Steve Chris and Alexa took care of us for many years while we lived in one of their rentals they took care of . Whenever we called about something that was wrong with the place they would come and take care of it in a timely matter . They were a nice family ran company . They had to raise the rent in order to keep up with the times but never gouged us and always kept us with a fair price for rent . We are thankful to them for the time we got to do business with them and the way they took care of us ! They always treated as well ! read more

Had a walkthrough with Steve that felt very weird. He didn't say anything about the apartment he was showing me and came off as very smug when I asked questions. I asked if they have 24/7 maintenance for emergencies and he said "hm that's a weird way to put it, the answer is that I am the maintenance guy". Major red flag with how many properties he has. I foresee many issues. Idk if he thought that I was a naïve child who didn't know anything because I look so young or what, but he lost out on a squeaky clean renter that works for the government so, his loss. I took the bad reviews with a grain of salt but after interacting with him, they all totally check out. Be very wary with this company. The only positive thing was Alexis was very nice on the phone. Maybe Steve should stick with having her do the showings. read more

My son was under contract with Big Sky where they provide housing but his contract was coming to an end. He was stressed and anxious about finding housing so that he wouldn't be completely homeless. Property Partners charges $40 for each property that you apply for. Not something that a nearly broke college student can afford ($120 into the search). He took a day off of work and went to see a property. He was told that he was first in line, the application filed! We thought we were good to go! He then learned that someone else had been bumped from another apartment so he, in turn, was bumped from the place that he had been promised. Leaving him HOMELESS and out the $120. When he expressed his anxiety to the management, they said "we'll just go ahead and deny your application then"! NOT EVER AGAIN will I or any of my friends/family/acquaintances do business with them! You've been warned! read more

Quite a few experiences with Property Partners were pleasant. However, when I terminated my lease early, my family and I had to take on the brunt of the responsibility to rent it out even though the landlord is required to. In addition, I was charged a cleaning fee, even though I cleaned for 8 plus hours (3 other people helped) and we followed Property Partners cleaning checklist. I highly highly highly recommend to go with a different company. My experience with these people has brought a lot of truth to the negative reviews online even if they persistently deny them. read more

I rented from this business a couple years ago. By and far the worst service from a Property Management Company I have ever seen. The landlord has a complete disregard for mental health. I have lived with major depression for over a decade and to help treat it I take prescriptions, go to therapy, and have an ESA who is a cat. It is well known that a landlord cannot deny tenants their documented ESA. When I brought in documentation for my cat, he repeatedly said he would not allow me to live with a cat because of his own personal allergies. It was only when I brought up the Fair Housing regulations that he even gave me paperwork to fill out. Despite providing ample evidence that my cat was certified, licensed, and needed he still refused because of his own interests. He claims the reasoning behind this was a tenant who used to live in the property claimed she was also allergic to cats. The only way to fight him on this was to hire a lawyer and Steve knew I was in college and did not have a lot of spare money. He loves taking advantage of tenants. The remaining staff at Property Partners were all equally useless. Emails and phone calls went unanswered for weeks or months regarding maintenance issues. Our unit had a backyard which was to be mowed by Property Partners. The grass and weeds in the backyard were well over a foot tall before mowing. The rest of the property's lawn would be allowed to grow up to five or six inches before it was cut. As for snow removal, the sidewalks and parking lot were not plowed for three or four days following a storm, so I'm not exactly sure what we were paying for. Additionally, the snow in the parking lot was all plowed into our apartment's only parking spot so we had to park on the street. The unit itself was repulsive. Upon moving in, several issues were brought up to be fixed within a week or so including the moldy shower grout, two doors which had holes punched in them, and our backyard area which was full of literal garbage from the previous tenants. An old toilet plunger, broken coffee mugs, buckets, and other bits of trash had to be cleaned up by us because after we signed the lease, Property Partners no longer offered any service. The gate to the backyard was held on by one hinge which was supposed to be replaced. Eventually we just repaired it ourselves. The paint used in the bathroom was cheap and not sealed properly. Because of this, every time we took a shower the walls would literally bleed a dark orange-red substance, regardless of how many fans we had running. Once a week we had to scrub the walls to remove it. During the winter when the heaters broke for weeks without repair (weeks! in winter!) this was only exacerbated by the larger temperature difference. The boiler broke twice during our one year lease. These repairs were not taken care of in any sort of timely manner. When the boiler was to be fixed the second time, a conversation was overheard by us detailing how Steve's grandfather ran the wiring and plumbing in this house forty years ago. Since then, it has been outdated and is no longer up to code. While using an outdoor outlet to vacuum my car, the socket sparked and sent a black scorch mark up the side of the building. Additionally, the building was home to several large spider nests discovered by the plumber. During our one year stay, ants infested the apartment complex on numerous occasions. We were very clean tenants and never left out food or damp cloths which attract ants. Steve refused to pay for an exterminator. Occasionally, shopping carts from nearby Albertson's were left on our lawn by homeless people. Steve blamed the tenants and threatened to add $50 to the rent each time he found one. Property Partners attempted to enter our apartment without a 24 hours notice on multiple occasions. All in all, most rental agencies are scum, but Property Partners, in the words of Michael O'Neill, is the pus that infects the mucus that cruds up the fungus that feeds on the pond scum. If I could give 0 stars I would. read more

I was unsure of renting when moving from Florida. I had owned a home for nearly two decades but didn't want to buy until I had been living in the area for a while. After contacting them they sent video and pictures of the property I was considering and when I was satisfied they worked with my timeline to get me set up. Leaving was also a smooth transaction, a bit of wording on the contract was confusing but we got everything worked out. Overall a pleasant rental experience with excellent customer service. read more

I'm not the one to leave reviews but these people are so horrible that I had to create a yelp account just to warn others. These people are heartless scammers trying to take your money. I was in a desperate situation after the house where I lived got sold and needed a new place to live. I work full time, I have amazing credit and references. I got on their website and they had an apartment for rent that said Available Now so I filled out the application, paid the $40 fee and called them left them a voicemail and asked them to call me back. The next day when I hadn't heard from them I called them they let me know the apartment was no longer available and that they would transfer my application to a different apartment. They really couldn't help me because they didn't have any other apartments available NOW as they advertised on their website so I asked them to refund my $40 so that I can put it towards a place that I need NOW. The guy on the phone was a complete jerk and told me that all he can do is transfer my application to a different apartment that would become available in the next few months... well I can't be homeless while their apartment becomes available and they had never processed my application since it was less than 24 hours of me filling it and calling them the next day! Well a week later /today I got a letter from them saying that my application was denied because of my credit, I literally have almost perfect credit score... so wtf. You guys are horrible excuses for humans who take advantage of vulnerable people and I don't know how you can sleep at night... read more

I don't even know where to start. First of all, they asked all the tenants to film each other, so we could catch someone not picking up their dog poop. I didn't like it when people weren't picking up their dog poop, which happened a lot, but the builders working on the new apartment buildings were the ones letting their dogs poop everywhere. They would up the rent every chance they could. The most appalling thing was during the move out inspection they whipped out a BLACK LIGHT to inspect everything. Three of us spent two days thoroughly cleaning the apartment and they still had a long list of things we needed to do to receive our deposit back. read more