I've gotten many a glasses and check ups here... friendly people they are.read more

Dr. Doug and staff were very helpful and friendly! Very thorough, efficient eye exam and great…read moreadvice for both glasses and contacts. They had a large selection of glasses frames, and I was able to pick out frames and lenses for a very affordable price with my insurance. They told me all the fees up-front and were incredibly helpful. Definitely recommend.

New favorite place to get new glasses and eye exam. All of the staff are super friendly and…read morewelcoming. Great selection of frames and they took my insurance with no hidden costs! I came back a second time for a pair of glasses to see the computer screen properly and got a great price on frames and lenses. Dr. Doug Duggan is friendly and explains everything

I have been seeing Dr. Elhers for about 5 years. He is excellent at explaining what is going on…read morewith my eyes and offering me individualized treatment plans. He is kind and listens to my questions. He has helped save my vision from diabetic retinopathy. I get Avastin injections and his skill at hitting the right spot and not breaking any blood vessels is the best. I couldn't ask for a better or more knowledgeable doctor.

My first ever eye surgery (left eye) was completed May 8th by Dr. Ehlers and his staff at The Eye…read moreCenter. The entire staff treated me with consideration and caring for my well being and instilled confidence in me that all would go well. Dr. Ehlers met with me for pre op in April and explained the procedure both pros and cons. He also explained the remedies if unexpected occurrences happened and what I should look for in the event that unusual symptoms showed. My right eye will be operated on this next week and I hope it will go as smoothly. My regular eye doctor will have an appointment with me about three more times each two weeks apart to make sure the healing process goes smoothly and if anything unexpected occurs they can catch it immediately. I am pleased with the care I have received thus far and have confidence in Dr. Ehlers, his team of nurses, anesthetist and office staff.

Beware, dysfunctional business. I had an extremely frustrating 100-day experience at Columbia Point…read moreEye Care in Kennewick. After my October exam, I ordered three pairs of glasses. When they finally arrived nearly a month later, my distance vision was blurry. I was told to "adjust" to them, but they were never correct. At a follow-up, I was informed I'd need another copay for an issue already addressed. A second doctor later confirmed the original lenses were wrong. Then came six more weeks of no communication, I had to repeatedly call just to get answers. After 98 days, I finally received revised glasses, and two days later a screw fell out of the frame. Poor communication, incorrect lenses, billing confusion, long delays, and defective frames made this one of the most stressful medical service experiences I've had. I cannot recommend them.

My exam was fine and all went well with the evaluation. What fell apart was the frames and Lense…read moresales. After my exam their computer systems were down so we couldn't review insurance and frame/lenses. I had to make another appointment to discuss the frames and lenses. So more of my time to make their sales. Made the appointment a couple more weeks for 8:45am. I checked in at 8:40, waited 30 minutes and NO ONE came to help me. I take time out of my day to make the appointment and i don't get helped. They send me a text the day before saying if I don't keep the appointment I could be charged a $75 no show fee. Well, where is my $75 for your no show?? I'll be finding a new eye care team for my needs.

Fantastic! Great to work with, friendly and has reasonable rates. Really took time to care about…read morewhat I needed and provided me the time and effort that was required. Thank you!

I haven't been in here just yet. I mean, I have, but not for my appointment. I went in this time to…read morecheck out the frames and meet the folks. Amy was really helpful and she showed me to the back where they have the wall of frames that are covered under my healthcare plan. In Washington, the medicaid option is pretty good, all the frames are made in the USA by prisoners. Sorting through the frames, I picked out some old guy looking joints, the name on the arm read, "Nate." Despite having patients, people they were getting prescriptions ready for, taking calls, and whatnot, both Amy and Dr. Ogden were nearby to answer some of my most basic questions. Like, these are safety glasses right? What's the difference? And both of them pretty much gave me the information that I could have very well looked up on my own. Thanks for that! Looking forward to my appointment. I wonder if I'll get dilated.

I legitimately feel scammed by these people!!! So my employer was switching Insurance providers, I…read morewas planning on waving it and just using my wife's because I didn't want to drive all the way to tricities to see someone. Anyways I called beforehand and they assured me they took my new insurance, so I went ahead and got on my company's insurance. When the day came for my appointment it turns out the only could bill me for the exam, and some other test that I never asked for. Then when we came to see glasses they told me my insurance covered nothing. I over all feel frustrated and lied to. Why not just tell me that from the go, maybe I can go somewhere where I can get my exam and glasses all in one. Im still shaking my head! Please beware! Information provided in not accurate!!

Worst clinic I've ever been to in Hermiston all they are worried about is turning a profit I paid…read moreover 390$ for an eye exam...Im reading the rest of the reviews here this place is straight garbage im not done here I will spread the word of this place they don't deserve business in this town or anywhere else...