While working for a previous employer Sonbert was extremely responsive to any alarm events. I was…read moreon top of the calling list and would get calls several times a year usually at night. We had various cooling equipment that had temp alarms and when something shut down, above temp or power outages we were always informed withing a minute. Wiring problems caused by us (many people working in warehouse) they would come out and repair in a very timely manner

From the owner: Sonbert Security provides professional security solutions designed to protect businesses,…read moreproperties, and assets. With a strong focus on safety, reliability, and professionalism, Sonbert Security delivers trained personnel and responsive service to ensure peace of mind for commercial and residential needs.

Ive been with Carolina Alarm for over 20 years......they are fantastic!!!!! The app is great to set…read moreand unset the alarm from home.........or check cameras......very reasonable also!!!!!! SUPER SATISFIED!!!!!!!!

While I want to support a local company these guys make it difficult. Their brand new…read morestate-of-the-art Honeywell Lyric system was installed in my new home by the builder. This thing has all the bells and whistles of a modern alarm, but as it turns out they're all hidden behind a paywall. My $255/year got me something they called "internet monitoring". I assumed based on the name that meant I could monitor my alarm over the internet or an app. But no, that's basically Carolina Alarm using your internet connection for monitoring. If your alarm goes off they get notified and you get a phone call (it's 2018, not 1996). In order for you to get notified via SMS or push notification they require and extra yearly fee. Also to add all of the cool home automation features the Lyric is capable of handling, another yearly fee! When I realized the limitations of the system I wanted a full refund (I was going to buy a Simplisafe system, and ultimately will when my year is up) but was told I could not be refunded as it was paid for as part of my home closing. Just a lame excuse!! I ultimately paid for it and should be able to get MY money back if I choose not to use the monitoring. So I guess I'm in for $255 for a year, but they won't be earning my business next year. Shame!

The owner and installer were extremely professional and explained system operation thoroughly…read more The system is easy to use, effective and response calls were immediate as I was learning the programming early on and made a few use errors. I recommend PPS to all.

This is review is based on observations regarding this company. I observed extremely unsafe…read moredriving which included cutting in front of other vehicles to the point where the other vehicle had to brake or almost took the ditch and excessive speeding. It's obvious this company has a disregard of the safety of the general public and to drive this reckless in a company vehicle is pretty daring especially since their company name is plaster all over. I hope this review will serve as a remind to me mindful of safe driving practices and to keep in mind that everyone wants to arrive at their destination safely.

System is just okay, and monitoring is more expensive than other systems. There are other security…read morecompanies that provide systems with many more features. I consider these features important, and will be switching companies if ADT does not provide those features. ADT customer service is not helpful/communicative when feedback is submitted.

Worst customer service EVER, They took money out of my account the day I called and the same day I…read moretold them not to. I've been waiting two weeks to get my refund back and still no money. I have called five times and still no resolution they just all lie to you

Fantastic company with fast service and great staff. They provide excellent value with their…read moreservice and have always had our needs met within a week or less. I highly recommend this team for any of your professional or personal needs. Happy to be a reference - please call me at 336-249-1011

We used Merge Tech to install all of the audio and visual in our new home. They were extremely…read moreknowledgeable, professional, and friendly. If there is ever a problem, or I have a question about something, they are more than happy to help. I would highly recommend them to everyone!