough! Glad to have found you! The Gores'

My 20 year old daughter went here for a routine exam. Put herself as the one responsible for…read morepayment even though she used my insurance. I received a bill in the mail in my name (even though I have never been there). I called Advanced. At first they said I had such and such insurance. Which I did not/ Then they my insurance was denied. I could tell these people were incompetent. So, I call my insurance. They said a claim was never filed. Wtf? My insurance called Advanced and had them file a claim. I am hoping to get this resolved soon. I had an appointment scheduled for myself in June but cancelled it immediately. We will be taking our business elsewhere.

Think Little Shop of Horrors!…read more I had work done here over the past 18 months and like a number of the reviews, I thought this place was ok as dentistry goes. Full disclosure: "I don't enjoy going to the dentist". And now for my Cane Bay Family Dentistry story... I arrived at 7 AM the day of the procedure and was led to a dental exam room where an x-ray was to be taken. After about ten minutes of trying to get the computer to boot up, I was led to another room where the x-ray was eventually taken. The doctor told me that I was missing a crown adjacent to the tooth to be filled. I asked for a price to do both repairs. I was quoted approximately $1,700. During the conversation that followed, I told the doctor that I really did not want to experience any pain, if possible. He assured me that he would be gentle and then administered several injections of a numbing material into my mouth. (These injections were quite painful) He told me that he would return in a few minutes once the medication took hold to begin the work. It was now around 7:15 AM. Next came the dental assistant who said that she needed to make an impression of the tooth that would be getting the new crown. She filled a dental tray with a rubbery material and told me to bite down on it after it was inserted over the tooth in question. For some reason, the tray contained the molding materials for both the upper and lower jaws. Why the lower jaw was being imprinted seemed odd but I digress. The dental assistant disappeared for at least 5 minutes... actually, a bit longer. When she reappeared, she began tugging at the mold attempting to remove it from my mouth. She pulled and wiggled and tugged but she couldn't loosen the device. At some point she chastised me for biting down too hard suggesting that it was my fault for the problem. This was strange. Another person appeared, I supposed it was a mold removal specialist, and she tugged and pried and pulled with all her considerable and determined strength but to no avail. Another person arrived, a woman dentist, who began another tug of war in my mouth in earnest, pinching my lip, pulling my beard and prying at this deeply entrenched gummy thing with all of her might. So many people were coming and going with their hands in and out of my mouth attempting to remove "Excalibur from the Stone" that I think even the receptionist took a turn. Nothing, nada... it was hopelessly stuck and I was miserable. Eventually, the troops reassembled got the male dentist to use a scalpel and maybe a tire iron to pry the thing from my jaws. Most of my teeth on that side of my mouth celebrated but seemed disoriented and somewhat looser in their foundations. It was now well past 7:45 AM. At around 8:30 AM, a good hour and thirty minutes after I arrived to have a tooth filled, the receptionist stood next to the dental chair and said the following, "I understand you are not happy with the procedure thus far." I said no, I was not happy with the incident that just took place but wanted to get the tooth filled and leave as soon as possible. That was when I was told that I would have to leave. She said the staff was uncomfortable and not willing to work with me as I was unhappy. After one hour and thirty minutes of pain inflicted incompetence, I was about to be thrown out of a dentist's office, the most loathsome place on Planet Earth for being unhappy. I removed the paper bib, placed it carefully on the chair and made my way quickly to the exit. I recalled seeing two older patients sitting in the waiting room on my way out and wanting to scream... "run away,, run away!" So for those of you who had a wonderful Disney-like experience at Cane Bay Family Dentistry, consider yourselves very lucky. For those foolish enough to venture into this Little Shop of Horrors beware... speak only happiness and sunshine compliments. They will likely treat you like a valued customer. Complain about anything, especially pain... and it's into Audrey II's mouth you go!

I would NOT recommend this Dental office. From the start my family knew this was not a good place…read more Each one in my family at their first visit made the comment that the staff was not nice there. They were not rude but just not nice. My son had a couple of fillings done there. After going twice we knew that there had to be something better and so we found another dentist. When my son had his first visit at the new dentist he told us that the fillings that Cane Bay Dental done were done incorrectly and needed redone. However insurance would not cover. I called Cane Bay family dentist to give them the chance to correct them and they would not do it. I couldn't believe that they would not make it right. I knew then I made the right decision to go somewhere else. I highly recommend Magnolia Family Dental. They are overly nice and a huge difference.