Not good at all is been a year and the adjuster Denzil more talks with calki attitude dos not help…read moreit all i got 3 claims from last year and day don't want to pay they didn't even approve my rental we should report this company

Could not get anybody to answer the phone put me on hold for over 35 minutes which I was at work so…read moreI was able to turn the volume down and lay the phone down but ended up hanging up because nobody came back to the phone I was in a car accident and the driver that hit me says she was insured by them. I tried to go online and file a claim and it's saying I don't have that driver's name or policy number in their system. So it's very necessary for me to talk to somebody, but I can't get them to answer the phone very discouraging

Hi my name is Carlos :…read more To whom it may concern I would like to let know you know the excellent customer service Nereida and Adriana provide at the location on Irving Blvd Irving TX. Friendly staff always to help and assist me with all my questions. Every time I go the office to make a payment they're always smiling, very friendly stuff always going the extra miles for the customer.

From the owner: At Altima Auto Insurance, we’re not just another agency selling policies. We’re a local,…read morefamily-owned brokerage that puts people first. Unlike big-box companies, we shop multiple carriers to find the best coverage at the best rate for every customer. We also pride ourselves on being accessible and personal: our agents answer the phone, explain your options in plain language, and are here for you when life happens. With us, you don’t just get insurance—you get a partner who cares about protecting what matters most.

I was taken care of by Monique Gomez as a broker and she really does have great customer service…read moreand is very helpful genuinely, She was understanding and offered services that I didn't know I needed at no cost and I'm just very grateful that I was helped by that individual. She did great Good Job Blue Fire! Def 5 stars from me.

If I could leave negative stars, I absolutely would. I set up auto pay on six different occasions…read moresign six different DocuSign so that my payment could be made on time every month somehow each time with every new agent I spoke they never actually set up my auto pay and each month instead of paying my $75 balance I had to end up paying 200 every single month because of late fees And it wasn't even that late. I'm talking about next day late after I've been texted that my payment wasn't made, and I had to call the agent again saying why my auto payment wasn't set. This insurance has to be a scam. Please avoid it at all cost

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Bradley was a huge help! He answered all the questions that I asked and many that I hadn't asked…read morebut needed the answers to!

Jason was fantastic to work with while helping us secure our insurance coverage. He was fast,…read moreresponsive, knowledgeable, and made the entire process smooth and straightforward. We truly appreciated his guidance and personal attention throughout. I would highly recommend Jason to anyone looking for a dependable insurance broker.

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Carlos Chargoy is not only a great agent, but a great person. He speaks perfect English and…read moreSpanish, which makes every customer feel understood and comfortable. He's a family man who truly cares about the people he helps. Carlos takes the time to explain coverage, answer questions, and make sure customers feel confident in what they're getting. It's clear he values relationships, not just policies. I'm proud to be part of an agency that treats people like family.

From the owner: As an Allstate agency in Irving, our knowledge and understanding of the people in this community…read morehelp us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more. You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services. We’re committed to helping Irving residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today. (972) 819-7775

This agency/office is NOT helpful at all. They kept invoicing me on things that we agreed on…read morecanceling. They called over and over again when told not to call. This harassment kept on for a week or so. They kept asking for information that was in there system over and over again. I would not recommend this agent and or office seeking any kind of insurance go somewhere else FAST! Guy T

Really excited about my new insurance agent! Claudia was very helpful and took the time to explain…read moreall of my options. High recommend this office

Monica was very easy to work with and the quote was competitive. I will go to Monica when it's…read moretime to renew auto to bundle with the home coverage we obtained today!

From the owner: Bundle and Save- Did you know you can save more when you combine your home, auto, and life…read moreinsurance with Farmers? One policy is great -- but multiple policies mean bigger savings and better coverage.