I had an excellent experience with Tickets Confirmed! The entire booking process was smooth, fast,…read moreand stress-free. Everything was clearly explained, my tickets were confirmed exactly as promised, and their customer support was responsive whenever I had a question. What impressed me the most was their professionalism and reliability. It's not always easy to find a travel company you can trust, but they exceeded my expectations. I felt confident throughout the entire process, and everything went exactly according to plan. I truly appreciate the outstanding service and will definitely use Tickets Confirmed again for future trips. Highly recommended to anyone looking for a trustworthy and efficient travel company!

Tickets confirmed is an excellent travel agency. Steve is very responsive, knowledgeable and his…read morerecomendations are very informative. I've been using Steve's services for a very long time and travel to a various destinations. Our last trip was to Catalonia Marina Beach resort in Riviera preferred club. Great resort, awesome beach, excellent food. Our family and friends use his services across multiple states ( NY, CA, Chicago). It's a pleasure to work with him. Looking forward to a new adventures!!!! Thank you so much Steve for all your hard work!!!

Mary is SO responsive and on top of all the details! She has lots of great suggestions and is…read morewilling to make the extra effort to call the cruise line, hotel, or transport company to make sure they have just what you want and no question is left unanswered. Mary also went to bat for me, trying numerous times to get the cruise line to waive a change fee they had imposed. Not taking no for an answer, she kept calling until she found the manager who made it happen! I feel so lucky to have met Mary - in 2 months I've already booked a last minute cruise and a second just a few months out!

Mary responds so quickly to any questions I ask. She really works to find good deals and having…read moretraveled lots herself, is full of good ideas. She did not lead us wrong on our trip last summer.

We have used Travel Plus Inc for our trips for over 10 years and have always been personally…read moreattended to, seeing our travel ideas come to life. Thank you Barb. I would give them MORE than five stars if I could because over the past few days they have gone above and beyond! A cruise we had booked privately got cancelled 4 days before departure and we called Travel Plus for help. Within 2 days (a nail biter for sure), Jen found us a trip that fit our timeframe, budget and desires! She is our travel superhero.

I recently used Travel Plus to book my honeymoon to Aruba. The travel specialist selected to book…read moreour trip has been going to Aruba for the past 15 years and knew so much about the destination that I felt going somewhere else I would not have received this valuable information. The travel specialist recommended restaurants and excursions and was able to help us secure snorkeling and scuba without us even having the lift a finger. Travel Plus offers so much more service they provide you with memorable experiences. Lastly, while on our honeymoon due to weather here in Chicago, I was able to call the travel agency and they were able to help re-book me on another flight at no extra cost. An amazing experience!

We were looking forward to a trip of a lifetime. Something special that would be a great memory for…read morethe entire family. This was easily the most expensive trip we have ever booked, and we did it through Travelex International in Barrington Illinois. An issue came up where one of the travel finders wanted to levy a $500 penalty for a documentation change. When I asked Judy F. our sales person to help the resolve the issue, her response was "I am just the messenger", "I don't make the policies.". For context, I have a unique spelling for my middle name and Judy was completely clueless as to the challenges of having a name that is different from Bob, Dave or Sally. Her response and lack of initiative was so lackluster that it made me wonder if the company is unfriendly towards people who are different or minorities in general. I was taken aback, and still struggle to how understand person can bill themselves as a "Concierge" experience with such poor service and lack of empathy for the customer. Never again. To the owners, I would highly suggest they look beyond their current hiring practices and strive to bring on a more diverse staff that better understand the needs of people form different demographics. I realize there are many Travelex International locations. The one I am referring to is at 2061 N Barrington Road. Perhaps the other Travelex International locations offer better customer service.

Over the last 7 years I have booked about 6 trips for myself or my parents and have been very…read morepleased with their service and recommendations every time.

Great place to get a human to put your plans into perspective. With so many online options you…read morecould do it yourself, but for the same price you can get personal service and save hours and hours of perusing websites. Plus they take deposits on some trips and can get the whole trip done instead of paying 100% upfront. I like to plan my own trips and watch all of the Steves and lonely planets videos and blogs but the time i waste when they have inside info already makes them a no brainer.

Super efficient and courteous. I went here to get my JR passes. The lady was very thorough and…read moreexplained to me what trains I can take and how the process works. Great service in Chicago.

VERY nice people! I didn't realize that the Japan Rail Pass needed to be mailed to my house, and…read moreas a result, I didn't order in it in time before leaving for Japan. Luckily, our layover at O'Hare was long enough to permit my husband and I to go to their office to purchase the pass - that, and the fact that the woman who helped us processed everything extremely fast (we were in and out in 10 minutes). Also, a gentleman who works there provided us with a taxi company to call to bring us back to the airport - and even checked the status of the traffic on his phone (since we were cutting it close). We apologize for being so rushed, but want to thank you two for being so accommodating and going above and beyond! There was no line at security, so we arrived at our gate with 1.5 hours to spare! :)

The best of the best in customer service after twenty years this company continues to improveread more

Five star experience through & through…read more I was recently looking for a limo for a day & I called countless companies & all of them were charging a premium. The companies I did call weren't really selling me on their service so I kept looking for a company that I could feel confident in. That's when a friend referred me to Inverness Chauffeuring & Barrington Limosuine. I called & spoke to an employee on the phone & not only did they give me a great rate for an entire day but they sold me on their service & made me feel confident that I would have no problems throughout the day & that everything would go smoothly. The day of my scheduled pick up the driver arrived a few minutes early & was very kind & professional. The limo that picked us up was a newer model & was very clean & looked very nice. Throughout the entire day everything went smooth & according to plan. I would highly recommend this company to anyone looking for a limo for a very good price.