My son's pediatrician unfortunately retired and we had to find a new doctor. I went based off the…read morereviews here... had high hopes for this office. First we were thrown off because we scheduled with Dr. Alaaeldin as a new patient, on a Saturday. We were never told he wasn't there on weekends. The front desk RARELY picks up the phone, took a while to even schedule this appointment and they clearly lose medical information that's being sent to their office by fax. We were very surprised to see a PA would be the provider when we went for our first appointment. But she was pleasant and so were the interns that we met that day. The PA Karen explained she's the one who sees patients on weekends... We had several issues with the staff though... in particular the very unhappy woman in the Lab. (Again we went on a Saturday, it's a different woman on Saturdays for lab too). She had a nasty attitude and literally yelled at me saying they never received the vaccines from our old pediatric office. She never even introduced herself. She was bopping her head and everything, looking like she fell off someone's dashboard. I just laughed it off and went back to the PA to ask her about it and she said she'd pull it up from the CIR and not to worry. They rescheduled my son's appt (again for another weekend) to get his vaccines. When we went for this appt (2nd visit) again, same lady from the lab asks me for the vaccines lol. She even claimed they called me and left messages asking my child to fast for bloodwork? I showed I never received any of those "phone calls" nonetheless, messages. At this point I'm so confused because they already claimed they never received the THREE faxes the other Pediatrician sent them with immunizations... Then now they were claiming they didn't find my son's information in the registry (CIR) either. Implying the previous PCP never inputted the vaccines he received for all those years... again she caught an attitude... Staff is EXTREMELY unorganized and unprofessional. After further review seems like the lab lady even misspelled my son's name and who knows if that's the real reason why they never found the vaccines in the CIR. I contacted the old Pediatrician that we used to go to and her Assitant pulled up his vaccines in the CIR without a problem... with the correct spelling of his name. I wouldn't recommend this office to anyone... there shouldn't have been all these issues, especially this early on. Clear red flags wasting people's time going back and forth. Again, the PA was nice and did a televisit with us when my son caught a cold... but the staff could really make or break it for you.

Great Doctor and team Very clean office…read more I feel very comfortable with my baby and care that I receive from Dr. Alaaeldin Office experience and staff is always smiling and on time appointment

If I could leave zero stars I would. Let me start by saying I couldn't believe that dr matthews…read morewould call me to argue with me. My daughters school nurse called to inform me that dr matthews gave her immunizations that she needs for kindergarten not for pre k . I then called dr Matthews office to inform them. Dr matthews called me 2 mins later to argue with me and tell me that the nurse doesn't have her degree speaking of the school nurse as if her degree meant nothing. Then proceeded to tell me that i had no right to tell Her she gave the wrong immunizations. She was so unprofessional and I never experienced that with anyone. For her to hold her degree so high surprised she would speak to anyone in that manner. I only went to her because she was the closest doctor to me. But this on top of her wait time isn't worth it.

An actual angel. Yes you might wait a bit longer but she is totally worth it. She is caring kind…read moresmart and thorough. I don't mind waiting because I know once Dr Mathews is with my kids they will get 100% of her full attention. Absolutely love and recommend her!

This doctor's office is terrible and they're all about money. They won't see my child who's three…read moremonths old because I did not vaccinate her yet we're waiting till she's a little bit older. They're all pieces of shit.

My parents have been taking me to this practice since I was born! Now I'm 20 (and old enough to…read morewrite a Yelp review) and the doctors and staff here are so helpful. They listen to what you really need. They also redid the waiting room and it looks so clean and crisp. A great environment for kids and young adults.

Dr. Ciro Grello is an outstanding pediatrician. I will refer all my clients to his practice. The…read moredoctors are all fabulous and the nurses are great. The office staff is also extremely professional and helpful. They always answer the phone and fit us in when ever needed. All four of my children went here and now my granddaughter as well.

I was suggested this place by my sister-in-law before we gave birth to my son and I absolutely love…read morethe place. Everyone there was so nice and friendly.

Wonderful place! Especially front desk, Rayle is amazing…read more Doctors are All great - office manager Ana is great

I've been coming to this practice for nearly 25 years between my two children. I found Dr. Rakowska…read moreby accident when my son was little and just love her. I honestly don't care if the front desk people aren't warm and fuzzy when Dr. Rakowska gives such loving and exceptional care to my children, but I understand why that would turn off people. I also can't speak for the other Dr's in the practice as I only see them if it's an emergency and Dr. Rakowska isn't available. She's been my go to pediatrician since I found her.

Cockroaches, long waits, everyone is rude, no management, nurses are kind of rough with kids. I saw…read moresomebody get tested for Covid bc they were having symptoms then they brought another kid over without cleaning or sanitizing anything (not even their hands). Stay away.

Amazing staff and drs. They take good care of my kids and explain in great detail. Expect a longer…read morevisit

Clean facility, very homey. Bed for both patient and parent are comfortable. Technicians are so…read morekind and patient. They answered all of my questions, and asked my son if he had any questions (he mostly wanted to know how to work the remote!). They have every streaming service on demand for the kids to watch while they are set up. Private bathrooms for each patient. Even though the wait to get an appointment is long, put yourself on the wait list. All 3 sleep studies we were called when there was a cancellation and we got in earlier.

The Absolute BEST Pediatrician.. We love her!!! My daughter is now 20 and does not want to find…read moreanother dr. She is amazing and is always there when needed even for a call with a question. I HIGHLY Recommend Dr. Apun

The earlier review consists of hearsay and exaggerations from a disgruntled former patient of…read moreanother doctor: 1) One can't blame Dr Apun for Dr Reyes' sudden retirement. He had fully planned to stay on, but for various circumstances involving his own health, he appropriately requested to step down, and gave notice in a full-page newspaper ad. If the patient was taken aback by the admittedly unforeseen circumstance, she wasn't playing attention. 2) The records retrieval and chart copying charge for $10 for each child and $1 per page is wholly fabricated. If it were true, it would be highway robbery. But shouting that a banana was priced at $14.95 does not mean it actually happened. When a copy of a chart is requested, the .75 cents per page is a standard dictated by the New York State Dept of Health; that has always been the case with this and most physicians' offices. The contention that "the most" one can charge for copies of charts is .25 cents per page is the creation of an ulterior mind. Likewise, the retrieval charge for accessing the records from storage is also a standard $5/child--always has been, and always was at the time, and is based on actual expense. However, with some rare exceptions--mostly chronic or persistent congenital conditions, such as diabetes or development delays--complete charts are mostly useless for the offices that receive them. Pediatricians' offices require one thing for the vast majority of healthy children that transfer to their practice: an updated immunization record. And here's the real kicker: Copies of these are always available for NO CHARGE. Free I tell ya! So while the story relayed by the reviewer makes for great cigar-chomping, muckraking, scenery-chewing melodrama, for what she REQUIRED to transfer to the physician of her choice, she could've easily had for a song and a dance. Without all the ensuing drama. 3) Former employees, released for just cause, have one thing in common: an axe to grind. Add to that the embellishment of a former patient of a former physician of a former office, and you have makings of tabloid fodder with about as much validity as TMZ.com. A more accurate test would be asking current patients in the (usually full) waiting room for their opinion: Are they there for the no doubt impending censure of the office of "doctor misconduct new york" (whatever that is) or just to bask and soak in the "money-hungry" milieu? Bemoaning unforeseen circumstances that are no one's fault, creating phantom charges from thin air, citing the suspect testimony of biased vindictive parties: these are the shrapnel of a destructive mind bent on some kind of self-satisfying vengeance. Keep this in mind before swallowing wholesale anyone's OPINION (me included!). Here's a novel idea: If you're in need of a pediatrician, come in one day. Look around. Ask other parents their thoughts. Schedule a visit. See for yourself, not based on someone's delusional bad experience. Then if you're so inclined, write your own (good or bad) review, based on objective facts. THAT, folks, is accurate and constructive.

I have to say I was very impressed by PM pediatrics. Earlier…read moreon this past Monday, my daughter was experiences fever for over 24 hours and coughing. I took her to our pediatrician who prescribed her medicine but towards the afternoon I felt that she looked worse. I researched online and saw it was recommended to come to PM pediatrics if your child has croup. It was around 4 pm and we were able to make a 4:45 pm appointment online which was great. Filled out our insurance information prior to arriving and her symptoms. PM Pediatrics is located right on sunrise highway and had a decent amount of parking shared among other stores in it's complex. We easily checked in and paid the copay and did not wait long to be seen. First off - the office is designed wonderfully for kids. Fun artwork, stuffed animals and TVs playing movies which offers a more relaxed vibe. The medical assistant took my daughter's vitals and weighed her and alerted the PA, Jessica, that she was having a bit of trouble breathing. The nurse and PA came into the room and evaluated her and prescribed her a steroid shot to assist in her breathing as she was visibly having more difficulty breathing. I am so thankful I came in for this as we would've had to go to the ER overnight so this avoided it. Then after the shot, she was given a nebulizer treatment and monitored until stable. I appreciated the thoroughness of care at PM pediatrics and by PA Jessica and her team. We were there for almost 2 hours as they were waiting for my daughter's oxygen saturation to be stable and I appreciated the time they took with her. We were sent home with a nebulizer and script was sent to our pharmacy for the nebulizer treatment. They said they were to bill our insurance after which I was thankful for because my daughter needed that nebulizer before bed. I am definitely coming here again if we need to and will be recommending this facility to others!

Please don't bother What a pain…read more My 15 month old was brought there yesterday for a bad cough Like terrible cough We met with a NP and she gave my daughter a 1 time does of a steroid! Then she stars she will send over medication to the pharmacy for her to take for 7 days! Fast forward I go to the pharmacy and no medication of course I call back sat on the phone for 20 minutes waiting and an Indian doctor gets on the phone not knowing anything about my daughters condition repeating asking the same thing over and over again! He said my daughter was diagnosed with a condition called "crew " I am not sure if I am spelling it correctly or not cause I was never informed of it! Then he said he see nothing in her chart that stats she will need any medication for the next 7 days! So safe to say I'll be bringing my daughter to the hospital because I don't want her to catch pneumonia and such a big miscommunication can truly jeopardize my daughter's health! This was my first time going to this establishment and this will be my last! With rsv, flu, and pneumonia running rampant you can't be too careful! In my gut I wanted to bring her to the hospital but I decided to bring her to this location because it was such good reviews but this place is a red flag and the undocumented information in my daughters chart will never sit correctly with me

We've been taking our children to Dr. Fiumano for years. She is bright, kind, efficient and always…read moretakes time to carefully answer our questions. She squeezes us in when we have an "emergency" and there is barely any wait time. My kids love her. Highly recommend.

The doctors here are very nice and listen to your concerns. However this office recently switched…read morefrom ProHealth to Optom and for the first time in 7 years I am considering switching offices. It is impossible to get appointments; I call at 9:02 when they open at 9 and there is 1 appointment left for that day, and only one available the next day. You cannot reach anyone in the office. I have had this problem every time I call. My experience with the people handling the phone services has been terrible thus far, and with them as the only and main point of contact that is so frustrating. I literally feel helpless.