Do not fall for their lies. I signed up for insurance for $167 a month with the Drive Safe & Save…read more"discount". It jumped to $171 ($4 big whoop) and I accepted it. Now my bill jumped to over $200 a month. When I asked for an overview of why the drastic increase I got back, and I quote: "Drive Safe & Save® is included on this vehicle. The discount changed from $84.24 last term to $175.06 this term. The general rate premium for this vehicle increased by $183.27. The insurance industry is increasingly using data and advanced modeling to improve how policies are rated. The Enhanced Rating Plan now uses over 200 rating variables, compared to about 75 previously, to create more personalized and accurate premiums. A greater amount of data from third-party consumer reports will be collected and used within rating models. Examples may include: Vehicle Information Driver Information Prior Insurance History Claim Information Annual Mileage Consumer Credit Information Vehicle Safety Features We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims. Please refer to your Renewal Declarations that were mailed to you, or you can locate the document in your State Farm account online or on the app. We have other discounts that may be available to you, including bundling with other policies that may benefit you, such as a Homeowners' or Renters' policy and/or a qualifying LIFE policy. Please give us a call if you are interested." Three things standout to me on this. First, the statement, "We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims." That sounds like "We want more money" to me. Also, I have had no claims submitted in YEARS. Secondly, this sounds like a template response written by AI and it noticed the mistakes so it made up the previous paragraph. Lastly, they try to sell me MORE to "discount" the rate. I call BS and will be leaving State Farm after almost 15 years to find an agency that treats me better. Do not trust Jenny Stewart's branch of State Farm

I submitted information online and this agent's office responded. I got a quote on April 1st for a…read morepolicy I needed April 18th. The licensed person put an effective date of April 1st. I never asked for that date, not insinuated the need for that date. The next day April 2nd I followed up to solidify the quote and mentioned, for the first time when I would need the insurance (April 18th). I was happy with the quote and indicated that to the licensed person. I went out of town and came back to follow up and purchase my insurance on April 15th and the quote had increased by almost $30/mo. I asked why, bc I had a quote. They told me bc it was noted as Effective April 1st it could not change. I called SF CS and asked them if i had a quote given to me on April 1st would it expire by April 15th. They said no you should be good. I told him, online you get a quote and it usually expires in 30 days. Yes, you should be good, they said. I also asked if their was a rate increase and he indicated, no. The next day I called Jenny Stewart's office back and they said we have nothing to do with it we just place the effective date and it spits out the price. I don't doubt that is true, but read on. I called SF CS again and they stuck to their guns about the quote should remain the same. They called Jenny Stewart's office and altered their story. Why? I do not know. It's a guess, but they told me that she would call me to explain. Did I get a call? NO! The reason for my rant. I got an email at 5:19 PM, at the close of the day saying the they had a rate increase on April 15th. And that was it. Jenny Stewart obviously did not want my business! I surely do not recommend her!

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

As long-term customer with this agency when they open this agency they was so smooth taking care of…read morecustomers being very respectful calling you all the time and everything but as soon as they get growth they forgot where they coming from and how they do operation business which I blame it to the owner and lack of management I do not recommend them anymore I always recommend this agency more than 40 50 people I know but at this moment I'm going to say to everyone stay away from them I left a few message for Liz no respond I lost two vehicles based on lack of customer service and support and I pay almost $150 up $200 extra each month because I did trust the owner and the management and I thought they cover me but then I had to claim I find out they full of s*** they just want to get you locked in because you don't have paid attention to it sometime when you open your eyes and when you need someone support you you see that are not with you this office is completely out of line of trust

Lezlee Liljenberg's office has been our "agent" for well over a decade. During that time, I'm…read morehard-pressed to identify anything she has done for us. Turnover seems quite high (when we call/email, which isn't often, we never hear from the same person). Lezlee Liljenberg nor her staff rarely reply to emails despite the email address being advertised on her materials and the Allstate app. When we have had claims issues with Allstate, the office hasn't been able to advocate on our behalf. It's disappointing all around. I find dealing with Allstate corporately difficult on the best days. Having Lezlee Liljenberg as an agent has never helped us and in some ways has made it worse.

We have our homeowners and auto insurance through Farmers with Alex as our insurance agent. He is…read moreextremely helpful, knowledgeable, and quick to respond. My car and home was recently hit pretty bad with the hail storm and Alex was so quick to offer a helping hand that next morning. He made sure my car was put into the shop right away so the repair process could get started ASAP. I highly recommend Alex!! He truly wants to help and is always available to assist no matter what time it is.

Have been doing business with Alex for over 4 years now. Very helpful and is always competitive…read morewith his rates. HONEST and great customer service sums it up.

I recommend this agent because they give you personal attention…read more I've been in the trucking business nearly 20 years and its tuff out there so it's good to know someone has your back. Thank you Darrell and staff!!!

I had State Farm auto insurance for over five years. In December 2019, I moved from North Carolina…read moreto Texas where I was paired with this insurance office. It is now February 6, 2020 and it was not until yesterday that I found out that my insurance was cancelled on January 31, 2020 due to underwriting issues. Underwriting issues that were not my fault! I did not receive a call, email, or notice in the mail stating that my insurance would be cancelled or the reason why. What prompted me to call State Farm was a notice from the bank holding my car loan stating that they had received a cancellation notice. When I called on February 4th, they stated that there were not any notes and they would need to research and call me back. How can they cancel someone's insurance and not have any notes?! They called me on February 5th with the reason it was cancelled (again, not anything that I did) and provided me with a new quote that was $140 more than what I was paying. The only good thing that came of this situation is that, Christina, the individual assigned to my policy provided me with information to a broker who was able to find me a policy comparable to what I was paying. I was lucky though because State Farm had already reported the lapse in coverage. I'm so confused as to how everyone got notified but me! Needless to say, I don't recommend this insurance office.

State farm is always dependable and the people in this office are very kind. They have helped me…read morewith life insurance as well as home and auto. I feel very informed whenever i have questions.

BEST INSURANCE AGENT AROUND! Good 'ol boy with good 'ol values you can trust. Glad my family & I…read morehave someone on our side...but not Allstate. Thank you Drew!!

As a business owner I've dealt with alot of insurance agencies. Drew Stallings is the best in the…read moregame!

Great customer service. Giselle and Mariana are friendly, knowledgeable, y hablan español!…read more Bonus points: the owner's sons are eye candy.

This place is awesome, they really helped me out. I was in a pinch and they was there for me with…read morefast and relabel service. I will use them from now on. Thank you.