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    Pronto's Towing

    1.8 (4 reviews)
    Open Open 24 hours

    Services - Pronto's Towing

    Boat towing

    Bus towing

    Car towing

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    Recommended Reviews - Pronto's Towing

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    7 months ago

    Horrible service. They never showed up and I had to dispute the transaction on my card

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    1 year ago

    Kelsey was on top of the project from the very start and was easy to contact/message.

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    1 year ago

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    6 months ago

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    Inexpensive Towing - Vehicle safely delivered to the shop and on time also.

    Inexpensive Towing

    (337 reviews)

    Posting my review from Google on here to help Anthony…read more "I found Anthony through a Google search and I needed a tow to my mechanic since my insurance did not cover non-emergency towing services. Upon speaking with Anthony over the phone, he was able to sort out what he could do for me. I was priced at $296 for a flatbed towing truck and asked Anthony to drop me off at a location 17 miles away. Initially I was willing to pay for his service ahead of time but Anthony preferred I paid him in person, which is perfectly fine with. The day of service, Anthony communicated well by informing me when his previous job would end and when he would be arriving. Something I was pleasantly surprised by. After my car was hooked up to the truck, our 17 mile trek began. The drive was smooth and safe as he made careful driving decisions. All the while, we held nice conversations throughout the commute about one other's lives. Unfortunately, the location I was dropped off at did not have good cellular service so I had to pay Anthony a few hours later. He accepted Zelle payments so make sure you have service where you're being dropped off at to avoid my audition. Thankfully, he was understanding and was able to accommodate me for this by letting me pay later. All in all, I definitely would recommend his towing services. Thank you again!"

    I got a flat on my rear tire while riding my motorcycle. Thankfully I was safely able to exit the…read morefreeway without incident. I called a few tow companies, and there was something about Anthony that came across as very genuine. Just like the other positive reviews, he is very professional and also has a reasonable rate. He towed my bike from Pomona to Fullerton smoothly. Definitely recommend!

    California Coach Towing  - My other hand from helping this company's employee

    California Coach Towing

    (118 reviews)

    I used this towing company through AAA to move an inoperable vehicle from a friend's house to mine,…read moreand the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver's side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor's vehicle, all documented. The body shop later confirmed that they couldn't repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company's yard in the meantime. I still have not received any payment and I've been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or "tow yard issues," and it's clear they have no respect for customers' time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

    DO NOT GO HERE! If I could rate this towing company zero stars I would. I have waited a while to…read morewrite this review because I am still in disbelief of the complete and utter lack of professionalism and respect that these employees and company have. I would warn anyone who cares about their car and their sanity to steer very clear of this place. I woke up to a flat tire and called AAA to tow it to my tire company of choice. AAA dispatched California Coach Towing and when the gentleman arrived he proceeded to tow my Jetta from the front rather than placing it on a flat bed. I thought something didn't look right, especially when we got on the freeway, but truth be told I don't know much about cars so I figured that the employee must know what he was doing. Wrong. We got to the tire company and when they asked me to turn my car on and slowly back it into their working space but my car would not start. Come to find out my transmission was completely fucked. The mechanics at the shop told me that it is common knowledge among anyone who knows cars that you do not tow a Jetta from the front because it will place the transmission out of whack. After calling the towing company and explaining what had happened, a very noticeably irritated manager name Ericka, or Erica, told me that they would have to send someone out to come and take a look at my car before I could move forward with having the transmission paid for and fixed by them. When they sent out their employee the young man told me plain and simple that it was a complete rookie mistake by the original guy who towed my car and quote "he should have definitely known better". Mind you, a simple tire change has now turned into a full day affair, causing me to miss work but through all of the frustration I stayed calm and just explained to Erica that I needed this handled immediately because I need my car to go to work. You would think after messing up my transmission I would at least get a simple I am sorry that happened and I understand and we will work to make sure it gets handled quickly. Nope. Throughout this 3 week nightmare I never once received any type of apology or reassurance from California Coach Towing. Instead I was met with constant attitude and contempt for simply trying to understand what was happening with getting my car fixed. I want to be clear that while I was of course annoyed at the original tow truck driver for his negligence, I was also understanding that sometimes things just happen and mistakes get made. This review is to highlight the complete and utter disgrace of manager, Erica. And after reading other reviews on their page I see I am not the only person that has been subjected to her vitriol and horrible customer service. Erica's annoyance at having to do her job couldn't have been more clear from her lack of communication and her icy attitude on the phone. The day this all happened she questioned why I wouldn't use my insurance to get a rental to which I replied why would I use my insurance when this was not a mistake I made? The company should be paying for my rental since it was their fault. Again, no apology. She abruptly hung up the phone, did not call me back, and texted me that they would arrange for it to be paid for through the company. Great. That is the least you could do after messing up my transmission! The entire time my car was in the shop I didn't get one update from them or one check in to ensure that everything was going okay with my car but the day my car was to be ready, payment from California Coach had not yet been made to the mechanic shop so they would not release my car to me. I called Erica to explain what happened and that I needed my car that night to which she replied, "why do you need it today, don't you still have the rental? You need to just use that until we can send payment" in a very, very rude way. I responded that it is none of her business why I need my car today but I need it TODAY and she told me "I don't like your f****** attitude" and HUNG UP THE PHONE ON ME. I have never in my life experienced this kind of treatment and attitude from any company or employee ever. The entire time I kept my composure and I remained calm despite this company putting me out for three weeks and for all of the rudeness and for Erica to hang up the phone on me when I am expressing I need my car that day was insane. Insane. She never called me back and rushed payment to the mechanic and I got my car but I was truly baffled at the treatment I received. Why would it ever be the place of Erica to question why I need MY car the day it is ready? It is NONE of your business. The point is that I need my car after your negligent employees messed up my transmission, a very costly negligence, I might add. Save yourself all of the hassle and never, ever come to this pathetic excuse of a place.

    Diamond Bar Towing

    Diamond Bar Towing

    (19 reviews)

    I called for a tow today at 8 o'clock. It was assigned to diamond bar towing. They said 75 minutes…read moreso I waited and waited and waited when you got to be 85 minutes. I was told that diamond bar tony couldn't do it because their trucks were broken down so I have to wait another 75 minutes for the new company. I find it hard to believe that a business does not check their cars before the last second before this supposed to pick the car up I do not recommend this company. They are not reliable in my opinion.

    This towing company exceeded my expectations in delivering my vehicle to my home in a timely and…read morecourteous manner. As soon as I called them they were able to help me in the first three rings of calling. They made me feel well taken care of by assuring me they'd be able to help me within 30 minutes. I got stranded on the freeway In the middle of the night and they came immediately. Their customer service is superb as they cared for me and my car's well being quickly. I was helped by a driver named Tom who was awesome in assisting me with the whole process. He was very welcoming and made me feel comfortable in his tow truck. They truly care about the people they're helping and are open 24/7. Calling them is a no-brainer as you will be helped at anytime and for a great price. They are very professional and get the job done quickly. I am definitely calling them again if I'm ever in a rut near or far from the area. :)

    Pronto's Towing - towing - Updated September 2026

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