1. Prompt Logistics - Freight Shippers

    1. Prompt Logistics - Freight Shippers

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    Lakewood, NJ

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    Prompt Logistics - Freight Shippers

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    Estes Express Lines

    Estes Express Lines

    1.2
    (5 reviews)

    This is the WORST company you can deal with! A third party shipper who is incredibly incompetent…read moreand unprofessional. You can't find a WORSE one!! DO NOT USE!!! Review summary from TrustPilot, most are 1 Star Based on reviews, created with AI Most reviewers were unhappy with their experience overall. Customers express concerns about various aspects of the company, particularly regarding its location. Many consumers have reported negative experiences and are dissatisfied with the services provided. Specifically, people have mixed opinions about the delivery service. Some reviewers report issues such as damaged shipments, delays, and a lack of communication. Others mention rude customer service and drivers, as well as scheduling problems. Some reviewers also report that the company hires drivers that are aggressive and belligerent.

    Need something to be delivered on time? Don't look here! I own a business and was depending on a…read moredelivery to show up on time. I understand that things can happen, so I left DAYS of buffer time to make sure it showed up. No update. No way to contact anyone. When you call customer service, it acts like the phone is disconnected. When you try the online chat, you start at number 65 with an absurd caption that says "hang in there" (glad to know i'm not the only one frustrated), and you can depend on never seeing that number go down. I still have no idea where my order is. I have had to reschedule work because of it, and have thrown off the schedules of other contractors who are now waiting on me. I wish I could give negative stars. If you need it on time, don't go with these guys. Edit: They're quick to reach out and defend themselves on here. I wish they were that quick with customer service.

    Prompt Logistics - Freight Shippers - shipping_centers - Updated July 2026

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