Low quality care. Nurses are over worked, always working short staff while managers lecture them on…read moregiving quality care. Nurses can't take care of patients because management lacks knowledge of what their own role so they think they are giving them right guidance. The so called upper leaders from all departments are inexperienced. They put themselves on a high horse while being arrogant with their dictatorial style of management. The HR department lacks the skills and abilities. What can you expect when the top is an inexperienced person. He got his position because he knew someone who put him there (that someone was also canned from the company. He didn't know what he was doing either. Just big talker.). Not a surprise. Most of the higher up managers got their position because they knew someone. Don't work for this company. It will be time wasted. Go get care from some other places. So many other better run organizations. Three Oaks is the best. Go there for your relatives care.

Worst Home Health experience I've personally had. I deal with many home health companies, but the…read morelack of communication, professionalism, and response has made this a very trying time. I had extensive back surgery, but they did not start my therapy sessions for almost a week once I was home. I did not get a shower for a week and that was only after calling the company three times to have someone sent out. Occupational therapy was basically nonexistent, but the work they did was not safe. The OTA had to redo everything the OT set up for safety reasons. Appointments were canceled, but I was not informed, there was never a care conference to explain to me what my care would be, for how long, or any outcome expectations. When I called my case manager, she was never once in the office nor did she return any phone calls. I was referred to her manager, and then the managers manager, and after multiple phone calls was still unable to even receive a return call. With so many choices of companies, this will never be on my list for myself or my clients. The only reason I did not drop this company and change was due to having a wonderful physical therapist and LVN. Without them, my recovery never would've happened to the point where I got. Sadly, I'm nowhere near where I should be.

Sharon Gray and Tina Adeniregun were amazing. Their gentle nature and easy going spirit helped put…read moreme at ease knowing my dad had someone close by during his difficult transitions after a horrible fall. God bless both of you. Sincerely, Carolyn Russo

If we could leave a 0 stars review for @Visiting Angels in McKinney, we would. Our 87- and 88-year…read moreold parents are in need of in-home care while living in McKinney. Visiting Angels was reached last weekend via Tina to set up an appointment for Shannon to visit this morning. No one showed up, and multiple calls went unanswered to find out why. We were advised they didn't have the care plan needs in hand (it was already sent) or the telephone number for where our parents are residing (it was already sent). Shannon - who finally called back 90 minutes after she had been scheduled to be at their front door - was unhelpful and rude, insisting the difficulty was our fault and not theirs. Highly recommend you seek a different provider. Taking care of our elders is a difficult - and sometimes heartbreaking - task, but the level of caregivers can make the difference between frustration and neglect or a warm and comforting environment for them. Choose wisely in your consideration of which agency to hire. Happy holidays to you and your loved ones.

Love love love the staff here. I've been in senior care for 19 years and never experienced a…read morepatient/client population so happy with the management and staff. You guys rock! Even during Covid-19! Keep it up, senior need you.

Incredibly kind and professional people, they really care about what they do.  They are taking good…read morecare of my uncle who needs home hospice care. Finding the right people to take care of him in Dallas was a difficult process and I am glad I found them.  They are on time, consistent, and have good customer service on the phone. I highly recommend.

My wife is a inhabitant of a dementia home and has been for 4 years. We engaged Baylor Home Health…read moreto send a female internist over to examine my wife and determine her medication needs. We deal with the downtown office and they are terrible about returning calls. Terrible. They take my money without hesitation for visits but then I have a very difficult time finding out what they saw and recommend or even a heads up as to when they're going to be there so I can meet them there. They charge me $350 per visit and don't take my United Healthcare. I do not recommend these folks and suggest you stay away and find somebody else that is more customer friendly

Skilled nursing, PT, OT. A group of healthcare professionals who are very patient with their…read moreclients. An experienced and kind medical team. We are happy to work with them.

From the owner: We’ll be your trusted companion on this path. Whether you require a break from caregiving, a bit of…read moreassistance to maintain your independence at home, or around-the-clock care, we can create a customized Care Plan that suits both your requirements and your budget. Each caregiver is highly skilled and supported by a dedicated Care Team comprised of in-house experts. This ensures that you’ll receive the care you require, the support you deserve, and you’ll always be kept well-informed and in charge.

I am writing this review because of the the great care and service my Mother received from Touching…read moreHearts. Terri and her staff were dependable and flexible. My Mother looked forward to her visits from the staff. Di

From the owner: We all age in different ways, with different needs, at different times. When friends and family…read morecan't be there, we can. Our services are customized to meet the individual needs of each client. Care can be provided for just a few hours per visit up to 24 hours, seven days a week, including weekends and holidays. We are also available for on-call needs and short-term schedules. You can count on reliability and dependability from Touching Hearts at Home McKinney.

Robert and Heather Green, owners of the Nurse Next Door Mckinney, and their kind and compassionate…read morestaff took excellent care of my mother. For almost two weeks around the clock they cared for mom as if she was their own mother. It allowed me to relax knowing she was so well cared for. The communication was excellent and the care was extremely professional. I highly recommend the NND McKinney when you need care for a love one. Kathi S.

I can honestly say that they went above and beyond…read more They responded to all my needs quickly and easily without hesitation. Great company and wonderful people I would highly recommend them to anyone who needs assistance of any kind