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    Prospect Crossing

    5.0 (1 review)

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    2 years ago

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    Marshalls

    Marshalls

    2.7(14 reviews)
    1.2 mi

    Went there yesterday and very impressed by how clean and organized this location was. And Plenty of…read moreshopping selections from clothing to shoes to home products, etc. Store is always busy, so that is a good sign of available quality and good selection of products. Reasonably priced items throughout the store. Great sales, including clearance items. Always a good experience, sometimes I find something sometimes I don't but the hunt is always fun. Cashier was awesome just can tell she was being genuine. and I'll definitely travel further to this Marshall's location. Would definitely recommended.

    I had a very unpleasant experience with a return at Marshalls…read more I brought a pair of shoes for a return, with all original tags and the price sticker still attached. However, the manager (Taylor) claimed that the shoes had been worn because the soles looked slightly dirty. He insisted that these were signs of use, even though such marks like scratches or light dirt could easily appear simply from customers trying the shoes on. I also showed him other pairs of shoes from the same store that looked exactly the same, but this did not change his decision. His attitude was quite rude and disrespectful. In the end, he simply showed me a policy stating that returns are not accepted if an item has been "used," and refused the return. In this store, my return was not accepted. However, later at another Marshalls location, the same shoes were accepted without any issues. I felt very uncomfortable because of how I was treated. It took me a long time to get over this situation, and it left a strong negative impression. If the shoes are already being sold in this condition, then how can they be returned as "new" if I purchased them exactly like this in the first place? ---

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    Prospect Crossing - shoppingcenters - Updated May 2026

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