I scheduled an appointment at 2:00 pm for service the next day 10-12. Someone apparently called at…read more8:00 that morning to confirm and because I was in meetings, they decided to cancel the service visit. I shouldn't to verbally re-confirm an appointment i just made the previous day. No text communication, and the whole experience prior to someone getting here was just a mess. They won't be getting my business and I would not recommend them to anyone else.

I contacted them about a leak in my water heater and they had someone out within 90 minutes. The…read moretechnician was super professional and knowledgeable and even explained some things about my house's water system that I didn't know about. Great job on the installation of my new water heater -- which replaced one that was under warranty installed by another company. I will definitely contact them for future plumbing needs.

Looking good!!! Always quick and professional. Very great work and would def recommend.read more

We needed a quote for mold remediation before making a counteroffer on a house, and our inspector…read morerecommended AdvantaClean. I called the AdvantaClean South Suburban Indianapolis team and Victor actually went down to the house the same day and e-mailed a quote the following day. I also received a complete explanation of the process that would be used and the scope of the work, the material safety data sheets on the chemicals, and "Five Mold Myths" which really helped put the whole mold issue in perspective ("it's not the next asbestos"). The team answered all my questions, always returning phone calls in a prompt and courteous manner. As they did the remediation, they explained things step by step, and even though it was miserably hot I never heard one complaint. Between the heat and the old part of the crawlspace the job took longer than anticipated, but they never cut corners or rushed to get done - in fact, they had to come back the next day to finish because they wanted to make sure it was done properly. They worked hard, did a very thorough job, cleaned everything up, and the bonus was how polite and considerate they were. I would highly recommend this team!

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

Alex was professional and helpful with our roof repair after getting hail damage. He was responsive…read moreto calls and emails and was very thorough in his explanations of anything we discussed. Our new roof is beautiful and the crew cleaned up superbly. Alex was also incredibly helpful in helping us file our claim with insurance and getting our claim approved. Our insurance company was being less than cooperative, and Alex helped us navigate through all of that red tape to get our claim fully approved. I would 100% recommend Alex and Steel Image to anyone needing roofing work. I would use his services again, but I won't need to because my new roof has a 50 year warranty! :)

From the owner: Steel Image is Central Indiana's single most effective claim-related property repair contractor,…read morespecializing in residential and apartment complex restoration services.

Cody was very responsive and came to the house quickly to talk through various home projects and…read moregive us an estimate. We received the estimate in a timely fashion. He is a great communicator and we look forward to working with him and his crew!

I had them remodel two bathrooms for me, and they did great and were very affordable! The owner…read moreCody and his team were super nice and rolled with a couple changes I had along the way too. Will definitely use them in the future.

Very prompt very responsive I have not done the project yet as we have had some family problems…read morecome up but will consider them for any project I would have.

From the owner: You're looking for a partner who understands your vision and can bring it to life. At BKG…read moreProperties, we pride ourselves on our excellent communication and time management, ensuring your project runs smoothly. Our family-owned business has been in the industry for over 20 years, offering free estimates and a commitment to quality in Greenwood, Carmel and surrounding areas. We specialize in full-service home improvement services that make your ideas a reality. Imagine the satisfaction of seeing your dream home come to life.

These two guys from first serve, Austin and Corbin, did in about 30 minutes what four of us…read morecouldn't achieve in 3 days and for half the price. (Just for the record they probably could've done it in less time had our carpet not previously been royally messed up). Not only that, but they came back two days later to guarantee they effectively scrubbed out all the residue left in our carpet. For context, my family came over to help my boyfriend and I clean our condo's carpet ourselves, since our cats had pretty much decimated sections of our carpet with cat urine and vomit over the years. Between deep cleaning with rental equipment and drying the carpet with three rented industrial fans, we invested about $300 and 3 days of labor ourselves. Wish I could say it was worth it, but after all was said and done, we were left with residue filled carpet that felt worse than we started (I've since been informed I over saturated our carpet in cleaning solution which left behind that gross sticky residue - don't believe the ratios on the damn bottle). It left my feet with a grimy black substance on it, and also, because who doesn't love a cherry on top, the smell of cat urine still persistently lingered like the ghost of Christmas past. Frustrated to say the least, we caved, called in the professionals, and after seeing their results I can confidently say I'll never deep clean a carpet myself again in this lifetime. Just call in the pros. The first day, they were in and out in less than 30 minutes total and that was after they sprayed some extra enzymatic solution to kill the incessant pet odor everywhere. They even came back when I'd called and said the carpet still felt sticky in some areas, and again were in and out in even less time than before. True champs. They were efficient, friendly, professional, non-judgmental (can't say I'd be the same if I walked in and saw some of our gnarly cat stains), communicated everything patiently, and they were just amazing in general. Wish I could give more than 5 stars.

Todd from First Serve committed to cleaning my flooded basement with a $2500. The water in my…read morebasement actually receded automatically. Their job was to just dry the wooden stumps and clean the basement. The quote itself was very high but I did proceed with it due to limited time and urgency. As a part of their job, they were supposed to return my basement in a cleaned state. However, they added this activity as an additional cost when it should have been part of the job. Als,they took an additional day and inflated my invoice by about 25% higher to $3050.when cleaning to the target drying level should have been their intention from the get go. Further, they threatened to lien my property and foreclose it for not paying this extra $500. They did not ask for verbal approvals for the authorization to proceed with the increase in costs. They are resorting to corporate holliganism. Giving inaccurate estimates and inflating invoices, adding additional labor and costs that should have been covered as part of their estimated and quoted work. Please stay away from First Serve. Integrity, accuracy and feedback from the customers are important but they wouldn't want to accept it.

It's a military veteran owned business and these guys are fast, honest and upfront about everything…read morethey do. We called them due to an emergency; we had water over flow upstairs dripping down through the downstairs ceiling and within a few hours of being called they immediately began to set up equipment and dry out my home before any real damage like molds or rotting drywall could occur. Once it was all dry, they came back and did the proper repairs to the all the damaged drywall's and installed the new flooring upstairs and it looks absolutely amazing! Call them, you won't regret it!

Working with Brandon at Assurance Restoration was the best experience I have ever had when working…read morewith a contractor. Brandon seriously went above and beyond for me when I was buying my first home. We were on a tight deadline and Brandon rearranged his schedule to make sure he could get his crew out in time to replace our roof. When they came out, not only did they replace our roof with top of the line Malarkey shingles with a price that came in lower than competitors, but it only took them half a day to complete and it looked great. Brandon also took extra time to write a letter to our mortgage company with his expert opinion regarding our attic and crawlspace that ended up saving us thousands of dollars. Brandon was fun to work with, affordable, timely, and I will definitely be using him again in the future! 10/5 Stars!!

I used this service about a sewage backup in my basement. Not only were they fast, the did a great…read morejob. Would highly recommend.

From the owner: SERVPRO of Indianapolis West is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.