Interstate put in our HVAC unit in 2012 and have continued to use them and also referred a relative…read moreto them. Yesterday, however, made me feel good about humanity again. We had a leak from the drain hose and Brandon came and took care of everything!! He resloped the unit, shop vac'd up the wet insulation, carried the shop vac down from the attic, dumped it in the trash, carried the fan up there and plugged it in and also got a contractor out here to fix the ceiling drywall as soon as possible! I thought I would have to fight the company on fixing the ceiling but...nope!! How many people do you know that would go beyond the call of duty? The company is very lucky to have such a conscientious former military guy working for them!! Brandon...job well done!!

These guys are a class act. My AC went out last night, so in the morning I called Interstate and…read morethey had someone out within an hour. Technician Jason was friendly, courteous, and professional. He solved my problem (bad capacitor) quickly and explained my options for repair. It was a great experience all around. I will definitely be using them again.

TS is the best for heat and air servicing and repair. I can't say enough about them. Prompt,…read moreprofessional, and well priced. This is how all services with contractors should be. Unfortunately, it is not. But TS is amazing. We've used them for years and they've always been great.

Amazing , excellent, terrific - we were experiencing A/C trouble - we put a call into TS heat &…read moreair- their people show up within 30 min - troubleshoot fixed the issues - this is what exceptional service look like - we love TS heat & air - thank you TS

3rd time we have used Edmond Plumbing for service issues. This time it was a toilet bolt / flange…read moreissue. They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more. The flange was broken and whomever originally put it in did not grout and support it like they should have. Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price. We will use them again and recommend them.

Stay away from Edmond Air. I spent thousands to have Edmond Air replace the coils in my system in…read more2019, and I was told at the time that I had a 10 year warranty on the coils. When my system started to run hot this month in 2026, I had them come out and I was told that the coils were indeed leaking, but they only had a FIVE year manufacturer warranty. The tech admitted that when they perform the install, it is a 10-year warranty. However, they magically had no record of installing the coils in 2019, and did not even have my information in their system. I had a couple thousand dollars of work done and they had no information on me? Odd. The tech said that if I can prove they did the work, like with a bank statement, they will honor the 10-year warranty. So I provided them with my bank statement from 2019, showing they did the work, and what I paid for it. I contacted their office and spoke with multiple people who said they would look into it but they never got back to me. I finally called again, and they stated they could not honor the 10-year warranty even though I provided the proof of original service that they asked for. They then quoted me an enormous price of $3,150 to do the job, but then back-pedaled and said they could do it for just $1,900 to "help me out". What they did not tell me, but I found myself reading the detailed print on the quote sheet, is that the $1,900 price only came with only a ONE year warranty. Not ten. Not five. ONE. I made every effort to work with them and gave them every chance to make it right, but eventually I just had another company come out and give me a second quote. The other company only wanted $2,000 to do the job with a FIVE year warranty. No hassle, no over-quoting, no misleading information. I also had the other company check the manufacturer warranty status of the coils that Edmond Air installed in 2019, and they confirmed Edmond Air NEVER EVEN REGISTERED the coils with the manufacturer in the first place for a warranty. So... Edmond Air lied about the ten year warranty, had no record of the original work they did, said they would honor warranty with proof but then did not, overquoted me in an attempt to make it seem like they were helping me with a lower price later, communicated poorly throughout the whole process, and never even registered the coils with the manufacturer for warranty in the first place. All of this hassle and poor service, and on top of all of it they were much more expensive than the other local company that I reached out to anyway. I would not do business with this company.

Always well priced and they get out quickly. Have used them for 15 years to service our unit…read morebi-annually. They installed new H/air system in 2022 & it's all great! Good people.

We had great service from Minter and Sons today. We called to tune and check our units. They just…read moreseemed to be running alot and not keeping up. Hayden showed up and patiently cleaned and throughly checked our units. . They price was more than fari and our A/C units are working great now and actually cooling the house even better than before. Hayden did a great Job and really appreciated all of his efforts! I definitely will be calling them back!

We had a new ac unit installed and financed through their company. The service was fantastic as…read morewell as the excellent installation service. There was a problem with the weight of the unit weighing down my kitchen ceiling and busting the sheet rock. They also had to remove my attic door and make the space bigger to get the unit in. They said they would fix it. The financing was easy and they worked with me to find the right fit. The prices are reasonable as well. Thank you, Zack, Carly, Derek and all the technicians that worked on my new a/c!! It is beautiful!

Colton, I need you to understand why I am still extremely upset about how today was handled…read more When we spoke Wednesday, you asked what you could do to make this right. I specifically told you I was NOT looking for free service. I said maybe a discount would be appropriate, and you told me more than once, "Don't worry about the money." I took you at your word. I removed my Google, Yelp, Facebook and Instagram reviews, and I responded to the BBB complaint saying that the owner had contacted me and was working to resolve the situation. Then your technicians came today. They thoroughly inspected the system and did a good job. But they presented me with the FULL PRICE, discussed that price with me, and had me sign an estimate without one word acknowledging what you and I had discussed. I then spent roughly an hour and a half believing that, after everything that happened Wednesday and everything you told me, I was once again going to have to fight with your company to get you to follow through. When I finally made them call you, your explanation was: "I didn't want them knowing anything" because you wanted them to go through the normal process and you wanted to "make sure Rocky was doing his thing on point." Do you understand how backwards that was from my perspective? This was not the appointment to secretly test your normal process or see whether an employee was "doing his thing on point." This was a customer-recovery visit after a serious breakdown in trust. Your job as the owner was to make absolutely certain this visit went smoothly. If you wanted the technicians to diagnose the problem independently, fine. You still could have handled the customer side separately. Before I was asked to sign a full-price estimate, somebody should have said, "Aaron, this is the normal price, but we spoke with the owner and there will be an adjustment because of what happened Wednesday." That one sentence would have changed the entire experience. Instead, I had to bring up your promise myself AFTER the work was completed. Only then did they call you. Only then did the price change. And ultimately you told them not to charge me anything. I appreciate that you made the service free, but I need you to understand something: I NEVER ASKED FOR FREE SERVICE. This was never about getting something for free. I wanted your company to demonstrate that it understood what went wrong, took responsibility for it, communicated internally, and could complete one service call without requiring me to fight for what I had already been promised. Instead, I lost another part of my day dealing with this, got angry again, had another confrontation in my own house, and once again had to tell your people to leave. Your technicians themselves were respectful and did a thorough job. I told them that directly and even shook the technician's hand before he left. My problem is with how YOU chose to manage this recovery. You said, "That's not how I wanted it to happen. I wanted them to call me after they finished." But that is exactly the problem. By the time they finished, I had already been presented with and signed the full-price estimate. I was the only person standing there who knew you had promised an accommodation. You created completely unnecessary uncertainty during a visit whose entire purpose should have been restoring trust. Free service afterward does not undo that. I wanted this resolved today. I genuinely did. I gave your company another opportunity because I respected the way you spoke to me Wednesday and believed you were going to make this right. That is why I am so disappointed with how you chose to handle it. Laurel, that explanation is exactly the problem. Colton told me directly that he intentionally kept the technicians in the dark because he wanted to "see how we roll" and "make sure Rocky was doing his thing on point." This was supposed to be a customer-recovery visit after your company had already lost my trust. It was not the appropriate time to use my home and my service call as a test of your internal processes or employees. If anything, this was the appointment where management should have communicated MORE, not less, and made absolutely certain everything went smoothly. And calling this simply a problem with "how the pricing was communicated" minimizes what actually happened. I was intentionally left unaware of how the promised accommodation would be handled, signed the normal estimate, and sat for approximately 90 minutes believing I was going to have to fight about this all over again. The free repair was appreciated, but I never asked for free service. I wanted competent communication, accountability, and a follow-up visit that actually restored my confidence. Unfortunately, the way management chose to handle it accomplished the exact opposite.

He was scheduled to fix our residential AC unit that had frozen up and wasn't cooling. He diagnosed…read moreit as needing 6 lbs of refrigerant at $542/lb, plus a new capacitor, plus a $125 service call--an advertised total of $3,800+. I told him I didn't believe that was the real problem and that the pricing was outrageous. I didn't approve the work. I had my own AC guy check the unit, and we found the system already had refrigerant--the real issue was that the compressor was failing. So his "fix" was basically a costly wrong diagnosis. He was trying to charge us $3,800+ to "repair" something that wasn't actually causing the failure, and the AC would still have ended up failing anyway. Be careful with this company. They will push expensive repairs and give diagnoses that don't match what the system is actually doing. Get a second opinion before you approve anything.

I recently used this HVAC company for a service call and unfortunately had a disappointing…read moreexperience. Before the work was performed, I was told the service call is $125. It would cost $235 total. However, after the work was completed, the $125 service fee was added on top, bringing the total to around $360. This charge was not clearly explained upfront, which is my main concern. The work itself involved cleaning a drain line, which the technician described as a relatively straightforward task. The technician explain he would be using a brush to clean it so the pricing was super excessive for the scope of work performed. More importantly, there was a lack of transparency regarding the total cost before the work was completed. Clear communication about pricing is critical when customers are making decisions about whether to proceed with a service. Because of this experience, I do not recommend this company. I would recommend that they improve their upfront communication of full costs to better align with customer expectations and build trust. I also found the company's response to my concerns to be disappointing, as it was not customer‑focused or aimed at resolving the issue. Instead, it appeared centered on defending pricing rather than addressing the lack of clear communication.

They do a great job. Honest, on-time, great advice. We'll never use another AC firm again!read more

This appears to be a family owned business with excellent management. They diagnose problems…read morequickly and get the repairs completed for a very reasonable price. I have used this company since 2006. Excellent company and highly recommend!

Dale Holloway was our go-to guy and salesman. Not pushy which I really appreciated, and very…read morepleasant to work with. He IS very accessible, returning calls and texts quickly - even now, whenever I have questions. You have a wonderful crew working for you. Everyone was on-time, friendly, efficient and aware of certain things I required when coming and going from the house. Namely, keeping certain doors closed at all times so the dog and/or the toddler wouldn't be able to sneak out and escape! My only suggestion would be to keep household objects covered with tarp or plastic during the whole job. Not just when there's sawing or 'messy work' going on. If it's a room where there will be a lot of foot traffic the floor cloth is good, but plastic over furniture etc would be a great help when it comes to us cleaning up afterwards. However, the guys did great given that I didn't insist things be covered more often. Yes, I would use Hill & Co. again.

Very disappointed with my experience with Hill & Company…read more I purchased my HVAC system and water heater from Hill & Company, and I have also had annual maintenance performed by the company. Because of that history, I trusted that these systems were being properly inspected and maintained. I am now selling my home, and the buyer's inspection identified several HVAC-related issues, including disconnected ductwork in the attic and concerns regarding the venting of the water heater and furnace. What is especially frustrating is that these issues were not identified during the annual maintenance visits. I am now dealing with repairs during the sale of my home and additional unexpected expenses. I contacted Hill & Company about the disconnected ductwork and was quoted $700 to repair it. Given that this is part of a system purchased from Hill & Company and maintained by them annually, I expected a much better explanation of how this condition was missed. I am extremely disappointed with the quality of the maintenance and the way this situation has been handled. When you pay a company to install and maintain your HVAC equipment year after year, you expect problems like these to be identified before they become an issue during a home sale. I hope Hill & Company takes this feedback seriously and reviews how their technicians are performing these annual inspections.