I've been taking my bike to Norm for over a decade. Wouldn't even think about going somewhere else.read more

From the owner: Servicing and repairs to all makes and models of Motorcycle. Custom builds, fabrication and paint…read more Custom Trike conversions. Motorcycle State Inspections.

This guy is the lowest form. He is a scammer and he damaged my bike along with several other…read morepeople. He lied in court to get out of responsibility for damaging my bike. There is several reviews here and on other websites where he dropped or damaged someone's bike and his response to every customer is that there bike was to old and already had issues! He's also a offender so stay away from this guy. There are way more reputable shops who won't damage your bike. Ignore whatever he responds with to my post cause it's lies to make himself look like the good guy but trust me he's not and his mechanics are super shady taking off custom parts

Cody takes the time to understand and help his customers. RC needs a good local shop like this to…read morehelp pr the hobby. Great showroom, great inventory and customer service is 5*. I will go out of my way to do business with them.

Great customer service, the employee I met with was extremely helpful and was more than willing to…read morespend his time helping me find the gear I needed. Would much rather support this business than buying online, they deserve it.

My husband and I have a thing of hitting every Harley and casino we can on our road trips. Mid…read moreAmerica was top on my list! It was a must see. The store itself was very clean and the staff was very friendly. It was a little unorganized from what I'm used to, but I believe that's because a larger sale was going on as new spring merchandise was coming in. Nothing to knock stars off or complain about, just speaking from my experience. We bought a couple of T-shirt's while we were there. I run a travel blog, so I planned on featuring these guys on it. I only say that because I have one disappointment. The day we went was right after a big poker run. So sadly they were out of poker chips. I always buy three from every Harley we venture to. One for our collection, one for our youngest who collects, and one for our granddaughter who we've started a collection for. I've reached out since then trying to find out how I can go about getting some and I've received no response. I'd love to have them since we've visited, but it seems to be impossible to get my hands on them. Other than that, everything else was good!

I traveled over two and a half hours each way specifically to shop at this store. I purchased a…read morepair of Harley boots, and I only wore them once for about 20 minutes during a ride. I found that they didn't feel comfortable, and I decided to return them. Because of the distance, returning the boots isn't easy, but I had all the necessary items--receipt, box, and tags--to facilitate the return. When I approached the store, the manager told me that since I didn't meet their 30-day return policy and because I had worn the boots once, they couldn't process a refund. However, I know that's not true. Most shoe stores will accept returns if the shoes are unworn, with tags attached, and within a reasonable timeframe. I explained this to her, but she insisted she couldn't help. She then suggested I try to sell the boots on Marketplace, which I found unacceptable given that I paid $230 for them and would not recoup that amount selling them secondhand. I made it clear that I wasn't going to accept that explanation, and I told her this would be the last time I shop at that store. Instead, I plan to drive the extra hour to Lake of the Ozarks Harley, where I know I'll be treated fairly.

Cody is extremely rude. He is belittling and extremely insulting. If you make even one thing he…read morewould consider a mistake, he will become hostile and refuse to hear you out. With those practices being how he runs a business, it's not worth the waste of time to even consider F&A.

In town for a month for work and I brought my folding bike. 2 days in my pedal falls off damaged. I…read morebrought it to CycleX and they fixed it cheap! Thank you. Great shop.

My husband and I were cycling the Katy Trail and one day into our 5-day trip, my husband's back…read moredisc brake wasn't working. We'd brought tools to handle minor repairs, but we couldn't get the brake adjusted enough so that it would grab without rubbing. At our wits end and wanting to get back on the road, we visited CycleX. They diagnosed the problem and offered us a couple of solutions at no charge--which completely floored us and was beyond kind. What selfless, remarkable service. This bike shop and all their staff should be lauded--as this type of behavior is what makes the cycling community such a wonderful thing. Thank you, CycleX!

They had the key blank needed to make a spare key for my 2005 Honda scooter in stock…read more Also made a spare deadbolt lock key. Very quick service along with friendly service. And he was inexpensive also. He's the go to place for rekeying padlocks and any other lock.

My cat somehow manages to throw my car keys and fob in the trash (very talented I know...) and they…read morehelped me get a replacement for it for 55+25$... Wanna guess how much the car dealership wanted to charge me??? Ready?? 650 (for a fob) and 150 for a key!!! So glad I went with Jim's! Thank you!

I was ready to ride on the Katy Trail, but I couldn't figure out how to put more air in my bicycle…read moretires. My husband always does this for me, but he was out of town. I worked up my nerve and went into the store and asked if they would help me. A super nice young guy said he would be glad to help. He put air in the first tire and showed me exactly how to do it, and then he watched me put air in the second one to make sure I really knew how. He was so kind and didn't make me feel stupid. I should've gotten his name, but I just wasn't thinking. He even offered to help me load my bike back in the car. What a great store with awesome merchandise and wonderful employees! This is certainly not the first time I've been treated extremely well here.

Called ahead to ask about a bike repair - they told us to bring the bike in right away. When I…read morearrived, a nice employee came running out to help me unload the bike. He brought it to their outdoor tent (not allowing people inside due to COVID). They called with a quote and finished the job the same day. I knew it was going to be a big lift for the employees, so I was astounded by the turnaround time. Definitely recommend them to everyone else for any bike repairs.

The service, people, and selection at Walt's are always the best! I have purchased three bikes…read morethere over the last 16 years. They always worked extensively with me to find the bike that was best for my needs, budget, and body. The service after the sale is second to none! Additionally, the shop contributes much to our community. They support community events, with not only financial support, but by active participation. They also host great free workshops for all kinds of interests. I wouldn't consider buying a bicycle anywhere else!

best bike store ever!!! everything about this place is just the best, Issac is my favorite employee…read morein the world