I can't say enough about Sarah Abrams at Troop. Over the last 5 yrs she's been professional, generous, extremely kind and treated us like family. She was always on top of everything at the home we leased at the end of 5 years she helped us time and time again to find a new home, even though she had no stake in any of them. She put herself out there for us constantly while never asking for anything in return. She is not only the perfect agent but an amazing human being. Thank you Sarah! read more

Beware of this company. Sarah Abrams is THE worst. I have never had this kind of treatment or experience from property managers or the home owners. From the moment I signed the lease, it's felt like a 'pissing contest' with her. She gives you a hard time when you request a repair, she's rude, and dealing with her has ruined my experience in this rental. Not only that, but the house is run down. After the lease is up, I'm moving just so I don't have to deal with her. Though after reading other reviews, I'm worried I'll have to fight to get my deposit back. read more

I rented the property in Simi Valley through this lady Sarah Abrams she's nice to you when you're paying your rent I always paid in advance but once you move out and you try to get your money she is the worst so watch out for her she's very rude and I would not recommend this company for anyone who wants to rent a house or an apartment through them read more

I will never use this company ever again. Terrible communication. They never get back to you when you need. They only get back to you when they want their questions. Ask. Come off very rude to tenants. We are paying them and they come off very rude to me as well. Will not be recommending them to anybody at all. They came referred to us by Facebook moms will never ever hire them again. Terrible read more

When I was new to the landlord game, I was so fortunate to find Sarah Abrahms and Property Management Specialists. She made the process of determining a rental price, vetting applicants and getting the house rented seamless. In the four years we have worked together she has consistently been responsive, easy to work with and highly communicative. Whenever the tenants reported an issue she had skilled, responsive, and reasonably priced craftsmen available to address the issue rapidly. I have consistently felt that she had the best interest of both the renter and the landlord in mind. I cannot recommend her/her company highly enough. read more

I called Sarah about an open house and was told to come by at 6:30 or 6:45, and even repeated the times to confirm. When I arrived and nobody was at the listing, I called and was snapped at on the phone, saying that I got the times wrong and everyone was gone. Then she went on to brag about how many offer she got, and probably wasn't going to show it again. Incredibly rude. Avoid at all costs. read more

I just had a viewing of a house in the west valley. I was a bit late, and a bit dishevled from rushing to get there. Sarah was at the door waiting patiently when i pulled up and hopped off my bike. Although she had anither showing and needed to get there, she allowed me all the time i needed and actually let me go through the house twice. She was running late now because of me, but didnt show any anger or cause me to feell at fault or stressed in any way. Even when i wouldnt stop nervously talking, she was very nice when she reminded me that she needed to run. She then took the time to text me the application link and made me feel that i possiblky had a chance to finaly live in a great house of my own. I truly hope this works out. I am a veteran that recently moved from my sublet and find myself as one of the thousands of homeless veterans in los angeles. Hopefully, with sarah's help, the streets will relinquish 1 more veteran back into safe affordable housing. read more

Sarah set me up an appointment to view a rental house at 4:30pm today and upon showing up there is a line of other families waiting to get in. I approach this heavy set lady that turns out to be Sarah. I tell her we have an appointment at 4:30pm and she response with a condescending and authoritarian tone, "SO DOES EVERYONE ELSE" really? What's the point of setting up a time when you do it for everyone else? And to respond with that tone and aggression/attitude. I'm glad I wouldn't be handing my hard earned money to someone like that. Sarah you represent your company with that kind of attitude. I'm surprised you guys are in business. During these crazy times to be so irresponsible and make appointments with multiple families with kids by their sides is shameful and unprofessional. I hope someone at your work place holds you to a higher standard then that. I highly doubt it. IF YOU HAVE ANY HEALTH ISSUES OR ARE TAKING COVID SERIOUSLY, JUST BE WARNED THAT SARAH IS NOT LOOKING AFTER YOUR BEST INTEREST. read more

Highly recommend, this team hustles to get your property marketed and rented. Excellent communication and follow through for the both tenants and property owner. read more

I tried to reach out about an available unit for rent I found on Hot Pads. I never got a response back. I reached out through their website instead. When Sarah messaged me back with a date to view it unfortunately I wasn't able to see it that day. I responded back with my availability and never got a response. I followed up again and again and it was the same thing. She would give me a date that wouldn't work but when I would ask about other dates she wouldn't bother to respond back to me. Her communication is horrible. read more

I believe I had a chance to talk to Sara. Not shure if that was her but I would describe her in what "body positive" movement call "curved". Anyways, a very rough experience dealing with her, definitely do not recommend coming even close to their office. read more

i reached out to Sarah recently about a property she had listed on talberr st. The lawns were not being taking care of so I asked her if they will let me do the lawns myself and just deduct what they are paying the Gardner of the rent. She said they wouldn't and if anything changes she will get back to me. I tried following up with her a few times then on Sunday I asked her if she had a minute to talk she called me went straight to attitude and started attacking me and said who calls on a Sunday to follow up and was very unprofessional and rude just saying the dumbest stuff. if you don't like to be bothered on a weekend Megan most people don't work then put in your ad dont contact me on weekends she is the most unprofessional and rudest agent I've dealt with. i see there's a lot of reviews of her being nasty to others as well. im going to report it to her business license as well and show them the condescending text she sent me after the phone call on Sunday. very unprofessional as an owner. read more

I had a very unfortunate experience to talk with Sarah regarding a rental property. Every real estate agent that I have known so far was smart and polite. But sarah definitely outstands from the crowd. So far the rudest one. read more

Great company to work with. They are very attentive to the needs of the tenants. The landlord is also very flexible and fair. Overall a good property management to do business with. read more

Sarah is the best property manager yes the best in the west. Best in the planet. You won't ever find better, more attentive always there for anything and everything related to a property she manages. Very professional . Open honest communication. Quick to response always answers her phone anyways has an answer. She has managed a property I live in for a few years. Could not be more satisfied far far exceeds any and all expectations. Sarah is honest fair reasonable easily approachable communicative a rare find. Put your confidence in Sarah. She gets the job done read more

Over the years we have rented two properties managed by Sarah. We usually have a hard time locating a good rental that will fit our needs. We have a toddler and two large dogs. Sarah has always come through in finding us a great home. She is also very prompt at responding to issues that arise when renting; A/C goes out or a tree needs trimming, she has it repaired fast. Thank you Sarah for always working with us and making it a breeze. read more

As a Realtor specializing in residential resale, I don't work the property management sector of our business; but have referred both landlords and potential renters to her, and she has been the utmost professional every step of the way. About three years ago, she listed my own property for lease and found the most delightful tenant. Sarah knows her business through and through. You simply won't find anyone better out there. read more

I rented a home managed by Sarah for years. She was always quick to respond with any problems at the property that came up. I was very excited to get my whole damage deposit back when I left minus the cleaning fee. Always very professional and felt like she had our well being in mind. read more

I'll get straight to the point ... Sarah and her team at Property Management Specialists are AMAZING and we could not have asked for a better experience than the one we've enjoyed these last few years with her and her company! Effective communication is Sarah's second language: not only is she super-easy to get ahold of and gets straight to the point but she also stays on schedule and delivers on her commitments! Too bad that the property my sister-in-law and her family has moved to now does not benefit from the same property management group as Sarah, since she's set the bar so high. We would totally go through Property Management Specialists again, and you should too! read more

Sarah Abrams did a fantastic job leasing a home to me and my family in Simi Valley. She is very professional, reliable and a pleasure to work with. Sarah is a top notch property manager and has handled repair issues immediately and properly. I highly recommend Sarah Abrams to any property owner who needs a manger to depend on, and any tenant who is looking to rent a home. Highly recommend! ~Sandy Bartlett read more

Sarah Abrams at PMS has been a delight to work with from start to finish. She made the initial process of leasing a breeze. Working with her throughout our leases was so easy - the online portal was intuitive, her responses during maintenance issues were fast and accurate/appropriate, and all communication was clear. Moving out and getting our deposit back was easy and painless. THEN - as if that wasn't enough - a company accidentally shipped an order to our old address (one of the PMS properties that Sarah managed). Sarah retrieved the package and sent to us at our new home all the way across the country. ABOVE AND BEYOND! read more

Sarah and her team are wonderful to work with and I had no problems with them so if you need a place to stay contact Sarah

I'm not sure who all of these reviews are talking about...my experience with Sarah and her team is awful. First and foremost, good property management companies are supposed to keep your good tenants happy. Sarah's heavy handed tactics were detrimental for us, and drove away good paying tenants. Secondly, after learning about an upcoming vacancy after receiving notice, they didn't begin finding replacements for weeks. Valuable time and money lost. Will not work with her again, and I would seriously caution anyone from doing so. read more

Sarah is a wonderful property manager. She is professional and thorough and goes out of her way to manage our property. She has worked with the tenants to get assistance for them in these COVID times. She is so much better than our previous manager who just collected the rent and did nothing else. I can't recommend her highly enough. read more

I've worked with Property Management Specialists for over seven years to manage my rental property. I always felt supported and secure that my agent, Sarah Abrams, was in control of any issue that would arise. Sarah is a true professional. She is an expert in choosing great tenant candidates that were safe to rent the property to and she was right each time. Rent was never missed and the place is in great shape after each tenant left. This lifted a huge burden from my shoulders and I knew I was in good hands. I highly would recommend their services to anyone. read more

It is an absolute privilege to recommend Sarah for property management She brought every detail to our attention and took care of it based on our decisions. And if we didn't have the experience or knowledge to make that decision she provided excellent recommendations ias to how she would approach the situation. She is as professional as they come.. Do not hesitate to do business with Sarah and her team. read more

We have now used Sarah from Property Management Specialists 2 times to rent out our house. She is one of the best in the business. She makes it very seemless for us and puts in lots of work. Her advertising reach is large which results in many people seeing our house and many applicants interested. She does a complete background and credit check to make sure the tenants are qualified. She also has a large team to take care of anything from handyman work to cleaning. If you just look at the detail of her move in / move out report you can see how professional she is to protect both the landlord AND the tenant. I will be using her again in the near future Thank you, Sarah! read more

Sarah is great! (I'm a renter) She is helpful, knowledgeable and professional. Highly recommened.

I found a property manager who actually answers the phone! Sarah is extremely professional and always prompt at answering questions and requests for info. She manages 3 rental properties for me and makes it easy for me to be able to travel without worrying about my income properties. Thanks for the monthly checks and increasing rents when appropriate. I highly recommend Sarah Abrams and Troop Premier Property Management read more

Sarah was a pleasure to work with during our two years as tenants. We recommend her as a property manager if you are looking to rent your home out or if you need to find a home to rent. read more

We have worked with Sarah and referred many clients to her. She is an absolute rock star at what she does!!! If you ask me (or any of the clients we have referred to her), Sarah the best in the industry. I know with Sarah, both my personal and all of our client's property management needs will be handled with extreme diligence and care! Thank you for all of your help Sarah! read more

I wish every property management company could be as incredible as this one. Sarah is highly professional and very responsive... she is everything you would ever need in a property manager! It has been a joy working with her. We weren't the most low maintenance of tenants and she treated us with such kindness and respect and I really appreciate her for it. If we could we would rent another one of her units just to stay with her! Phenomenal service and a phenomenal human being. read more

Sarah and her team are outstanding in every way. I have found her to be an outstanding judge of character when helping to select qualified tenants and is always fair with tenants when issues arise. I would definitely recommend her to any property owner looking for a top shelf property manager to represent them in the management of their investment/rental properties. By far the best property manager in the area. read more

I rent it a 4 Bedroom house with a pool from Sarah at Property Management Specialists, from the start everything was very easy and smooth, their new online system is very easy to use for everything from putting in maintenance request to paying our rent. She's always super responsive and fix the issues with in a day of the initial request. We love our House and love how easy it is to deal with Sarah at Property Management Specialists! I highly recommend them if you are looking to rent a place in Simi Valley, CA. read more

Sarah Abrams and her team are fantastic property managers! I'm an owner of a HVAC company and am proud to say that we are one of Sarah's vendors. We can tell that Sarah has high expectations of her vendors and only wants the best to service her client's homes. We work with lots of property managers but Sarah and her team are the creme de la creme. They always make sure their tenant's needs are quickly met while watching their client's bottom line. Service orders always come over in a professional manner including all the necessary info and if we have any questions, we know we can call or email Sarah and get a prompt response (not the norm for property managers). Another plus for us, they make sure to pay invoices quickly as well! We appreciate Sarah's sense of humor, honesty and integrity and enjoy working with Troop Premier Property Management! We are pleased to offer this review from a vendor's perspective and wouldn't hesitate to refer Sarah and Troop to our clients. read more

Sarah Abrams has been managing our property for half a year and we are very pleased with the way she handles things. She is very prompt and pays great deal of attention to detail. She is a perfectionist and will get things done the right way. Our property went through a water damage situation, in which she was thrown right in the middle of all the chaos. That is how she started managing our property. She was methodical, systematic and prompt in clearing up the mess. She found the right kind of guys to replace with our damaged high end hard wood floor with the ones we chose. Considering we stay 300+ miles away from our rental home, she got a new tenant in place worked with them to smoothly transition into a quiescent stable stage. read more

Sarah is a real gem! She's super personable and helpful with any and all questions. If you're an owner looking for a property management team that's top notch or looking for a place to rent, give Sarah a call. What could be a really stressful process will be made as easy as possible. Thanks Sarah for all that you do! read more

When I contacted Sarah about renting my property on a Wednesday, she immediately answered all my questions. She took pictures and listed the property by the next day. On Saturday, she hosted an open house and by Monday presented me with multiple tenant applications which she had screened. We signed a lease with fantastic tenants just a few days later. It was such a relief to work with someone who knows all the tricks of the trade and made the process so quick and effective. I recommend Sarah to anyone I know, she's the best in the business. read more