Buying my first home could've been overwhelming, but working with Jesse made the entire process…read moresmooth and stress-free. From start to finish, he was knowledgeable, patient, and truly had my best interests at heart. Ashleigh and Lynn were equally amazing.. always quick to respond, organized, and kind. They explained every step clearly, handled all the details behind the scenes, and made what I expected to be a nerve-racking experience actually enjoyable. I always felt supported and confident knowing I was in good hands. If you're looking for a realtor who genuinely cares, communicates beautifully, and gets results, Jesse and his team are the ones to call. I can't recommend them highly enough!

I have been with Xtreme for over 5yrs now. Hands down the best property management I have ever come…read moreacross. Maintenance responses are so quick with details and any time I've had an urgent maintenance request, I don't wait more than a day. Even a regular maintenance request gets processed and done within a day or two. Staff is super friendly and I really like the inspection lady, I love hearing about her dogs and grandkids lol! I am so blessed to be partnered with Xtreme.

This review is for Daniel Kalai. What can I say other than he is an awesome realtor and even more…read moreamazing person. Really down to earth and very responsive to any questions or concerns I had, no matter the time of day. He's very knowledgeable and offered sound advice throughout the entire process. He listened to the specifics details of what I was looking for in a potential home. I really appreciated the fact that he was not pushy, which a lot of salespeople tend to be. He understood that this was a significant purchase and I did not feel pressured at all when I finally submitted my offer. He walked me through each step and kept me posted on any updates. Thanks to Daniel, I now have a home that my family and I love and can enjoy for the years to come. If you are considering buying a home, I highly recommend you contact Daniel. You really won't regret it.

Tony is no longer with Xpand. The customer experience has degraded and I have decided to transition…read moremy business to another property management company. The merger between Xpand and Fivestar has been a huge challenge for me and my tenants.

If I could give Simply Vegas Real Estate negative stars, I would. Unfortunately, one star is the…read moreminimum required to warn others--so here it is. This is, without exaggeration, one of the most incompetent and unethical real estate experiences I've ever encountered. From start to finish, Simply Vegas demonstrated a stunning lack of professionalism, basic real estate knowledge, and any semblance of fiduciary responsibility to their buyer. Let's be very clear: they do not represent your best interests. They will say whatever is convenient, deflect responsibility when things go sideways, and prioritize their commission over your protection. Communication was unreliable, guidance was misleading, and when accountability was required, it vanished entirely. Instead of advocating for us, our agent actively created risk, confusion, and unnecessary exposure--the exact opposite of what a buyer's agent is legally and ethically obligated to do. We were left to untangle mistakes, chase answers, and protect ourselves in a transaction where professional oversight should have been automatic. This wasn't just poor service--it was reckless. Real estate transactions involve contracts, deadlines, disclosures, and serious financial consequences. Simply Vegas handled these responsibilities with alarming carelessness. If you are a buyer relying on them to guide you safely through a purchase, you are putting yourself in jeopardy. The overall operation feels shady, disorganized, and driven by self-interest, not client advocacy. There is a massive difference between salespeople and true professionals--Simply Vegas firmly falls into the former category. Do yourself a favor: do not learn this lesson the hard way like we did. There are competent, ethical brokerages in Las Vegas that actually understand their duties and take them seriously. Simply Vegas is not one of them. Buyers: steer clear. Protect your money. Protect your sanity. Take your business elsewhere!

Simply Vegas is my brokerage very professional. The brokers are absolutely awesome. This brokerage…read moreoperates out of integrity and commitment to excellence and treats everyone like family.

If this could be -0 it would be…read more Copying/Pasting my google review here to & will be filing a complaint to Real Estate Division after this. So money hungry even if you qualify for 3x's the rent they want to see what you currently in real time know what you have in your bank account before even running credit ! Kimberly spent hours asking for way more information into my billing matters outside the fact we could afford it. Filed 3 applications for $85 ea. Not running my credit BUT have the nerve to deny because they couldn't have access to our banks account (no bank will have a statement for current month) so we sent screen shots & soon after it was denied. SHE NEVER RAN THE CREDIT & per Nevada Law if the credit isn't ran we need a refund! There was so much confusion on what they were asking from my bank account with verifying we qualified & still asking for current bank info like my saving. We already applied to another home & approved for 2375 (way more than this one which was: 2200) The ONLY reason why we didn't get it was because of 1st come , 1st sever. They didn't even go through half the extent Kimberly was asking for in all our banks. We were confident about this with Kim/eleanor especially cause it was cheaper than what we were approved for 1st. I'm just trying to rent not take a loan ! I asked so many times before the denial to call me & trying to call her not answering it at all like literally not acknowledging it , like I never asked for a # to call so we can understand WHY does she need more banking info IF SHE ALREADY HAD STUBS/STATEMENTS we can afford 4xs the rent w. 3 applications! She never responded & we all sent screen shots from our banks (because you can't get it for the current month) she send a denial for no proof of income BUT SHE SAID WE QUALIFIED & NEVER RAN MY CREDIT (again we have an whole email chain) HOW CAN YOU EVEN DO THAT?? Of course soon as the denial came she stopped all communications. I will report complain do whatever until someone address this professionally & become accountable! Eleanor made it seem like she could make it work & Kimberly was asking us to show the $$ before even checking out We know this isn't right due to our previous home approval process for something way more them & we understood why & didn't ask for an application refund That's how I know this wasn't right. They thinks it's just a review welll they met the right match ! & this why people house is on the marketplace right now / will not sell !

if I could give zero I would. husband and I rented a property managed by 1st priority, Duc Lu was…read morethe agent. we lived there for 2 years. during that time it became clear the owner was too cheap to make needed repairs and we decieded to move. when we left we cleaned the place from top to bottom. we filled all the nail holes and touched up what we could. in the end Duc informed us he was keeping 750 of our security for touch up paint and landscaping. 550 for touch up paint to be exact. first the home was not painted when we moved in. we did not do excessive damage and the previous tenant was there at least a year but my search shows approx 2-3 years. so in 3-5 years the home was not painted but we should pay 550 for touch up paint? also I would love actual proof of what was done to the landscaping when I have taken pics since we moved and nothing was changed. the kicker is the home was listed two days after we moved, meaning it was rental and show ready. it was on the market 9 days, rented and tenants have moved in all in a total of 21 days... so please explaint to me how keeping 750 of our security was even justified? when we moved in there were nails in the wall that were just painted over, when we left we patched all the holes. we left the place in better condition then it was given but it is not our responsibility to paint and make it ready for a new tenant. guess we will take the legal route and let them expain to the court how a home not painted in five years is the responsability of the tenant not the landlord. so if you are thinking of renting from them, I would think twice as this could be you in a few years when you move out.

So the bad reviews are absolutely true. My husband and I were in the market for a rental. We saw a…read moreproperty that is managed by masterful. There were some issues with the property, and we had some questions. On 9/29/25 at 3pm I called. I got an answering service. I explained I had some questions about a property as I was a potential renter and asked for a call back. I never got one. On 9/30/25 at 11am I called again. I got the same answering service and said I called the day before and got no return call and had questions about a rental I was interested in and no one has yet to return my call. The receptionist apologized but said she would have to leave another message. So I also asked if the property management themselves ever answer the phone and she said no that they take the messages and forward them. So I left another message and said I hope someone calls back. At 12pm I get a text that simply says the address and "ay I know your inquiry all about"? Not hello, my name is... nope just a basic what do you want.. I replied that my husband and I were interested in renting the property and we had some questions. I never got another response. It is ridiculous that they would treat potential renters so poorly. And if they treat potential renters so badly I can only imagine how bad they treat their actual tenants. I think we dodged a bullet and masterful showed us how unprofessional and unimportant potential tenants are to them. If your in the market for a rental do your homework on the management companies as well as the owners. Read reviews on every platform dont just assume because you could wind up paying rent on a place that if something goes wrong you wont get any real assistance. I attached the text but did block the address of the property.

DO NOT USE MASTERFUL. I moved my Only Son out June 3rd, Dropped off the Keys June 6th, and I'm…read morestill waiting for my DEPOSIT? And Final Sign OFF??? It's July 10th at this point!! I would not recommend this company as credible, reliable and efficient! IF they're Masterful, it's at KEEP|NG YOUR DEPOSIT - and NOT RESPONDING. DO NOT RECOMMEND. I am at the UNLV Gym 5 minutes away (a half mile) and now they're asking me where my son's Mail key Is??? That I dropped off 3 weeks ago!!

SHELBY HENNING is a financial nightmare! I entrusted my property with Shelby only to find that she…read morewas scamming both the owner and tenant with embezzlement (double charges to both with contract infringement). Long story short. Property was supposedly "vacant" for several months. During the "vacancy", Shelby had pre-meditated a robbery. On 10/6/23, she reports that my refrigerator was stolen and sends photos. Shelby suggested locksmith and light cleaning to secure the property asap. I looked into the metadata on the photos to find that it was dated 9/30/23. I called the vendors on the invoice to confirm date of service was 9/28/23. At this point, Shelby no longer responds to my emails/ calls/text when I questioned the inconsistency. I receive a call from Mike Vasquez. Initially, he did not identify his role, so I asked. He states that he is the spouse of Shelby and her assistant. He mentions that he assist with move outs and is a general contractor. I had asked if he was the same Mike Vasquez who owns Dynasty Property Maintenance (another erroneous transaction that was charged to my account for a service that was never done/needed).... This has been reported to the police and State of Nevada real estate division for further investigation.

I am a former tenant who had a wonderful experience with Shelby and her team. They helped make our…read moremove smooth and easy and answered all our questions. We appreciated that during what could have been a stressful process.

I'm extremely happy with this place. Ruth is the nicest person, always available and so helpful and…read moreefficient. Kevin is great at his job, maintaining such good communication with all the tenants and owners and agents. I will definitely recommend it for all your real estate needs.

Evolve Realty has managed my properties for the past 3 years. They communicate quickly via email,…read morephone or text. Any issues with tenants get reported if greater than a specific dollar amount, otherwise the property manager will take care of all things. There is a monthly statement that shows you the profit/losses. The expenses will be clearly labeled in an owners portal. Kevin is great to work with and is available to meet if needed. Kevin will make the rental as passive as you would like (where he will take care of everything), but you have the option to be involved too. Great company, good value, with knowledgeable staff that has gotten me great tenants. I definitely recommend them for real estate property management!

I want to take a moment to recognize the outstanding support we received from our property manager…read moreMartha Garcia. We live out of state and relied heavily on our property manager for everything. We had a recent incident that needed extensive coordination and effort with all parties involved. Martha went out of her way to help us through a very difficult and stressful situation. Her dedication and compassion showed that she truly cared for us not just as a client but actual people as homeowners. We are incredibly grateful for the excellence in customer service and care that she provided. Martha truly went above and beyond, and it made all the difference. Thank you Martha! We appreciate you! You are the best! Tifini & Mike

To me it seems if you don't use their vendors this one lady picks apart work done by your own…read morevendor. The rents landlords can ask are going down. But they make you spend thousands to make units like model units in a down market. If I could get higher rents then the investment in improving all fixtures is warranted. If you don't replace what they want you to replace, although the fixtures work well and look nice, 5 star drops you. When they worked for me, they didn't listen to me and used their vendors instead of my vendor I told them to use. To me, 5 star cares more about representing beautiful units then helping landlords finding tenants I would not use 5 star unless you like you property looking great at the costs of thousands but never getting the rent to justify it. They don't help landlords in a down market. But this is my opinion. You my like to spend thousands to fix you property like a showroom but not receive the rents.