Dr., Physician Assistant, staff, including the office manager are outstanding! I traveled from…read moreMiami to finally find a Dr. and office that exude quality care.

I originally got referred to a different endocrinologist but once I called them I knew I didnt want…read moreto go there. After doing some research I found this office and made my appointment. Since there was a cancellation my appointment was only 3 weeks out which was better than any other endo office too call. I am so glad I found this place. The office is really spacious and clean. The staff is really nice and the doctor is amazing. She listened to my issue and my reason for visiting her, she took her time to understand my situation and gave me hope that she can get to the bottoM of it. At the end of the day I needed one doctor willing to go above and beyond and so far she has done that. I would highly recommended her office.

I came because I am having very bad ear pain. It was a little busy when I got there but it went…read morepretty fast. Plenty of parking. And staff is very nice here that's hard to find in medical offices!!!!

I had a wonderful experience at this urgent care. The front desk staff was kind and made the check…read morein process quick. The medical team was professional, attentive and compassionate.They took the time to explain everything to me clearly, and made me feel comfortable.

Ridiculous experience. I've been trying for months to get prescribed a specific medication that I…read morehad already discussed with the provider. At my first visit, I was told we'd likely be able to move forward by the second appointment. Instead, the process felt unnecessarily dragged out, because I am already full aware of what I have and what I need. By the second visit, I was told it might take "a few more visits," which was both frustrating and vague. He also suggested a bigger "evaluation" which is completely not necessary because again, I already know what's going on from previous life history. There were also serious billing issues. I was clearly told there was a flat fee per visit without insurance and that I needed to pay a set amount upfront for each appointment, which I did. At no point during those visits did they have my insurance information or did I agree to any different than the amount they specified. The only reason they have it now is because my partner later called to schedule a new appointment and provided that information. After the fact, they billed my insurance for those past visits--without my knowledge or consent--and then sent me an additional bill for $50 per visit, totaling $100. I never agreed to have those visits billed through insurance, and it's not fair to retroactively change how those appointments were handled and then charge me more. Communication was also extremely poor. We contacted the office multiple times by phone and text with no response--no returned calls, no replies, and no follow-up about scheduling another appointment. When I finally called again to clarify both the charges and schedule my next appointment (after waiting 2-3 months), the staff said they didn't know what I was referring to. I requested a refund for the unexpected charges, but it was denied. After months of waiting, I still don't have the medication I originally sought, despite clearly communicating my needs from the beginning. Overall, the experience felt disorganized, misleading, and dismissive of patient concerns. Not a good way to build trust or retain patients.

This is by far the worst psychiatric practice I've ever been affiliated with, and I strongly urge…read moreanyone considering them to look elsewhere. I began treatment with My Psychiatrist after an inpatient stay for a severe panic attack and was assigned to Dr. Dean Helseth. From the very first appointment, I felt dismissed and unheard. I explained that my current antidepressant wasn't controlling my anxiety or panic attacks. He told me to "wait 4-8 weeks" and suggested an as-needed antihistamine. When I explained I'd already been on the antidepressant for over a month and it wasn't helping with severe panic attacks like the one that led to the recent hospitalization, he abruptly accused me of seeking benzodiazepines -- something I never mentioned or asked for. I clarified that I wasn't asking for a controlled substance, just something that would help. He offered no alternative and simply refilled my prescription. Over the following months, he continued increasing my antidepressant with no improvement to my anxiety symptoms. He prescribed Buspar even though I'd previously tried it at the maximum dose without success, which worsened my depression and was discontinued. Despite explaining that my anxiety made it nearly impossible to leave the house and do things like work, grocery shop, or take my kids to the park, he kept offering nothing but an antihistamine -- a medication I later found out carries a significantly increased dementia risk with prolonged use. The final straw came when he prescribed a beta-blocker for my anxiety, despite knowing I had a preexisting heart condition. He assured me it was safe, but it triggered rebound tachycardia so severe I nearly fainted every time I stood up. Since leaving this practice, my new psychiatrist has actually listened to my concerns, offered appropriate treatment options, and prescribed a non-benzodiazepine medication that finally manages my anxiety and gave me my life back -- something Dr. Helseth never once mentioned. Regarding my panic attacks, both my new psychiatrist as well as my PCP, also highly recommended low dose alprazolam for my C-PTSD panic attacks to prevent repeat inpatient hospitalizations. They have never once made me feel uncomfortable discussing different options for managing my symptoms the way Dr. Helseth did. Unfortunately, the issues go far beyond Dr. Helseth. The staff at My Psychiatrist are disorganized and incompetent. At one point, I went without medication for a week and a half -- which caused severe reactions like brain zaps -- because my pharmacy never received the refill. Multiple staff members gave me conflicting information -- one claimed she contacted Dr. Helseth, another promised an "urgent" message and a callback, and a third finally admitted no message had been sent at all. I was told "urgent" messages actually take 2-3 days for the providers to respond to and since it was Friday, I wouldn't hear back until the following Tuesday or Wednesday. He also stated no one in the department could help me today, they do not have an answering service, and no provider had availability to see me the following week. They also rescheduled one of my appointments with Dr. Helseth without notifying me -- moving it up by a day but keeping the same time. I received their standard reminder text and assumed it referred to my originally scheduled appointment. Later that day, I got texts saying I missed my appointment. When I called, they admitted the mistake but still charged me and attempted to collect a $50 no-show fee. Lastly, I began therapy with Zachary Katz, but missed a session due to a mandatory work conference, yet they still billed my insurance $150 anyway. I've since called three times and texted their automated line to reschedule -- each time told my request would be forwarded to the therapy department. No one has ever followed up. This practice is negligent, disorganized, and lacks the professionalism and compassion necessary for mental health care. I would never recommend My Psychiatrist to anyone in need of psychiatric support.

I was very disappointed with healthstone primary on my last visit…read moreI am on day 2 of waiting for my rx to be sent to pharmacy. The first one sent was the wrong meds I was with a dr I have never seen before not the dr I made an appointment with

Excellent service. I am a new pt. Never been here before and I was lost. This office answered my…read morephone call first ring and allowed me to come in helped me with my New pt forms and actually gave me extra services that I didn't know would be offered to me. Got my blood working in the same day and not to mention the staff has a great attitude. Dr. Lianne was super attentive to my needs. I would absolutely recommend to anyone looking for a PCP.

I started seeing Dr Sonia Kalirao a couple of years ago. I will never be going to see her again…read morebecause over the past 2 years I have continued to receive the wrong prescriptions called in for me that her and I have discussed face to face. Most recently I saw her 5 weeks ago today which is February 16th 2026, and we discussed a new prescription for me with a higher milligram to help me with my issue. Since then it has NEVER been called into my Pharmacy correctly. I have called her office at least 15 times to try to get this matter resolved. Everyone I talk to assures me it will be taken care of and of course it never is. I did call my insurance provider and they said it is totally covered however her staff or herself continue to call in the WRONG milligram that we discussed . I am livid, not to mention in unneeded severe pain . I did ask to speak to a supervisor and was told my issue had been given to one ,and no one has ever called me back to discuss this with me . This is the most unprofessional and uncaring office as well as manner for a doctor and her staff to take care of their patients with lack of concern . So as it turns out when I went to my primary doctor last week he of course sees the report that Dr Kalirao made in her notes, and she NEVER called the new prescription in . I'm disgusted and there is no excuse for this . I would be extremely surprised if their office contacted me to apologize for all the aggravation and pain , phone calls, and time that I have had to endure with my last visit with Dr Kalirao, with the pharmacy, as well as my insurance company...

We made an appointment with Dr Kalirao (one of the few neurologists who accepted my husband's…read moreinsurance, but that's another story) at the urging of his primary physician. The person on the phone made the appointment for the first available date - a month later. Turns out, the doctor was on vacation on that date, which we didn't find out till we went to the office and which the scheduler should have known. Next available appointment was in another month, unless we were willing to drive to the Ft Lauderdale office. We took the earlier appointment and spent the better part of a day to take care of it. That office is small and much less crowded, we were to find out later. Dr Kaliroa made an almost instant diagnosis of Parkinson's disease, ordered tests and prescribed meds, with no explanation as to what they were for or how much they cost (a lot), or what we were to expect. She seemed kind and knowledgable, but the appointment was rushed and we didn't get to ask too many questions. My husband has other issues which may or may not have been in play. So we left a little bewildered - had to go home and look up "Parkinson's disease" which of course only caused more confusion. The office staff however was relaxed and friendly, even joking with us, and Michael, her assistant was wonderful. Second follow-up appointment was at the Coral Springs office. We waited in a standing room only waiting room for an hour and 20 minutes, before being shown into the examination room, where we waited for another 20 minutes. The office staff was rushed, brusque, and the receptionist didn't even look up when speaking to us. There was an extra $5 charge for using a credit card. Dr Kaliroa was herself very rushed when she came into the room. She prescribed a new medication. We had prepared our questions, but only got to ask one of them before it was clear she was not paying attention, examining a chart and then excusing herself. Turns out the new medication absolutely CANNOT be taken with another he is taking (which is on his list) and I would never have known this without doing my own research after he showed a definite decline in his wellness. We stopped that drug and made an appointment with his primary, to get some answers finally and some clarity. Bottom line: Dr Kaliroa seems like a competent doctor, if you have her full attention. And despite the frustration we had, was nice enough. But the practice is huge - HUGE! - and obviously beyond extremely busy. Schedule the Ft Lauderdale office for a more patient-friendly visit if you can. Make sure they know you plan to ask questions and may take a minute. Tell them while making the appointment, and again when you arrive. You will need to be your own advocate here. Kudos to Izabella at the front desk, and to Michael - both personable, kind, and professional. We'll be changing insurance this fall, and looking for another neurology office.

I absolutely LOVE this office, they are an overarching GenMed practice. I met them 4-5 yrs ago and…read morethey have been incredibly attentive. Spending ample time with me at each appointment no matter how significant or insignificant it was. They are absolutely thorough, working to cover every base. Albeit I am not good at "following instructions" like going to see the referrals for preventative consultations. They do make sure they at least make the recommendations. I believe that as a Dr's Office the can be as involved or not involved as the patient wants them to be. Fortunately, my health is ok and it's my choice to have them be involved as needed. For others I know there is great follow up to appointments and for results. The staff is incredibly attentive also, in fact, I just called in to have my meds adjusted and refilled and was attended to immediately. This kind of practice is hard to find in the world of managed healthcare. I highly recommend them and would tell you to read the bad reviews, but don't pay too much attention to them as, I personally, never experienced that kind of treatment. 5 Stars to the Dr, his PA's and Staff!

They don't know how to care for their own patients. They lie. They refuse to see people if they…read moreeven think you have Covid despite the fact that you tell them you don't. They don't refill prescriptions on time. They're awful. Can't even call to get a sample of medicine that the doctor already approved. The office is run by idiots.

The best health center in Broward, I just moved to the area and had everything the could go wrong…read morewent wrong. Going to take my kid to Broward Health for school was the last thing I wanted to do. Chantelle was so friendly and helpful that she made a stressful moment less stressful. People like her are the reason I will continue to go and recommend others to go!!!

Called desperate to see a doctor affordable because I think I have skin cancer and have no…read moreinsurance. Spoke with Renee who was rude, quick and did not care. She said I had to come in to a PCP to get referred to a dermatologist who she did not know if they work in a sliding scale as well. I asked for the list of dermatologists that they use and she refused and hung up on me! Horrible non caring woman, karma karma karma..l

A clinic is a clinic is a clinic. What distinguishes this one from most is the customer service and…read moretheir attention to detail (at least in my case). Dated but clean interior, friendly doctors too Ample parking too. I should point out that I've never been here in the afternoon, I usually make my appointments at 8am to make sure I am in and out as fast as possible.

Since moving to Fort Lauderdale last October I have had the worst experience trying to find a good…read moreprimary care provider. Third time appears to be the charm as I left my previous, unresponsive clinic and found this group. I needed Pre-op testing done quickly as surgery on an injured knee was planned in just a couple of days. Everyone at this clinic worked at warp speed to get everything I needed done and I can now have my operation as planned. Can't recommend them highly enough.