I feel like a lot of people complain about this place with the staff being rude and all. It really…read moreisn't bad at all, and I didn't find the room particularly noisy when I was there at 10:30. I put in my ear plugs for like half of the time though because they helped me focus more. Some tips: Go to the entrance at 34th st (there are revolving doors and steps going up to them) it is also across from a 7eleven. Know which place you are going to (obv) when you get to the counter and have your ID ready. These people are curt but nice so don't worry about it too much. I went to the elevators to the left of the front counter (since the 17th floor elevators were on that side) and then I went into the right side elevator since it opened to me first. I had to kind of walk a long ways to Prometric but I found it eventually- it wasn't on the side I had been walking on, it was like the exact opposite corner. If you walk to the right elevators on the left side you probably won't have to switch sides. Notice where the bathrooms are! This is important especially if the test you take only has a short break. You still need to make sure you get the lock code from Prometric when you use the bathroom though. When you get to Prometric they will basically tell you only get your locker key and your ID in the testing room. Check about earplugs, and they'll tell you 1 pair probably. You write a ton on some contract and make sure you read all the rules and sign. You put all your belongings in the locker, making sure your phone is off, then you go to the security checkpoint. They ask you if you have any pockets and make you walk through the metal detector. They probably make you turn out your pockets if you have them. There are rules for sweatshirts/etc by the way so make sure you read them in the paperwork earlier. They take your picture at the seat across from the desk, then they make you sign in. You have to sign in and out each time you come and go. Then you go into a room that is so quiet and sit at a desk in a cubicle. They are separated enough that I wasn't that distracted, I didn't even notice the person beside me got up until my break. There are noise cancelling headphones but they looked tangled at my station so I did not partake. There are a ton of security cameras in the room so if you are someone who takes a break by looking around- don't, it's a bad idea the proctor will likely think you are cheating. As a small woman who is always cold, I had forgotten my sweatshirt. Somehow, during the entire test though I did not get chilly, and the ladies at the front desk seemed surprised by this. So take it with a grain of salt and you probably should bring a pocketless sweater or sweatshirt. I'm only taking a star off for one of the ladies in the front getting annoyed with someone for trying to ask her to speak louder on the phone. She replied with the most condescending tone, "This is as loud as I can speak." It reminded me of how much I had trouble understanding her when she left a voice mail. I would like to suggest that you just have an automated system for that kind of call, this way we have a chance at understanding the person. Or just send an email too. I found the facilities modern and clean, so that was nice. Don't be silly and give them back the key before you grab your stuff. I almost did and they laughed a bit with me as I wallowed in pain after 4 hrs of testing.

Scam!!!!!!!!! they are thieves they let you schedule for the exam and once you are about to start…read morethey tell you there is an issue with the website, and ask you to try again! waste of time and money. I lost the whole semester because of them plus I lost the money and now I have been trying to get a refund for more than 6 months because they have the worst customerservice, they don't help you on the phone or even respond to your emails!! please if anyone knows how to get the money back let me know or if you file a case against them because I want to sue them!

If I could give them 0 stars I would. My tutor was very lazy. Offered zero critique of my writing…read morewhich was not what I was expecting. It was a poor experience overall. All they cared about was the money.

They do not give lessons catered to your child's needs, nor do they help with homework. As a…read moreteacher, I do NOT recommend them. They give a set of lessons that every teacher must teach, like teaching out of a box, and not what parents are signing up for. Every student is getting the same lessons regardless of their needs. We're not allowed to talk to parents about their children outside of the classroom for fear we'll agree to help the student, explain progress or lack there of, and any advice or what we're actually doing with the mandatory lessons. I would search for a private teacher on Criag's List or other platform.

Mike was super thorough and also accommodating-with a variety of class time options! He made the…read moreentire process seamless! Highly recommend!

I can't say enough good things about Mike! Such an amazing instructor, full of positive…read morereinforcement. Eases any anxiety or nervousness of a new driver. Perfect explanations and analogies. Gets your driver, road test ready! Both myself and my daughter would HIGHLY recommend! You can't go wrong, choosing this company Thank you Mike!