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    PromiseCare Medical Group - Menifee

    2.8 (5 reviews)

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    Loma Linda University  - Janice Fuentes, MD

    Loma Linda University - Janice Fuentes, MD

    4.2(5 reviews)
    5.0 mi

    Id do a 1/2 star rating if I could . Her and Dr. Olivo are extremely arrogant and condescending…read morepeople who think their S%#+ don't stink and they lack compassion. . I't was very hurtful to be treated like crap . Especially coming from someone who took an oath to help people through their medical knowledge .. then turn around and treat you like crap is just so rude . My first visit was with Dr Olivo who blew off all my symptoms and brain Injury to saying I needed a neuropsych test -- I've had 3 already . So I did the test and he proceeds to say I need medication for my tremors and eyelid closure . I hope immediately booked an appointment with his wife Dr Fuentes when I left cause she's a movement disorder specialist . tShe disagreed with Dr Olivos diagnosis and did injections for blepharospasm that's she diagnosed me with so my eyes would open . On my next visit and after one dose ... she suddenly changed her mind and was not willing to give them to me anymore injections to my eyes because " I didn't respond the way she wanted me to " news flash sweetheart not everyone with a brain injury responds to medication the same way .!! Her and dr Olivo both consistently preach some program for neuro cognitive bio feed back psychology junk . Completely ignoring the physiological evidence of my test results that very plainly show I have trauma In every lobe of my brain and and carbon monoxide poisoning to my brain and damage to my basal ganglia which causes tremors and nerve issues& yet that doesn't matter to them . They are ignorant physicians who are too lazy and don't want to help people like me . Someone who has been In multiple road side bomb incidents in Iraq and knocked unconscious .. the evidence is there ! Haven't. I suffered enough ? But Because my case is too complex she just discharged me and said don't come back unless your seizures change . I PERSONALLY THINK THAT SHE DISCHARGED ME CAUSE OF HER HUSBAD DR OLIVO AND THAT SHE DISAGREED WITH HIS DIAGNOSIS AND SHE EMBARRASSED HIM and wounded his giant EGO ! Meanwhile nerve damage to my eyes has kept my eyes closed for 9 months now . And she won't continue injections to my eyelids so they can open even though I responded to the medication. And had my eyes stay open for like 20 days . She shrugged her shoulders and said this is psychological . Give me a break ! Quit ignoring the test results ! !!! And where did they hire that medical assistant ? I couldn't even understand what she was talking about ? She's rambling on and on like a meth head . Not only did the medical assist lose my Disc of medical records that I sent in , when I asked her about them back she argued with me in the lobby and kept cutting me off loudly saying " NNNOOO I gave them back to you !" I finally just walked out no sense in arguing with someone like that . The only nice person was the receptionist up front ! My advice --- go elsewhere ! find a neurologist who has a HEART and shows you some COMPASSION with a good Bed side manner ! RANT OVER

    Dr. Fuentes has been treating my husband for Parkinson's Disease for the past several years and all…read moreI can say is we are SO relieved to be in her good care! She is compassionate, knowledgeable, gentle and kind, helping us through some of the challenges that his disease presents. We are SO lucky to have found her. With her guidance, not only has he been well treated, his disease hasn't even progressed! We are total fans...if you can say that about being a patient of a neurologist.

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    Loma Linda University  - Janice Fuentes, MD - The cafe at the hospital

    The cafe at the hospital

    Loma Linda University  - Janice Fuentes, MD

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    Dr. Ricardo Olivo, MD - Doctor Ricardo Olivo's patient, Jackie Bertone for nearly 18 years!

    Dr. Ricardo Olivo, MD

    3.6(23 reviews)
    5.0 mi

    Sylvanula Dulanto is the most DISREPCTFUL NP I have ever had the displeasure of dealing with. She…read moreputs patients down who arent educated and interrupts her patients and their family. She tried hiding results from us, the family, and I will never recommend this facility. The first dementia test that was administered was compromised by technical difficulties and should be been restarted. Dulanto decided to accept the results from the compromised exam and we had to fight to get another exam to be readministered. She constantly interrupts her patients, and their families not letting them speak which is a huge matter of respect. Dealing with Dementia testing is a sensitive and the concerns of the patient and family should be addressed first and foremost. Not ignored, interrupted and spoken over. During the second 'scientific' exam called a Moca Test. She made a very disrepectful comment about my father having 'only been to high school'. Why it seems like nothing while reading it in a review, the tone and the conduct was completely unprofessional. When we brought my father in to have the Moca test done, he was taken to an exam room where the test was administered and then he was told to leave. We were not given results. He had to speak up and fight to see the results. They didnt need time to be processed as they had them all written out. There was no reason, that she or her staff couldnt have had had us wait and given us the results right there and then without us having to speak up. Do not come here. Do not see Sylvana Dulanto.

    Dr. Ricardo Olivo has been my neurologist for 18 years and I can't talk about him even more…read morepositive than I already have in all forums! He has been my savior in my journey with my multiple sclerosis. Every time I leave his office I feel that much better about myself and my future Dr. Olivo goes over and above what it means to be a caring doctor in a field full of doctors who think they're God and they're not! I recommend Dr. Olivo and his staff at Innovative neurology for anyone that is on the fence about their current care from their neurologist. When it comes to the best and the most caring human being, look no farther than Dr. Ricardo Olivo and his staff at Innovative neurology and tell him that Jackie and Cappy! sent you!

    Loma Linda University Medical Center

    Loma Linda University Medical Center

    2.5(561 reviews)
    5.0 mi

    My son was transferred to Loma Linda from the Hemet ER, and from the moment we arrived, the staff…read moreprovided exceptional care. They were attentive, compassionate, and made sure he was closely monitored throughout his stay. Because his condition wasn't typical, they took every precaution to ensure he received the right treatment and was safe before being discharged. One thing that really stood out was how thorough the team was. They reached out to his endocrinologist, kept them informed, and worked together to make sure the proper steps were taken for his care. Knowing they were collaborating with his specialist gave me so much confidence that my son was receiving the best possible treatment. Although we were there for over 10 hours, I understood that the time was necessary to carefully monitor his condition. Throughout our visit, the doctors, nurses, and staff communicated clearly, explaining his condition, the tests they were performing, and what they were watching for. They never made us feel forgotten and always kept us informed. The staff also made sure my son was comfortable throughout the day by providing snacks, drinks, lunch, and even diapers and wipes so he had everything he needed while they continued to monitor him. Those thoughtful touches meant so much and showed how much they genuinely cared about his comfort and well-being. The room and overall environment helped cheer him up during what could have been a very stressful experience, and everyone treated him with such kindness, patience, and compassion. They cared not only for my son but also for me, making sure we were both comfortable throughout our stay. We left knowing my son had been thoroughly evaluated, treated appropriately, and discharged safely. He's doing so much better now, and I am incredibly grateful to the entire team for their professionalism, compassion, and dedication. Thank you for taking such wonderful care of my son and for making a difficult day so much easier for our family. We truly appreciate everything you did for us.

    This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

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    Loma Linda University Medical Center
    Loma Linda University Medical Center - Getting hydrated, along with 3 other patients =)

    Getting hydrated, along with 3 other patients =)

    Loma Linda University Medical Center

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    PromiseCare Medical Group - Menifee - internalmed - Updated August 2026

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