the staff is the best and always takes care of me an my son everytime i come in i get greet and then the girl in the front office are so kind and compassionate about you and what you are there for!!! my pa doc is always professional and the nurses always get what i need and takes care of me!!! dr. schoomaker is a great doctor very professional and caring and alwyas takes care of my sons needs and for the reasons he is there to see him!!!! read more

This is by far one of the rudest drs office my husband and I have been to. We've never gone together so the fact that we go separately and still don't like this office says something. The front office staff is sooooooo rude and unwelcoming. I went one day to pick up something and it says they open back up at 1.pm. I looked online and listened to their hours when I called. So of course I get there at 1, time passes and still not open. I knock and knock. Finally after 1:10 I see movement. Knock on the door no one answers then I knock on the glass and finally someone comes and says we don't open till 1:15, funny cause on the door, online and when you call it all says 1, she gave me so much attitude. My husband has dr schoonmaker and he was never happy with him. Very rude and judgmental. I had Bianca, she doesn't seem very friendly or warm. She's in and out and kinda just cold. The only person in that office that is nice is Keona (idk how to spell her name) but anyway we finally had it with bad service that we are no longer using this dr office and I suggest you don't either. Terrible terrible terrible. read more

MENIFEE'S TOP CLINIC! Dr, Schoonmaker and his staff are the definition of quality medical care. Every time I visit Dr. S he's very welcoming and personable! He's experienced and tries to find the best treatments for each patient with the benefit and interests of his patients in mind. The clinic is clean and has a handful of rooms for exams and visits. The clinic isn't big but it's efficiently used. The clinic provides primary physician and family medical services. Every time I need lab work or a check-up the staff tries to get me in as soon as possible! The medical assistant was very helpful in providing me coupons from GoodRX on a medication that was not covered by my insurance. I saved A LOT of money! The clinic is located on the 3rd floor of a large building located to the left of City Hall. I usually have to fill out paperwork every time I visit so I would recommend arriving 15 minutes before your scheduled appointment. read more

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Based on my experience, I just don't think the staff really cares about new patients. On 4/1/2025: I called and left a message stating I was a new patient looking to establish a new PCP since I recently moved to the area. I never got a call back. A week later, I decided to give them another call and managed to schedule an appointment for 4/17. While I was there another patient made a comment to the receptionist that she called and left a message too but no one had called her back. I should have gotten the hint.....On 4/18, after my appointment I realized that I didn't have any more refills on my blood pressure medication so I called again and left another message to see what they suggest I do. I was willing to schedule another appointment or get lab work done, whatever they needed. It's 5/7 and no one has called me back. I ended up doing a virtual visit with my old doctor and have decided to keep seeing my old doctor virtually instead of using them again. read more

Promise Care billed my husband's MEDICARE AND SUPP INSUR. FOR: John Schoonmaker DO for Medical Supplies. ($3600) He has never seen Dr. Schoonmaker or needed medical equip. He, nor I, have ever been a member of Promise care. I'm getting the run-around on who to contact. Finally told to contact Dr. Schoonmaker's billing person. Which I did and received no return call. (Why would she bill for the above if my husband is not a member of Promise Care?) This is considered fraud by Medicare and my supplimental, and they are investigating. One would think this would be upsetting to those involved, but it doesn't seem to be. Actions are more important to me than words. Be careful and check your paperwork when dealing with them! read more