We used ECHO to move our party of 9 from O'Hare to Milwaukee, and a few days later from Milwaukee…read moreback into Mid town Chicago. We had booked the big Transit vans because we had a mountain of luggage. The service was impeccable. On time both times, the driver was polite & helpful and vans were spotless. During our trip I had to make some changes to pick up times which were made without any issue. ECHO is by far the best service I have ever used, I cannot say enough good things about them. You are the best.

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I have used The 312 Limo company two years in a row for the Hinsdale Kitchen Walk and they never…read moredisappoint. They are always a little bit early, which is appreciate to load coolers, and snacks and the service is always top notch! They are my go to limo company for events, and I can't wait to work with them again in 2027.

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

I couldn't recommend Limotainment enough. My husband and I needed a bus big enough to accommodate…read more25 people for our wedding. It ended up snowing all day and Limotainment still showed up! We worked with Mike and he was awesome! He helped us organize transportation and went through all the details. He even let me call him later in the day on a Friday to talk about transportation. Such a nice and accommodating man. Our driver for the night was Priest. He was professional, fun, and efficient. It snowed ten inches on our wedding day and we arrived at both the ceremony, and reception safely and in a timely manner. We also had someone leave a belonging on the bus and Priest came back to drop it off. He was truly the best! 100/10 for Limotainment. They saved the day during a snow storm and were great to work with!

I have been using American Limo Express for over 4 years now and can't say enough about Shan and…read morehis team! They are always on time, professional, kind, clean/comfortable cars and safe drivers. I travel weekly for business for over 25 years and American Limo Express has been the best service I've ever used. I highly recommend using American Limo Express for you and your family's transportation needs.

We used American Limo Express for my daughter's birthday party transportation from Glenview into…read morethe city and back. We sent six teen aged girls on their own and felt totally safe with this company. They were amazing. No problems whatsoever. The driver was very responsive and gave continuous updates by text (drop off, ready for pickup, on our way...). The sprinter van was awesome. The six girls loved it and said it was was so much fun. My daughter is still saying that her birthday was so fun and the limo was a big part of it. Price was very reasonable compared to other limo services. I couldn't be happier with ease of booking, the convenience, non -stress, and finally the results. Additionally, due to the snow and weather the previous day we asked for an earlier pickup time and it was absolutely no problem. We will definitely use them again.

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

I've used Lee and his team for airport transportation, trips to games and concerts and even…read moretransporting cars for years, and the service has always been OUTSTANDING! They are consistently on time, professional, friendly, and dependable. The best endorsement I can give is that I've trusted them with my family and even used them to transport my children when they were younger. That level of trust says a lot about the company and the people behind it. I've recommended them to many friends over the years, and they've all had the same great experience. A terrific company that I highly recommend!

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

My favorite and only limo service in Chicago. I used American Taxi for years and years of regular…read morebusiness travel. I switched to VIP over 10 years ago because I find Ammar and his team to consistently be available, on time, pleasant, safe, clean, comfortable and always reasonably priced. I book rides now through their iOS app, which is very convenient. Amazingly fast pickup from O'Hare. I've referred family and friends to VIP, and they have been very satisfied too.

Spectacular service. On time. Helpful. Took care of my elderly parents needs. Arrived at the…read moredestination early... sent confirmations and payment info immediately. Would use again!!!!!

Nicole was awesome! Her timing was perfect. She loaded our bags and patiently waited for our little…read moreone to go to the restroom. I would recommend this company to anyone! It costed a bit more than taking the bus but it was so worth it to the 9 of us to not have to get our luggage to the bus! We were all tired and ready to be home and to have that vehicle waiting for us was invaluable! Thank you!

Oliver was amazing 1st class car and Service!!!…read moreHighly Recommend Car was early and we arrived ahead of schedule