This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

I'm very happy with the service that I received from Skyler. I met with her and explained what I…read moreneeded and she gave me very good options with a better rate without sacrificing important features. She was very easy to talk to and I just felt very comfortable going over the very many points and issues and dealing with a certain timing issues regarding my previous policies.

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Bret Byrd has gone above and beyond to help get the best rates possible, give advice and explain…read morewhy. In the past other agents that I have worked with only focus on price but never explained the why. Bret has helped us shop every year and look forward to continuing to work together!

If we could give Robyn's office more than 5 stars, we would. We call and they're on it -- whatever…read morewe need. A very seasoned (and highly successful) sales mentor once told me, "The sale really begins after you close the deal." That made me successful in my sales career, and helped me spot other winners. Their Customer Service is over the top (special props to Chad and Amanda), and whenever we had any claims, they took care of any questions immediately. Robyn "inherited us" from another State Farm office when that owner retired. While I didn't think it was possible to outshine their service, Robyn's group consistently does just that. We refer everyone to Robyn if they are looking to change carriers. You can work with them with confidence.

Shaffer was amazing. He spent over an hour on the phone answering questions and was ver friendly!…read moreWould definitely recommend this business!!!

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Excellent service the most trusted closing company the staff so humble and professionalread more

Diana gave Great customer service and got me some great pricing. I bundled my home and auto with…read morebetter coverage and a lower price than my previous insurance plan.

I started my encounter with your receptionist when I browsed searching for a company to purchase…read moreauto insurance ; like the previous two companies that I rushed through I was about switch off and continue in my search, but I detected something in the receptionist's voice- soft, kind and welcoming.She transferred me to a Bobbie Ann, one of your agents who took time to share with me the different options. After I gathered information and returned for more inquiries Ronnie took over. He was knowledgeable, patient as he carefully explained all that I needed to understand to make useful decisions.The review calls for a number out of 5; but from my experience I give this office a 10/5.

I have been an Allstate customer with another agent, but when he recently retired, I was…read moretransferred to my new agent, Scott Cato. I worked with Sixto Molina at the previous agent, and Sixto has moved over to work with Scott Cato. I have received great service with Sixto, and I am confident that will continue! I would highly recommend Allstate!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Frisco. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Frisco residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Frisco today.

Marc Matney has been the most honest and reliable insurance agent I have ever met. He is always…read morewilling to assist me and my family in any way possible with our insurance needs. I highly recommend him.

From the owner: As your local agent, my mission is to offer superior insurance and financial services products to…read morethe residents of Denton and Collin County. My team and I aim to exceed the expectations of an insurance office and hope to gain the lifelong confidence of everybody we serve. License #: TX-1326303, AR-8484974, NM-8484974, OK-3003774787

I have been with Rick since the early '90's and my renters insurance. Things have gotten much more…read morecomplicated over the years with marriage, houses, kids and cars, but Rick has been there every step of the way. Never hesitates to meet with you in person and catch up on your life and what works best for you. Definitely feel he is someone I can trust to help me make the big planning decisions.

My husband and I have used Rick Tanner for over 20 years. We have had our house, cars and an…read moreumbrella policy with him. We sold our house in Coppell recently and now have renters insurance as well as our cars and umbrella policy still. He has been great to work with on everything including a fender bender, hail damage to the house, etc. We highly recommend Rick. Even if you have been with an agent for many years, it is always worth checking someone else out. Thanks Rick for all your help over the years!!

This team did an excellent job! Kenny helped us save money…read moreacross the board! From my teenage boys' insurance beatdown to our home policy, they saved us on everything! Insurance rates are kicking our butts out here. I suggest you give Kenny a call!

We have been a part of Ryan's office for 10+ years, using State Farm for our auto, personal home,…read moreand rental homes. The office manager, Lynette (?), prior to 2022 was simply amazing; she made a true effort in finding me the best deals and communicate extremely well. It pains me to write this review just based on the past 6 months, but I received such horrendous customer service and no response from his office, that this is my only avenue. I hope someone from the office will remedy the issue (I tried to get contact Ryan and his office would not allow us to talk to him directly) and those reading this review will be prepared to know what to expect. As I was attempting to get coverage for family members outside our immediate family mid-2022, I noticed major differences in response time and guidance. It would progressively take longer for what felt like simple requests like a cancellation of a policy or quote for a new policy...I'm talking 3+ weeks with no email or phone call. It wasn't until that family member was involved in a car accident did we find out that their policy had been cancelled; their office claimed underwriting sent out a letter notifying us via mail but that is definitely not the case. We combed through many notices from their office and did not find that one. After contacting a lawyer, they said insurance companies have protection around notices getting lost in transit or whatever, so that point is a losing battle in court. Prior to the accident, I had called their office for 3 weeks trying to get a status on that particular policy as I was informed over the phone it required some changes - nowhere in that communication was cancellation mentioned. I had emailed multiple times but the manager (I know her name very well but do not think it right to negatively speak of someone online even though their actions very much warrant it just because it's so permanent) was hardly in that Carrollton office and those answering the phone were not licensed so could not give guidance nor make changes; they could only "pass along the message." I spoke to the manager finally after the accident occurred and learned that she was stretched across multiple locations and seemed to be one of the few who were licensed who could help. She also told me that she had only been licensed barely a year and that the office doesn't really check their emails (nor do they check their voicemails or pick up the phone, apparently). What I took from that conversation was that she was overwhelmed and also did not have the expertise to have guided my family well at all. I am fuming because since discussing that huge issue with her, Ryan has not reached out at all and on top of that, I am continuing to be billed for a policy I was told on the phone was going to be cancelled. I plan to cancel my other policies with this office immediately. While once a great office, something has happened that has degraded the superior customer service and quality expertise I once received.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.