a lot of waisted time. wrong charges, messed up orders, over charging, long wait times on the phone…read morewith simple questions

Promedica Medical Equipment department is the worst ever, they never submit invoicing to my…read moreinsurance correctly which gets denied every single time. My insurance has tried contacting them, I have called every number I could find, NO ONE ANSWERS THE PHONE!!! Leave a message... NO ONE CALLS YOU BACK... EVER!!!!!!!!!!!!! The insurance issue has been going on since February, 8 months now, cannot get ahold of anyone! RUN AS FAST AS YOU CAN FROM PROMEDICA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I don't know how anyone gets anything from this place. I can't get anywhere with them, every time…read morethey say I'll hear back in 24-48 hours and no one calls. It's been almost two months and I have had zero help, I can't even place an order. No one knows what's going on. Avoid this place!!!

Awesome staff, very helpful, very pleasant, very accommodating and know their business and what…read moregood Customer Service looks like.

Have used the pharmacy for more than a decade. GREAT service. They get to know you and your family…read more Love the free delivery for my mom, who no longer drives. Used the medical equipment side of the store this spring for a relative recovering from surgery ... again, GREAT experience. Patient, helpful, answered all of my questions. Great neighborhood pharmacy.

Friendly staff, but higher prices and a high pressure sales pitch (concerning durable medical…read moreequipment)

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

I am visiting from out of town due to family death. I am sick with a progressively degenerative…read moredisease and need medicine i did not bring with me. When my doctors office called in prescriptions the pharmacy canceled the prescriptions without contacting my doctor making it appear that i was able to fill the prescriptions. This led to unnecessary stress and delays in my being able to fill my medications at any other pharmacy. I feel this is extremely rude and uncalled for as there are still some of us who need controlled substances and have NEVER BEEN ADDICTED.

This is hands down the best pharmacy in town. When they named it Toledo Family Pharmacy they meant…read morethat!! It is an extension of your family. They are very professional, caring people who truly go the extra mile for customer satisfaction. I would highly recommend them. From the owner (who is an amazing man) right down to the delivery drivers EVERYONE ROCKS!!!!!!!!!!!!!

Great pharmacy- work with you to get your meds on time. Friendly and professional. Highly…read morerecommend.

I LOVE THIS PHARMACY. Great staff...very friendly and always helpful. They always give it a…read morepersonal touch vs dealing with some of the other pharmacies that are just running a business. It's like family there. Give it a try...you won't be sorry.

From the owner: Your Friendly Independent Pharmacy…read more We carry over the counter and prescription drugs. As your local Good Neighbor Pharmacy, we offer quality products at affordable prices, while providing the personalized attention and customer service you've come to expect from a local business. We're the local business owners you see in the neighborhood, at the school play, and volunteering at the local charity. We believe it is our responsibility to take care of our patients and our community, and it's one we take very seriously. Stop in today and let us take care of you!

Went to get CPAP supplies Everyone was very helpful. Bob…read moretook the time to help me find the right mask. I would highly recommend them

Can I leave less than zero stars? Their communication skills are abysmal. It has been nearly…read moreimpossible to order replacement supplies from them. I have had a CPAP machine for two years, requested supplies multiple times and have only gotten my requests filled a handful of times. I emailed them two weeks ago for supplies and am still waiting for confirmation that they have even been ordered. I will be changing suppliers as soon as I can confirm that they have dropped the ball on yet another order. AVOID THEM!

After struggling with CVS on getting a script filled, they had problem after problem. I decided to…read moretry out this cute little pharmacy. The pharmacist was so easy to communicate with and immediately saw how to resolve the issue I had with my script. I was able to run a quick errand up the road and swing back in grab my medication and get out of there.

From the owner: Tired of the big box chain experience? Transfer your prescriptions and see how we can help you save…read moremoney and live healthier!