I left a bad review which is still posted but I would like to take the opportunity to say the owner…read moreJerry has reached out and refunded my original diagnostic charge and was very apologetic for my experience. I appreciate when a company can and will take responsibility. Thank you Jerry and I will give you guys another shot at servicing my other vehicles. Thank you again.

Been a week since informing Christian Brothers that a competent third party has suggested that the…read moreshift linkage was the issue with my Ford Ranger that is under warranty that I spent over $5,500 with Christian Brothers to have repaired has not received any reply. Pathetic comes to mind. Other words like trustworthiness, dependability, customer service, reliability, and honesty; keep coming to mind also. Mistaking "Christian" in the name was my mistake. Christians honor those words like they are part of scripture. Being a partly disabled senior that depends on dependable transportation, I placed myself into a dire financial situation, going into debt, and now have my dependable means of transportation sitting out there in the drive because of incompetent people who told me to drive it until it breaks being the only means of having it properly repaired. Sound very asinine to me. Three times it was "Check out" and three times returned without being repaired or even reasonably diagnosed. Noticing my distress and anxiety, my Preacher asked what was going on? After explaining the difficulties I was having with CB and my truck, he suggested the shift linkage was the problem. After church, he and I did several tests, the same I did in front of the CB manager, and he pointed out exactly what was happening and not happening with the transmission. To get confirmation, I did some research on the internet, and yes, the symptoms described for the shift linkage are exactly as what has been the issue all along with my truck. Word of mouth is the best form of advertisement. And I have a very BIG MOUTH and I am shouting very loudly to everyone to "keep clear of Christian brothers." All the more reliable shops around town have waiting list of days or even over a week. That was one reason for my error in judgement in the first place; I couldn't get into the shop I normally use so since CB had no waiting and I needed my truck to get around I hurriedly made a grave and costly mistake it seems. Sadly we are now living in such an environment where trustworthy, competent, and honorable businesses are getting hard find, and those that are still out there that do still have those qualities have so much business it is hard to get an appointments to get in.