our son broke his arm in football, we were sent to Kansas Orthopedic Center for care. His…read moreappointment was with Dr Jex, we waited for over an hour past our appointment time, never saw Dr Jex, we saw his PA Rachel, which was fine for us. They set us up an appointment for 4 weeks with Rachel, 3 weeks later they tell us that our insurance won't allow us to see the PA and we have to wait another week to get his cast off because Dr Jex won't be in the building that week. The girl who called me was condescending, telling me I must be confused why they had to change the appointment, I corrected her and told her that no, we have a problem with the appointment change because we had signed him up to play in a Super Bowl game that is scheduled prior to the new appointment time and we need the cast off beforehand.

The surgeon I saw was great. unfortunately, trying to get questions answered from his staff is…read morequite difficult. As of now, I've waited two weeks for a response

This is a terrible clinic. I can't speak for what their actual surgical skills are, but what I can…read moretell you is that everything around their surgery is incredibly unprofessional, and they have no ethics. It seems like a lot of people have had good results here and thats great. But if you're like me, and the surgery doesn't work like intended, the doctors will treat you terribly. While I was under their care, I posted a negative review because of the bad treatment on google reviews. They saw that review and Dr. Livermore apparently got pissed and lost his temper - That's what they told me when I came in. They told me to sign something saying I would be "released to find another provider". At the time i just signed it without thinking. Turns out it was a patient/client separation where I was waiving my rights to be seen. They cancelled my physical therapy immediately after this and I was unable to get treatment for over a month fresh after my shoulder surgery. 2 years later and my shoulder still doesn't work properly, but at this point im too scared to even try to approach another shoulder specialist in the area because they all know eachother. Rachelle and Dr Livermore willingly and knowingly led a 22 year old patient into signing a document that would remove their ability to get needed physical therapy. And they did it because they were mad about an honest google review.

Beware, phone calls, appointments and referrals all take a long time and everyone I talked with…read moredidn't seem to care. There policy is they have a week before they send in referrals to insurance. So now it's 3 weeks later and I still haven't heard anything back from the. I would recommend to try and find a different facilit.

They are super helpful and professional, advised me what steps I needed to take before I could…read moreproceed with them. Didn't try to push stuff on me. Highly recommend.

Almost $700 dollars and only got two days relief. When I told them they want to reschedule more…read moreshoots but I get to pay again! no thanks! This place is a big racquet will not recommend it to anyone. Monica is rude!

Will not go back go this doctor. Had surgery 2 years ago and still having major problems with my…read morefoot. My foot started bleeding after they bandage it up, went back and they never check the incision just rewrapped the outer layer. Week later found out that the stitches were never tied off right and my foot split open. Couldn't get it back together, it was so swollen. Week later they gave me a block in my foot that hurt very bad and pushed my incision together to try and get more stitches in. The bad events go on. My foot has never been the same again.

Do not go to this doctor. She left stitches in my foot and put a cast over it. It sure did hurt…read morewhen they came out. I was in a cast for 6 weeks (3) Casts. Non weight bearing. She would not give me more than 20 pain pills .She did not explain that I will have 3 screws in my foot. She has damaged my nerves. I would have never done this surgery if I knew what she would do. I have to take Lyrica. It is 600.00 dollars a month. She refused to fill out my Aflac paperwork so I did not get paid while I was off work.

I used Dr Justin Strickland because reviews said he listens. I saw him ONCE. The first time I went,…read moreand nothing afterwards. I broke my arm badly. All the way though but in a place that made a cast impossible and still lined up so no surgery (so I was told). I already had a badly torn rotator cuff and explained that the first time. I only saw his PAs after that and they would not listen. I kept explaining that I was also having issues with my arm all the way to my fingers, specifically with my elbow and wrist. On w PA said it might be the ulnar nerve but we could look at it later. My next to last time there I specifically asked to see Dr Strickland the next appointment. I was assured that I would. I didn't. Asked again. Assured that I would. That appointment was for Jan 7th, a Wednesday, almost a month later. On Monday the 5th I received a call asking to reschedule. The doctor (who I only saw once) wanted to reschedule because, and I quote, *He no longer wants to see patients on Wednesdays.* They rescheduled to end of month. I didn't go back. My arm has a torn rotator cuff, a torn biceps, and a compressed ulnar nerve. I have another doctor (who listens shockingly) who will be performing the surgery.

Beware!!! Pick another office for your medical needs! This office runs their patients through like…read morecattle. They LOST my husbands MRI disc so a diagnosis was given on age of my husband and an exray only. When the disc was located, and still never reviewed by the doctor, I went to pick it up and was handed another patients disc! They charge over 300 dollars just to walk in their door the first time. To discuss medical diagnosis, the doctor did it INTHE WAITING ROOM in front of other patients! Does this office not understand HIPAA laws?

My 1st.visit was very good. My new Dr. Is pretty and Smart. Also was very personal and interested…read morein my needs of health

I went to the ER the morning of 11/20/2020 because I fell on my arm on 11/19/2020....to find out…read morethat I broke my elbow.....I was told to follow up with a certain orthopedic doctor by the ER doctor.......I called the ortho doc on 11/23/2020.....I was told that they don"t except my insurance....... So I called my insurance company so that they could tell me which orthopedic doc accepts my insurance.......The nice lady that I spoke with found an ortho doc for me but I needed a referral from my doctor......So she called 11/23/2020 (before noon) GraceMed Good Samaritan Clinic (the clinic that my husband, children, and I have gone to for the last few years) to have them call in a referral to the ortho doc that accepts my insurance........mind you my doc is out of the office until sometime in December and has been out of the office since September or October......my doc has not responded yet.....which I have no problem with.......she has her LIFE OUTSIDE OF BEING A DOCTOR!!!!!!!!!! BUT there is another doctor there that CAN CALL IN THE REFERRAL for me...........CATCH 22!!!!!!! I FIND OUT TODAY 11/24/2020 I have to make an appointment to see him IN ORDER FOR HIM /HER TO GIVE ME A REFERRAL........I HAVE BEEN TO MANY CLINICS AND DOCTORS OFFICES IN MY 42 YEARS OF LIFE.......I have NEVER needed to see another doctor at the same office if my doctor was out to get a referral for something like this.......I AM TRULY PISSED OFF!!!!!!! I was advised by my insurance company to fail a complaint with them and find a different doctor.......Don't get me wrong I LOVE MY DOCTOR (Dr. B) she is the BOMB!!!!!! I AM DONE WITH THIS PLACE!!!!!! I WILL BE MAKING THE NECESSARY PHONE CALLS I NEED TO MAKE CONCERNING THIS ISSUE!!!!!!! I have NEVER had ANY issues here!!!!!!